- Act as the first point of contact for payroll-related inquiries and issues.
- Address and resolve employee questions regarding payroll, time tracking, and input submissions.
- Provide timely and accurate responses while escalating complex matters to the appropriate teams.
Time Tracking Management:
- Support the accurate recording and validation of employee time data.
- Assist employees and managers with navigating time tracking systems and policies.
- Monitor and reconcile time tracking discrepancies in coordination with relevant departments.
Qualifications
- Previous experience in payroll support, HRIS, or related functions.
- Proficiency with HR software such as Workday, Kronos, or similar systems.
- Familiarity with payroll systems and time tracking tools.
- Excellent communication and problem-solving skills.