Inside Sales Manager

Townsquare Ignite; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pet insurance

401(K) plan with company match

Employee stock purchase plan

Company-provided laptop

Comprehensive training

Job summary

Townsquare Interactive is hiring an Inside Sales Manager in our Charlotte office. You will lead and coach a high-performing sales team, drive daily activities, and implement strategies to exceed targets.

You’ll collaborate with leadership, optimize the sales process, and ensure a superior prospect experience from first contact to close. The role requires a Bachelor's degree in business-related fields and a proven track record in inside sales, with strong CRM and KPI management skills.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Proven success in inside sales, with leadership experience.
• Track record of meeting/exceeding sales targets (transactional sales okay).
• Strong understanding of sales methodologies, CRM, and KPI management.
• Excellent communication and leadership abilities.
• Thrives in a fast-paced, results-driven environment.

Responsibilities

• Lead, coach, and develop a high-performing inside sales team through training and feedback.
• Drive daily sales activity and accountability to meet monthly revenue goals.
• Provide motivating leadership to maximize conversions and conversation quality.
• Conduct regular one-on-ones and team meetings to support development plans.
• Develop and execute sales strategies aligned with company objectives.
• Track and report team performance and KPIs to senior leadership.
• Leverage CRM tools (Salesforce) to manage pipeline and performance.

Skills

Inside sales leadership

Sales coaching

CRM systems

KPI management

Education

Bachelor's degree

Tools

Salesforce

Job description

Location: In-office role at our Uptown Charlotte office

Lead Sales Growth. Build Winning Teams:

Are you a proven senior seller ready to take the next step into leadership? We’re looking for a driven Inside Sales Manager who brings strong new-business sales expertise along with the ability to coach and develop a high-performing inside sales team.

In this role, you’ll play a key part in driving revenue growth by leading daily sales activity, developing and executing strategies to exceed new business targets, and ensuring a strong prospect experience from first contact through close.

Why Townsquare Interactive?

We’re on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them—like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best.

Our Competitive Advantage:

• Training & Development: From day one, you’ll receive leadership-focused training designed to help you coach, develop, and scale high-performing inside sales teams. With ongoing support, you’ll strengthen your skills in performance management, sales strategy, and team development— equipping you with the skills that drive long-term career success.
• Culture: We hire for character, coachability, and accountability — creating a collaborative, performance-driven environment where leaders actively support their teams’ growth. You’ll foster a culture of shared wins, continuous coaching, and positive accountability that motivates sellers to succeed.
• Opportunity & Stability: Established for over a decade yet still operating with a high-growth mindset, this is a leadership opportunity within a multi-million-dollar organization. Backed by publicly traded Townsquare Media, we offer the resources, stability, and long-term investment needed to grow your career.
• Impactful Solutions: Our evolving digital marketing and business management solutions help over 20,000 small and mid-sized businesses grow month after month—allowing you to drive meaningful revenue impact while developing strong sales talent.
• Giving Back: At Townsquare, YOU Matter. Through hands-on volunteer events, Mission Mondays, and Volunteer Time Off, employees make meaningful community impact while building strong team connections.

What You’ll Do:

• Lead, coach, and develop a high-performing inside sales team through ongoing training, call coaching, and performance management
• Drive daily sales activity and accountability to consistently meet and exceed monthly revenue goals
• Provide strong, motivating leadership that helps reps maximize every conversation and improve conversion rates
• Conduct regular one-on-ones, team meetings, and call reviews to support individual development plans
• Develop and execute sales strategies aligned with company objectives
• Track, analyze, and report on team performance and KPIs to senior leadership
• Leverage CRM and sales tools, including Salesforce, to manage pipeline and performance

What You’ll Bring:

• Bachelor's degree in Business, Marketing, or a related field
• Proven success in inside sales, with experience leading and/or managing a team
• Demonstrated track record of meeting or exceeding sales targets (transactional sales experience preferred)
• Strong understanding of sales methodologies, CRM systems, and KPI management
• Excellent communication, leadership, and interpersonal skills
• Ability to thrive in a fast-paced, results-oriented environment

What’s In It for You?

Sales leadership is demanding—but the rewards are worth it:

• Competitive base salary and bonus plan
• 9 paid holidays (including 2 personal/floating holidays)
• Health, Dental, and Vision Insurance
• Pet Insurance
• 401(K) Retirement Plan with Company Match
• Employee Stock Purchase Plan
• Company-provided laptop
• Comprehensive training and growth opportunities
• A high-energy, collaborative culture with unlimited growth potential

Drive Growth Through Sales Leadership

If you’re ready to take your sales expertise to the next level by leading a team and driving real results, we want to hear from you. Join Townsquare Interactive and play a key role in growing our revenue—and your future.

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.