Human Resources Manager

PCI Pharma Services; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

PCI Pharma Services in Philadelphia, PA is seeking an HR Manager to execute HR initiatives aligned with business goals. You will partner with Global COEs and operations leadership to drive talent management, employee relations, compliance, and organizational development across sites, fostering a positive workplace culture and enabling long-term success.

Responsibilities include leading HR strategies, workforce planning, change management, and data-driven decision making to improve retention,

Qualifications

• Bachelor’s degree in human resources, business administration, industrial relations, or a related field, or at least 5 years of progressive HR experience in a life science, manufacturing or industrial setting.
• Strong understanding of manufacturing operations and the dynamics of an hourly workforce.
• Proven experience in talent management, employee relations, and organizational development.
• Ability to collaborate with leadership and contribute to HR decision-making processes.
• Experience in managing change, supporting HR projects, and assisting with organizational design.
• Proficiency in HR systems (e.g., Workday) and workforce analytics.
• Strong labor relations and/or employee relations experience.
• Working knowledge of collective bargaining agreements and employment law.
• Demonstrated success coaching leaders and influencing business decisions.
• Strong communication, analytical, and problem-solving skills.

Responsibilities

• HR Leadership & Support: Implement HR strategies to align with business objectives, operations requirements, and performance goals.
• Operational Partnership: Work with Site Leadership to boost engagement, productivity, and development.
• Talent Management: Collaborate with HR Centers of Excellence to manage recruitment, development, and internal mobility.
• Culture & Engagement: Foster a high-performance culture focusing on equity, inclusion, and well-being programs.
• Compliance & Governance: Ensure adherence to employment laws and promote ethical practices across HR functions.
• Change Management: Support HR components of organizational changes, such as site openings or restructurings.
• HR Team Support: Assist HR teams with talent development and performance improvement.
• Metrics & Insights: Track HR metrics and support data-driven decisions.
• Collaboration with Leadership: Provide HR insights to influence business decisions.
• ESG: Support HR practices aligned with sustainability and social responsibility goals.

Skills

HR leadership

Talent management

Employee relations

Organizational development

Workforce analytics

Change management

HR systems (Workday)

Labor relations

Education

Bachelor’s degree in Human Resources

Tools

Workday

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Job Summary

The HR Manager is responsible for executing HR initiatives that align with business goals. This role supports key HR functions in partnership with Global COE’s and other HR Mangers, such as talent management, employee relations, compliance, and organizational development. The HR Manager will work closely with operations leadership to ensure that HR strategies support business objectives, enhance productivity, and help cultivate a positive workplace culture that aligns with operational needs and long-term success.

Key Responsibilities

• HR Leadership & Support Implement HR strategies to ensure alignment with business objectives, operational requirements, and performance goals.
• Operational Partnership Work alongside Site Leadership to improve employee engagement, enhance productivity, and support organizational development, ensuring HR initiatives meet business needs.
• Talent Management In partnership with PCI’s HR Centers of Excellence such as Talent Acquisition, Talent Development and HR Operations, manage aspects of the talent lifecycle, including recruitment, employee development, and internal mobility. Support workforce planning to ensure talent is appropriately matched to business needs.
• Culture & Engagement Champion the creation of a high-performance culture by focusing on employee engagement, equity and inclusion, as well as well-being programs that contribute to a supportive work environment in partnership with Global Benefits.
• Compliance & Governance Ensure adherence to applicable employment laws and regulations. Promote ethical practices across all HR functions and maintain a strong focus on compliance across multiple jurisdictions.
• Change Management Assist in managing HR components of organizational change, such as restructuring, new site openings, or changes in business strategy. Provide support to operations during transitions to maintain focus and stability.
• HR Team Support Support HR teams with talent development, collaboration, and performance improvement efforts. Foster a team-oriented culture focused on continuous growth and accountability.
• Metrics & Insights Track and analyse HR metrics such as retention, turnover, and employee satisfaction. Support data-driven decision-making to improve HR effectiveness and contribute to workforce planning.
• Collaboration with Leadership Partner with leadership to influence decisions impacting HR strategies and overall business performance. Offer HR insights and recommendations that support operational excellence.
• ESG (Environmental, Social, and Governance) Contribute to ESG initiatives by supporting HR practices that align with the company's sustainability and social responsibility goals. Assist in ESG training and reporting efforts.

Labor Relations

• Partner with operations and union leadership to maintain productive labor-management relationships.
• Interpret and administer collective bargaining agreements in a fair and consistent manner.
• Provide guidance on contract provisions, work rules, and labor practices.
• Support grievance administration, dispute resolution, and labor-management meetings.
• Assist with collective bargaining preparation and implementation of negotiated agreements.
• Promote a collaborative work environment while balancing employee, union, and business needs.

Qualifications

• Bachelor’s degree in human resources, Business Administration, Industrial Relations, or a related field, or at least 5 years of progressive HR experience in a life science, manufacturing or industrial setting.
• Strong understanding of manufacturing operations and the dynamics of an hourly workforce.
• Proven experience in talent management, employee relations, and organizational development.
• Ability to collaborate with leadership and contribute to HR decision-making processes.
• Experience in managing change, supporting HR projects, and assisting with organizational design.
• Proficiency in HR systems (e.g., Workday) and workforce analytics.
• Strong labor relations and/or employee relations experience.
• Working knowledge of collective bargaining agreements and employment law.
• Demonstrated success coaching leaders and influencing business decisions.
• Strong communication, analytical, and problem-solving skills.

Working Conditions

• On-site presence required.
• Occasional travel may be required to support multi-site operations or leadership meetings.
• Flexibility to address business needs across time zones and shifts.

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.