Human Resources Shared Services Specialist

Northside Hospital; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Northside Hospital in Atlanta seeks an HR Shared Services professional to review and process HR service requests with high accuracy. You will handle day-to-day HR transactions, adhere to procedures, and navigate the organization and vendors on behalf of employees.

This role supports HR operations across specialties and contributes to service standards. The ideal candidate has strong computer skills and customer service experience, with knowledge of HR policies and healthcare compliance, and the

Qualifications

• High school diploma, GED, or post-secondary education.
• Two years HR or customer service-related experience.
• General knowledge of HR policies and procedures and Healthcare compliance.
• Strong computer skills, including spreadsheet and database usage, Excel and Microsoft Word.

Responsibilities

• Review and process HR service requests and transactions with high accuracy.
• Navigate the organization and vendors on behalf of Northside Hospital employees.

Skills

HR policies and procedures

Healthcare compliance

Strong communication skills

Organizational skills

Education

High school diploma or GED

Two years HR or customer service experience

Tools

Excel

Microsoft Word

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Effectively review and process HR service requests and transactions related to one or more HR specialties with a high degree of accuracy and adherence to procedures. Accountable for adhering to service standards/metrics for all offerings and ensuring all service standards are met. The position will provide information as well as navigate the organization and vendors on behalf of Northside Hospital employees.

REQUIRED

1. High school diploma, equivalent education (GED), post-secondary education .
2. Two (2) years of Human Resources OR customer service-related experience.
3. General knowledge of Human Resources policies and procedures and Healthcare compliance.
4. Strong computer skills, including spreadsheet and database usage, Excel and Microsoft Word.

PREFERRED

1. Bachelor's Degree from an accredited college or university.
2. Two (2) years of HR Shared Services experience, representing HR/Health insurance industry.
3. Ability to work flexible hours, including evenings &/or weekends.
4. Ability to work well with others in a team environment.
5. High degree of emotional intelligence.
6. Strong communication and organizational skills.
7. Strong customer services skills and attitude.
8. Ability to work with many different people with different personalities.
9. Strong multi-tasking ability and ability to work through ambiguity.