Human Resources Coordinator

TileBar; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with Company Match

Flexible Spending Account

Health, Dental and Vision Insurance

Company-Paid Life & AD&D Coverage

Company-Paid Telehealth Program

Supplemental Health Benefits

Company-Paid Disability Insurance

Pet Health Insurance & Wellness Plan

Employee Assistance Program

Paid Time Off and Personal Days

Job summary

TileBar is seeking an HR Operations Coordinator to support HR systems, processes, and data across the business from the Flatiron HQ. The role blends employee support with analytics, reporting, and benefits coordination in a hybrid environment (3 days onsite, 2 days remote).

You will help maintain Dayforce data, respond to questions, and prepare reports for leaders and Finance partners, while collaborating with Learning & Development and Recruiting.

Qualifications

• 2+ years of experience in HR operations, HR coordination, or a related role.
• Strong attention to detail and the ability to manage multiple requests without losing track of follow-up.
• Confidence working with HR systems and data; experience with Dayforce is strongly preferred.
• Strong Excel skills and an interest in using data to answer questions and solve problems.
• A proactive, process-minded approach: you notice when something is unclear or inefficient and take steps to improve it.
• The judgment to work autonomously, protect confidential information, and escape sensitive or complex matters appropriately.
• Clear, helpful communication with employees, leaders, Finance, and external partners.

Responsibilities

• Respond to employee and manager questions about HR processes, policies, benefits, and systems, using our ticketing platform to document requests, track progress, and ensure timely follow-up.
• Support employee lifecycle processes, including onboarding, job and organizational changes, and offboarding.
• Maintain accurate employee records and handle sensitive information with care and discretion.
• Identify recurring questions or process gaps and help create clearer resources and more efficient workflows.
• Serve as a key resource for Dayforce, helping users navigate the system, troubleshoot issues, and maintain data quality.
• Prepare and validate recurring and ad hoc HR reports for internal leaders and external partners, with a focus on Finance requests.
• Use Excel to organize, reconcile, and analyze data; investigate discrepancies and explain findings clearly.

Skills

HR operations

HR coordination

Dayforce

Excel

Tools

Dayforce

Job description

Job Title: Human Resources Operations Coordinator
Location: New York, NY (Flatiron HQ) – 3 days onsite, 2 days remote

About The Job

TileBar is a leading design resource dedicated to transforming spaces. Through tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic. We are seeking dedicated professionals who share our passion for design, innovation, and exceptional service.

TileBar is seeking an HR Operations Coordinator to support the systems, processes, and data that keep our HR operations running smoothly. This person will be a resource for employees and managers, help maintain accurate information in Dayforce, and turn HR data into useful reporting for leaders and partners across the business. The person in this role will report to the Total Rewards and Analytics Manager and support other areas of the department as needed, including Learning and Development and Recruiting.

The right candidate enjoys getting the details right. They are comfortable managing a queue of employee questions, spotting an inconsistency in a report, and finding a better way to run a recurring process. They work independently, follow through, and know when an issue needs to be escalated. This hybrid role requires working onsite at the Flatiron HQ at least three days per week, with the capacity to work remote for the remainder of the week.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Employee Support and HR Operations

• Respond to employee and manager questions about HR processes, policies, benefits, and systems, using our ticketing platform to document requests, track progress, and ensure timely follow-up.
• Support employee lifecycle processes, including onboarding, job and organizational changes, and offboarding.
• Maintain accurate employee records and handle sensitive information with care and discretion.
• Identify recurring questions or process gaps and help create clearer resources and more efficient workflows.

HR Systems Reporting and Analytics

• Serve as a key resource for Dayforce, helping users navigate the system, troubleshoot issues, and maintain data quality.
• Prepare and validate recurring and ad hoc HR reports for internal leaders and external partners, with a particular focus on requests from Finance.
• Use Excel to organize, reconcile, and analyze data; investigate discrepancies and explain findings in a clear, practical way.

Benefits and Compensation Support

• Assist with annual open enrollment, employee communications, enrollment questions, and coordination with our benefits broker and vendors.
• Review and reconcile benefits invoices, research discrepancies, and coordinate resolutions with vendors and internal partners.
• Support the annual compensation planning cycle through data preparation, system administration, reporting, and follow-up with leaders.
• Help HR leadership research market data and maintain compensation structures, job information, and pay bands.
• Partner with HR and Finance to ensure headcount, organizational, benefits, and compensation data are accurate and aligned.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

• 2+ years of experience in HR operations, HR coordination, or a related role.
• Strong attention to detail and the ability to manage multiple requests without losing track of follow-up.
• Confidence working with HR systems and data; experience with Dayforce is strongly preferred.
• Strong Excel skills and an interest in using data to answer questions and solve problems.
• A proactive, process-minded approach: you notice when something is unclear or inefficient and take steps to improve it.
• The judgment to work autonomously, protect confidential information, and escape sensitive or complex matters appropriately.
• Clear, helpful communication with employees, leaders, Finance, and external partners.

Talent Standards for Success

At TileBar, how we work matters as much as what we achieve. In this role, success includes how consistently you demonstrate TileBar’s five Talent Standards.

Results Ownership & Accountability

Takes ownership of responsibilities and outcomes, communicates proactively, manages commitments and deadlines responsibly, follows through, and addresses risks or issues that may impact results.

Collaboration & Team Contribution

Works well with others, supports team and company goals, shares information appropriately, and builds productive relationships with colleagues, leaders, and cross-functional partners.

Organizational Mindset

Understands how individual work, decisions, and priorities affect other people, teams, customers, and the broader company. Balances role‑specific responsibilities with what supports the best overall outcome for TileBar.

Adaptability & Continuous Improvement

Adapts to changing priorities, learns new ways of working, remains open to feedback, and looks for opportunities to improve processes, outcomes, and how work gets done.

Judgment & Problem Solving

Uses critical thinking and sound judgment to solve problems, manage priorities, make informed decisions, and know when to act independently, involve others, or escrow.

Benefits

• 401(k) with Company Match
• Flexible Spending Account
• Health, Dental and Vision Insurance
• Company-Paid Life & AD&D Coverage
• Company-Paid Telehealth Program
• Supplemental Health Benefits
• Company-Paid Disability Insurance
• Pet Health Insurance & Wellness Plan
• Employee Assistance Program
• Paid Time Off and Personal Days

Compensation

$70,000–$80,000 per year

Actual compensation is based on multiple factors that are unique to each candidate, including but not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

At TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.

TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.