Human Resources Operations Coordinator

Arizona Autism United (AZA United); Phoenix (AZ); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401K with match

Paid time off (PTO)

Paid holidays

Paid parental leave

Student loan forgiveness

Job summary

AZA United is hiring an HR Operations Coordinator to support onboarding, HRIS administration, benefits, and reporting across the employee lifecycle. The role partners with HR management, IT, Payroll, and Operations to ensure compliant and efficient HR operations.

You will manage onboarding for new hires, maintain process documentation, and coordinate wellness initiatives while delivering exceptional service to employees and managers.

Qualifications

• High school diploma required; further HR studies preferred.
• 3+ years in a role requiring attention to detail and multi-tasking in a fast-paced environment.
• Experience generating reports, data analysis, and maintaining records in a complex HRIS.
• Experience supporting HR functions such as benefits, onboarding, HR systems, or process improvements preferred.

Responsibilities

• Lead onboarding activities for new hires and interns, including document collection.
• Develop and maintain process documentation, maps, and job descriptions; support policy updates.
• Coordinate wellness program administration, events, and vendor partnerships; track engagement.
• Respond to HR inquiries, maintain confidentiality, and support audits and special projects.

Skills

Interpersonal communication

Customer service

Confidentiality

Problem solving

Attention to detail

Organizational skills

Time management

Education

High School Diploma or GED

Associate\'s or Bachelor\'s degree in HR/Business

HR Certification

Tools

HRIS

Paylocity

Microsoft Office (Outlook, Excel)

Job description

AZA United (Arizona Autism United) is an established non-profit organization dedicated to providing high-quality direct services and supports to children and families in our community. We've been identified as an Arizona Top Workplace for 5 years for a lot of great reasons, including our positive and collaborative culture, award-winning leadership, work-life balance, and opportunities for professional development and career growth!

We're Hiring an HR Operations Coordinator

Location: Typically, this role is 80% remote + 20% in-office (Must reside in Arizona and be able to commute to our main office in Phoenix once per week, we will not consider candidates who reside in another state)

Schedule: M-F 8am-4pm OR 9am-5pm

This might be a perfect fit for you if you...

• Are someone who possesses excellent interpersonal, verbal and written communication skills!
• Have a commitment to providing exceptional customer service and fostering a positive employee experience;
• Are able to handle complex and sensitive information with integrity, confidentiality and sound judgment
• Are a natural born problem-solver who is able to quickly evaluate situations, identify root causes, and develop practical solutions
• Exceptional attention to detail and accuracy;
• Strong organizational and time-management skills;
• ... are looking for a place to stay and grow your career!

About the Role

The HR Operations Coordinator supports the efficient delivery of Human Resources services by providing administrative, systems, and process support throughout the employee lifecycle. This role serves as a key resource for employees, managers, and HR team members while coordinating assigned areas such as onboarding, HRIS administration, benefits, reporting, employee communications, and process improvement. The position partners closely with HR management, IT, Payroll, and Operations to ensure accurate, compliant, and effective HR operations.

What You’ll Do

Onboarding And The Employee Experience

• Lead onboarding activities for new hires, interns, and other workforce populations across the organization including communication and document collection.
• Facilitate new hire orientation in partnership with compliance and IT teams.
• Serve as a resource for employee questions during the onboarding process.
• Conduct new hire feedback meetings at scheduled intervals and report results quarterly to HR Management.

Process and Policy Administration

• Develop, maintain, and update process documentation, process maps, internal policy documents and job descriptions.
• Participate in departmental projects and operational improvement initiatives.
• Identify opportunities to improve efficiency by leveraging technology solutions.
• Support implementation of new processes, workflows, and system functionality.

Wellness Program Administration

• Coordinate the administration and day-to-day operations of the organization's employee wellness program.
• Serve as the primary point of contact for employee wellness initiatives, activities, resources, and vendor partnerships.
• Promote wellness program participation through employee communications, educational materials, and awareness campaigns.
• Coordinate wellness events, challenges, screenings, and other health and well-being activities.
• Maintain wellness program records, participation tracking, and related documentation.
• Monitor program participation and engagement metrics and prepare reports for leadership as needed.

General Human Resources Duties

• Manage and respond to HR inquiries through shared inboxes and communication channels.
• Respond to routine employee and manager inquiries regarding HR processes and systems.
• Maintain confidentiality of employee information and organizational data.
• Stay informed regarding internal policies and external compliance requirements impacting HR operations.
• Assist with special projects, strategic initiatives, and audits assigned.
• Provide exceptional customer service to employees, managers, candidates, and external partners.
• Develop presentations, training materials, and employee resources as needed.

Demonstrate and reinforce behaviors with teammates, families, and the community that are consistent with organizational values:

• Grow with Purpose. Stay Informed. Be of Service. Bring People Together.

What You Bring

• High School Diploma or GED required; Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred. HR Certification a plus.
• Minimum of three (3) years of experience in a role that required strong attention to detail, critical thinking skills and the ability to meet deadlines while multi-tasking in a fast-paced environment.
• Experience generating reports, analyzing data, and maintaining accurate records in a complex system required. Experience working in an HRIS preferred.
• Experience supporting Human Resources functions such as employee benefits, onboarding, HR systems, and/or process improvement initiatives preferred.
• Proficient typing and computer skills, including good experience using Microsoft Office products such as Outlook and Excel, and complex information systems such as an HRIS. Experience with Paylocity a plus.
• Must be able to obtain an AZ Fingerprint Clearance Card, provide driver's license, proof of car insurance/registration, and other hiring requirements

Why You’ll Love Working Here

• A mission-driven, nonprofit organization that values integrity, inclusion, and innovation
• A collaborative team that supports your growth and celebrates your wins
• Competitive compensation, benefits, and work-life balance
• Opportunities to learn and grow your career

Perks Include

• Competitive hourly pay + Scheduled Raise Program with increases up to 2x/year
• An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
• A 401K plan with up to 4% match after one year of service
• Generous paid sick time and PTO, and 12 Paid Holidays
• Student Loan Forgiveness: As a nonprofit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
• Paid Maternity/Paternity Leave

Join our fantastic team and help us keep the motor running behind the scenes, so we can help as many kids with autism as possible! For more information about AZA United please visit our website at www.AZAunited.org or view our profile on Glassdoor. We look forward to meeting you soon!

Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.

Arizona Autism United (AZA United) complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources department.

Email: [e-mail] | Main Office Phone Number: 602-773-5773 (Please ask for Human Resources.)