Patient Services Rep

Northside Hospital Inc.; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northside Hospital Inc. is seeking a Patient Services Representative to provide essential administrative support in patient care, including scheduling appointments, handling billing information, and coordinating admissions.

The role demands patience, efficiency and accuracy to ensure a smooth patient experience, with daytime hours from 8:30am to 5:00pm and no weekend or on-call requirements. Strong communication and customer service skills, plus high school diploma and relevant office

Qualifications

• High school diploma or equivalent required.
• At least one year of medical office experience or two years of secretarial office experience.
• Excellent communication and strong customer service skills.

Responsibilities

• Schedule appointments and manage patient information for billing and admissions.
• Provide exceptional customer service to ensure a positive patient experience.

Skills

Medical office experience

Excellent communication

Customer service skills

Education

High school diploma or equivalent

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

The Patient Services Representative is responsible for performing a variety of administrative support duties related to patient care, including scheduling appointments, gathering and distributing information for patient collections and billing, and facilitating hospital admissions for patients. The position requires working patiently, efficiently and accurately to ensure an ideal patient experience.

REQUIRED

• High school diploma or equivalent.
• One year of medical office experience or two years of secretarial office experience.
• Excellent communication and strong customer service skills.

PREFERRED

• Working knowledge and ability to perform accurately and efficiently on computer.

Work Hours:

8:30am-5:00pm

Weekend Requirements:

No

On-Call Requirements:

No