Human Resources-Performance Management Associate

Sumitomo Mitsui Trust Bank Limited New York Branch; New York (NY); On-site; USD 42,000 - 90,000; Full time

Job summary

The Bank of China in New York seeks a Performance Management Associate to coordinate the bank’s performance programs, targets, and related audits. You will help ensure clear goals, measurable results and compliant processes.

Responsibilities span incentive administration, expenses management, training materials, and cross‑department collaboration. A bachelor’s degree with HR experience and bilingual English/Mandarin are required.

Qualifications

• Bachelor’s degree required; Master’s degree preferred
• At least 1 year of HR related experience required
• Excellent communication and interpersonal skills, relationship management skills, and strong time management and organizational skills
• Knowledge in performance management, incentives, promotion, and HR regulatory requirements
• Bilingual in English and Chinese Mandarin required

Responsibilities

• Implement performance management full cycle processes including target setting, coaching, evaluation, feedback, and rewards
• Manage Teamwork and Service PE system: preparation, implementation, and analysis of results
• Update and disseminate performance management policies and procedures
• Assist supervisor with regulatory compliance tasks
• Retain performance management records and respond to audits
• Prepare training materials and follow up on training reports
• Coordinate department/branch liaison, collaboration, communication, and workflow execution
• Participate in ad-hoc projects as assigned

Skills

Communication

Interpersonal skills

Relationship management

Time management

Organizational skills

ms office

Education

Bachelor’s degree

Master’s degree

Tools

Outlook

Word

Excel

PowerPoint

Job description

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

The Performance Management Associate is responsible for implementing the administration, organization, and coordination of the Bank’s performance management programs to ensure employees understand performance measures, job expectations, clarity of goals and objectives and performance results. Assist the supervisor with the administration and coordination of the Bank’s incentive programs, internal and external audits.

Performance Management

• Implement various activities and initiatives related to performance management full cycle process, including but not limit to target setting and planning, coaching and communication, evaluation and feedback, reward and improvement etc.
• Responsible for the Bank’s Teamwork and Service PE system management including preparation, implementation, and statistic results analysis.
• Update and disseminate performance management and related policies and procedures.
• Assist the supervisor with tasks to meet regulations and compliance requirements.
• Retain performance management related records and respond to internal and external audits.
• Prepare the materials of the training sessions on performance management and follow up the process and reports.
• Conduct other routine work such as department/branch liaison, team collaboration, employee communication, work flow execution etc.
• Participate in special projects and/or other duties as assigned.

Incentives

• Execute the Bank’s incentive programs, such as bonus, salary adjustment, promotion etc.
• Prepare annual bonus pool calculation, bonus allocation reports, and bonus communication materials to facilitate the bonus process.
• Support and coordinate promotion and compensation related programs.
• Update and review incentives related procedures.
• Address employees’ incentives related inquiries.

Personnel Expenses Management

• Participate in personnel expense programs and implement day-to-day assignments such as annual and periodical personnel expense projections, expenses allocation, expenses accrual and release and year-end closures, etc.
• Analyze personnel expenses related data and make expense proposals to support managements’ decision.
• Keep personnel expenses related record and track the Bank’s and the department/branch’s expenses status to ensure the expenses are within the budgets.

Ad-hoc project

• Facilitate and coordinate the Bank’s events based on requirements.
• Conduct various reports including annual report, meeting minutes, proposal, etc.
• Facilitate the communication between Head Office and local branches.
• Participate and conduct ad-hoc projects on an as-needed basis.
• Bachelor’s degree required; Master’s degree preferred
• At least 1 year of HR related experience required
• Excellent communication and interpersonal skills, Relationship management skills, Advanced level Outlook, Word, Excel and PowerPoint skills, and strong time management and organizational skills required
• Knowledge in performance management, incentives, promotion, and HR legal regulatory requirements and related updates required
• Bilingual in English and Chinese Mandarin required

USD $42,000.00 - USD $90,000.00 /Yr.