Human Resources Manager

SUSHISAMBA; West Hollywood (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

SUSHISAMBA seeks an experienced Human Resources Manager to oversee HR activities for North America, including Los Angeles and Las Vegas locations. The role is based onsite at SUSHISAMBA Los Angeles and focuses on employee relations, recruitment, benefits, payroll, training, and policy compliance.

The successful candidate will lead strategic HR initiatives, coach managers, and ensure adherence to federal and state laws while driving a high-performance culture across the organization.

Qualifications

• Bachelor’s degree required; 5+ years of HR generalist experience preferred.
• Strong knowledge of benefits programs, policies, and procedures.
• Experience with conflict resolution, mediation, and negotiation.
• Proven ability to implement performance management and progressive discipline.

Responsibilities

• Serve as liaison between management and employees to address HR practices.
• Provide coaching and guidance to operational teams and HR staff to support goals.
• Lead recruitment activities, update job descriptions, schedule interviews, and ensure legal compliance.
• Manage benefits programs and communicate updates to employees.
• Deliver compensation and benefits comparisons to executives and propose improvements.
• Oversee payroll accuracy and compliance processes.
• Assist training and development with program recommendations for salaried and hourly staff.
• Oversee annual performance review processes and continuous improvement.
• Provide policy guidance to managers to foster a high-performance culture.
• Ensure compliance with federal, state, and local laws in HR activities.
• Support opening of new restaurant locations with HR systems and recruitment.
• Perform additional ad hoc duties as needed.

Skills

Communication

Employee relations

Conflict resolution

People management

Problem solving

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

The Human Resources Manager will oversee all Human Resources activity for SUSHISAMBA restaurants locations in North America, specifically SUSHISAMBA Los Angeles and SUSISAMBA Las Vegas. The Human Resources Manager will maintain and enhance the organization's HR’s initiatives by planning, implementing, and evaluating employee relations, training and development, policies, programs, and practices.

The position will be based onsite at SUSHISAMBA Los Angeles.

Key Responsibilities:

• Serve as a liaison between management and employees to assist in handling all HR related practices
• Provide guidance, coaching, and mentoring to the operational teams and the human resources department to further their professional development and to support the goals of the HR department and SUSHISAMBA Group.
• Actively lead and promote recruitment activity, including updating job descriptions, scheduling and attending interviews and recruiting in line with local and federal laws.
• Maintain employee benefits programs and inform employees of benefits; remain informed of benefit trends and requirements, and offer recommendations to management
• Deliver compensation and benefit comparison reports to the executive team and make recommendations to improve the company’s current offerings
• Oversee, review and support the payroll process for accuracy and compliance
• Assist the training and development team with recommendations for training programs for salaried and hourly staff.
• Spearhead the annual performance review process, and identify methods for improvement
• Provide counsel and guidance to managers and associates regarding company policies and procedures, performance standards and performance management to foster a high-performance culture
• Persuade and influence decision makers and demonstrate knowledge of policy interpretation as well as HR strategies
• Oversee end to end Employee Relations in line with company standards, local and federal laws
• Provide employee relations consultation and guidance. Conduct internal investigations and prepare all required documentation
• Act as liaison between the company and outside legal and professional resources to ensure that all employment policies follow current laws and regulations
• Offer new methods to measure employee morale and determine methods for improving overall employee satisfaction
• Have full understanding and working knowledge of applicable federal, state and local laws and regulations to ensure compliance
• Ensure all Human Resources activities are conducted in line with company standards, and local and federal laws
• Support the opening of new restaurant locations in North America, including but not limited to compliance, systems, payroll, training and recruitment.
• Any additional ad hod duties as reasonably requested.

The Human Resources Manager should demonstrate competence in the following areas:

• Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
• Creativity/Innovation: Develop new and unique ways to improve Human Resources practices to enhance and create new operational efficiencies
• Lead: Positively influence others to achieve results that are in the best interest of the organization
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results

Job Requirements:

• A Bachelor’s Degree and a minimum of 5 years of relevant experience managing in a HR Generalist capacity.
• Knowledge of assisting in developing, implementing and administering benefit programs, processes and policies.
• Demonstrated experience in conflict resolution, mediation facilitation, and the dynamics of problem-solving and negotiation.
• Experience implementing Progressive Discipline and Performance Management systems.
• Strong verbal and written communication skills.
• Ability to communicate with all levels of management
• Exceptional interpersonal communication and relationship-building skills
• Extensive knowledge of state and federal employment and labor laws, FMLA, ADA, and current employee and labor relations practices.
• Self-motivated, able to take initiative and use sound judgment in day-to-day decision making

Professional Requirements:

• 5+ years of experience in Human Resources Management
• Knowledge of HR policies/procedures and best practices
• Knowledge of federal, and state employment law
• Previous experience in the food industry preferred
• Proficient with Microsoft office software; and possess solid general computer, math and analysis skills

Company Overview:

Join our dynamic and growing restaurant group of companies, where innovation meets culinary excellence. As a leading player in the hospitality industry, we are dedicated to crafting memorable dining experiences whilst maintaining a commitment to financial health and strategic growth.

Owned restaurants include the SUSHISAMBA and Duck & Waffle restaurants and bars in the City of London, SUSHISAMBA Covent Garden and SUSHISAMBA Las Vegas and SUSHISAMBA Los Angeles. Licensed operations currently include Dubai, Abu Dhabi, Milan, Doha, Edinburgh, Bahrain, and Singapore.