Human Resources & Payroll Coordinator

Townsquare Interactive, LLC; Charlotte (NC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Paid holidays

Volunteer time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Stock purchase plan

Laptop provided

Training and growth opportunities

Career opportunities

Job summary

Townsquare Interactive is seeking a Human Resources & Payroll Coordinator to join our Uptown Charlotte office. You will support payroll, onboarding, HR operations, and employee inquiries, helping managers across the organization while gaining hands-on experience across the employee lifecycle.

If you’re organized, detail-oriented, and enjoy helping people, this role offers meaningful work, exposure to semi-monthly payroll, onboarding tasks, and opportunities to grow within a fast-paced,

Qualifications

• Previous HR, payroll, HR operations, or employee administration experience preferred.
• Proficient with Microsoft Office and Outlook.
• Strong attention to detail and accuracy with payroll data.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Customer-service mindset and ability to work with employees and leaders at all levels.
• Discretion with confidential information.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment and adapt to changing needs.
• Ability to work 5 days per week in Uptown Charlotte office.

Responsibilities

• Manage and process semi-monthly payroll, ensuring accuracy and timely completion.
• Review and process payroll-related changes, including new hires, pay changes, deductions, and other employee updates.
• Research and resolve payroll discrepancies and respond to employee payroll questions.
• Own the new hire onboarding process, including offer letters, onboarding tasks within the HRIS, and required documentation.
• Maintain accurate personnel records in compliance with applicable legal requirements.
• Monitor HR inbox and respond to employee and manager questions, escalating as needed.
• Process employee pay and job changes and assist with employee terminations.
• Assist with Leaves of Absence and ADA accommodations.
• Assist with Exit and Stay Interviews as needed.
• Coordinate and facilitate monthly employee HR training sessions.
• Run and maintain HR and payroll reports on a weekly, monthly, and ad-hoc basis.
• Support HR leadership with research, special projects, and department initiatives.
• Provide excellent customer service and timely support to employees and managers.

Skills

HR experience

Payroll

Attention to detail

Organization

Communication

Discretion

Independent work

Team collaboration

Fast-paced adaptability

In-office presence

Tools

Microsoft Office

Outlook

Job description

Human Resources & Payroll Coordinator - Townsquare Interactive

Location: In-office role at our Uptown Charlotte office

Build Your HR Career with a Growing Organization!

Ready to grow your career in Human Resources? As a Human Resources & Payroll Coordinator at Townsquare Interactive, you’ll play an important role in supporting our employees and managers throughout the employee lifecycle while gaining hands-on experience across payroll, onboarding, HR operations, employee support, and more.

This is an opportunity to take ownership of key HR processes, including semi-monthly payroll and new hire onboarding, while working closely with our HR team and leaders across the organization. If you’re organized, detail-oriented, and enjoy helping people while keeping things running smoothly behind the scenes, this could be a great next step in your HR career.

Why Townsquare Interactive?

We’re on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them—like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best.

What You’ll Do:

• Manage and process semi-monthly payroll, ensuring accuracy and timely completion
• Review and process payroll-related changes, including new hires, terminations, pay changes, deductions, and other employee updates
• Research and resolve payroll discrepancies and respond to employee payroll questions
• Own the new hire onboarding process, including preparing offer letters, processing new hires and onboarding tasks within the HRIS, completing required documentation, and coordinating pre-employment and onboarding activities
• Maintain accurate personnel records in compliance with applicable legal requirements
• Monitor the HR inbox and respond to employee and manager questions, escalating matters to HR leadership as needed
• Process employee pay and job changes and assist with employee terminations
• Assist with Leaves of Absence and ADA accommodations
• Assist with Exit and Stay Interviews as needed
• Assist with coordinating and facilitating monthly employee HR training sessions
• Run and maintain various HR and payroll reports on a weekly, monthly, and as-needed basis
• Support HR leadership with research, special projects, and department initiatives
• Provide excellent customer service and timely support to employees and managers who contact the HR department
• Perform other duties as assigned

What You’ll Bring:

• Previous experience in Human Resources, payroll, HR operations, or employee administration preferred
• Experience with Microsoft Office Suite and Outlook
• Strong attention to detail and a high degree of accuracy, particularly when working with payroll and employee information
• Excellent organization and time-management skills with the ability to manage multiple responsibilities and deadlines
• Strong written and verbal communication skills
• A customer-service mindset and the ability to work effectively with employees and leaders at all levels
• Ability to handle confidential employee and payroll information with discretion
• A proactive approach and willingness to take initiative
• Ability to work independently while collaborating effectively as part of a team
• Comfort working in a fast-paced environment and adapting as needs change
• Ability to work 5 days per week in our Uptown Charlotte office

What’s In It for You?

We’re committed to investing in your growth and providing opportunities to build your HR career. Here’s what you can expect:

• 9 paid holidays (including 2 personal/floating holidays)
• Volunteer Time Off—give back to your community
• Health, Dental, Vision, and Pet Insurance
• 401(K) Retirement Plan with Company Match + Employee Stock Purchase Plan
• Company-provided laptop
• Comprehensive training and growth opportunities
• Hands-on experience across multiple areas of Human Resources
• Unlimited growth potential in a dynamic work environment

Ready to Grow Your HR Career?

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.