Human Resources Manager- Distribution Center Operations

National DCP, LLC; Westampton Township (NJ); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid time off & holidays

Employee assistance programs

Job summary

National DCP, LLC is hiring a Manager, Human Resources for our Westhampton, NJ on-site center. This exempt role reports to the Chief Human Resources Officer and partners with site leadership to align HR priorities with operational goals.

You will lead employee relations, staffing, onboarding, and compliance across the site, drive workforce planning, and coach managers while upholding labor laws and company policies.

Qualifications

• Bachelor’s Degree in Human Resources or Organizational Development is required.
• Minimum of 5 years’ experience with resolution of complex employee relations issues in an operational environment.
• Demonstrated knowledge of multiple HR disciplines including employee and labor relations, diversity, performance management, and employment laws.
• Excellent interpersonal, consulting, conflict, and change management skills.
• Professional-level verbal and written communication and presentation skills.
• Solid business acumen in operational settings.
• Ability to build strong working relationships to achieve results.
• Strategic thinker with capability to act tactically.
• Self-directed and results-oriented.
• Proficient in Microsoft Office and HRIS systems.

Responsibilities

• Partner with site leadership to align HR priorities with operational goals and provide guidance across employee relations, labor relations, compensation, benefits, payroll, training, performance, and compliance.
• Lead site-level workforce activities across the employee lifecycle including staffing, onboarding, assimilation, internal movement, and offboarding.
• Conduct investigations promptly and document findings; escalate to senior HR leaders and legal counsel as needed.
• Develop and execute tactical and strategic HR plans supporting workforce stability, engagement, and productivity.
• Evaluate policies and processes, recommending improvements for consistency and compliance.
• Provide timely, confidential guidance balancing employee needs with business requirements.
• Coach and develop HR team members, set priorities, and monitor service levels.
• Manage complex employee and labor relations matters from intake to resolution.

Skills

Bachelor's Degree in Human Resources

5+ years HR experience in operations

Employee relations

Labor relations

Performance management

HR policy compliance

Communication skills

HRIS proficiency

Education

Bachelor’s Degree in Human Resources or Organizational Development

Tools

HRIS systems

MS Office

Job description

Location: Westhampton, NJ- On-site

Food/ Beverage Distribution Center Operations

Overview

Human Resources Manager

Location: Westhampton, NJ- On-site

Food/ Beverage Distribution Center Operations

Schedule: Monday through Friday; day hours

Compensation: Exempt Salary $120k to $130k + Bonus potential

Take your career to the next level with NDCP!

Company Overview

National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We’re a $3 billion supply chain leader supporting over 10,000 Dunkin’ restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management—and we’re looking for passionate individuals to help us keep moving forward.

Position Overview

The Manager, Human Resources provides ongoing Human Resources (HR) support and consulting to assigned site leadership and employees on a wide range of HR-related issues and serves as a change agent within the organization. The Manager, Human Resources maintains an effective level of business literacy and an understanding of the Company’s industry, culture, and competition.

Reporting directly to the Chief Human Resources Officer.

Why Work With Us?

At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career.

Benefits You Can Count On

NationalDCP offers a robust benefits suite. Check out our career page for our full list of benefits:

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company paid life, AD&D, short- and long-term disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program , and more!

Responsibilities

What you will do:

• Partner with site leadership to align HR priorities with operational goals, workforce requirements, and business performance; provide practical guidance across employee relations, labor relations, compensation, benefits, payroll, training, performance management, and employment compliance.
• Lead site-level workforce activities across the employee lifecycle, including staffing coordination, selection support, onboarding, assimilation, internal movement, and offboarding, to promote a consistent and positive employee experience.
• Promote a respectful, professional, and compliant workplace by responding promptly to employee concerns and conducting objective, thorough, and well-documented workplace investigations; consult senior HR leaders and legal counsel as appropriate.
• Develop and execute tactical and strategic HR plans that support workforce stability, labor needs, employee engagement, productivity, and changing operational priorities.
• Evaluate HR policies, practices, and site processes; recommend and implement improvements that strengthen consistency, efficiency, employee experience, and compliance.
• Provide employees with timely, fair, and confidential guidance while balancing employee needs with operational and business requirements.
• Lead, coach, and develop assigned HR team members; establish priorities, clarify accountability, monitor service levels, and build capability to meet site needs.
• Manage complex employee and labor relations matters from intake through resolution, applying sound judgment, consistent practices, timely escalation, and appropriate documentation.
• Coach and train supervisors and managers on effective leadership, union awareness, policy application, employee communication, documentation, conflict resolution, and day-to-day people management.
• Maintain current knowledge of federal, state, and local employment requirements; identify and mitigate people-related risk; maintain accurate records; and coordinate with internal or external legal resources when needed.
• Guide leaders through performance management, including goal setting, feedback, coaching, development planning, attendance management, corrective action, and separation decisions.
• Strengthen employee engagement, communication, morale, and retention by identifying workplace trends, facilitating action planning, and partnering with leaders to address root causes.
• Drive workforce and succession planning by analyzing staffing levels, turnover, absenteeism, skills gaps, and critical-role coverage; partner with leaders to build practical talent pipelines and continuity plans.

Supervision Exercised

This position directly supervises at least one Human Resource Generalist.

Travel

Periodic travel (air, car) to other Centers in the NDCP network: U.S.

Qualifications

What you bring:

Qualifications & Skills

• Bachelor’s Degree in human resources or organizational development required.
• Minimum of 5 years’ experience with resolution of complex employee relations issues in an operational environment.
• Demonstrated knowledge and mastery of multiple human resource disciplines, including employee and union relations, diversity, performance management, organizational development, and federal and state employment laws. Strong familiarity with FMLA, labor relations, and related state and federal regulations.
• Excellent interpersonal, consulting, conflict, and change management skills.
• Professional-level verbal and written communication and presentation skills.
• Demonstrated knowledge of general business acumen associated with operational environments.
• Ability to effectively develop and maintain strong working relationships to gain alignment and achieve results.
• Effectively envision, develop, and implement new strategies to address complex workforce issues.
• Self-directed and motivated.
• Results and process oriented.
• Strategic thinker with the ability and willingness to operate tactically on a day-to-day basis.
• Ability to effectively manage competing priorities to accomplish assigned responsibilities within established budget and deadlines.
• Proficient in Microsoft Office and HRIS systems.

Equal Opportunity Employer

NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.