Human Resources Manager

HR Pals; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

HR Pals, a remote-friendly firm, is seeking an experienced Human Resources Manager Consultant to lead day-to-day HR operations for a portfolio of clients across multiple industries. You will be the primary contact for client employees and drive strategic HR initiatives while working remotely from anywhere in the United States.

The successful candidate will have 6–10 years of HR experience, excellent communication skills, and the ability to multi-task in a client-facing environment.

Qualifications

• Bachelor's degree in HR or related field with 6+ years HR experience.
• Excellent written and verbal communication.
• Client-facing experience in a matrix environment.
• Strong knowledge of employment laws.
• Payroll processing experience preferred.

Responsibilities

• Manage overall HR strategy, administration, coordination and execution for each client.
• Be flexible to take on various HR needs across clients as their full-service HR department.
• Provide ongoing coaching to leaders on communication, management style, development and performance.
• Handle payroll and other hands-on HR tasks for client accounts.
• Counsel management and teams on employment laws, policies and procedures and risk mitigation.
• Mediate disputes, document and implement corrective actions when needed.

Skills

Client-facing communication

Written and verbal communication

Multi-tasking

Attention to detail

Remote work

On-call availability

Education

Bachelor's degree in HR/Business

Tools

HRIS

Payroll systems

Job description

The Human Resources Manager supports a group of 4-7 of our clients across multiple industries. In this role, you will lead day-to-day HR operations and be the primary point of contact for the client's employees with regards to HR.

The successful candidate will have 6-10 years of HR experience, preferably in a client-facing environment, the ability to multi-task, a strong attention to detail, and top-notch communication skills (both written and verbal).

This is a full-time remote, work from home position.

Although there is inherent schedule flexibility built into the role, it is expected that the Human Resources Manager be on call and available to clients as needed. Although this typically involves working during business hours, on occasion the person in this role may be asked to support client needs early in the morning or evenings. It is imperative that clients feel supported and that they can contact the Human Resources Manager at any time and get a very quick response (ideally immediately, but no greater than 4 hours). Customer focus and responsiveness is a must in this position.

Essential Job Functions (As an HR Manager Consultant to our Clients):

• Manage the overall strategy, administration, coordination and execution of the HR function for each client
• Ability to be flexible and willing to take on a variety of assignments, depending on the clients specific HR needs. Our clients expect us to be a full-service HR department that handles all aspects of HR for them, so having a "can-do" attitude with regards to fulfilling client requests and needs is a must
• Provide ongoing performance coaching and feedback to leaders regarding issues of communications, management style, employee interactions, career and leadership development, corrective action and conflict resolution
• Handle all hands-on, tactical needs in all HR functional areas, including payroll for some clients
• Make well researched decisions and counsel consistently and appropriately to management and team members to maintain a productive and positive work environment and achieve optimal performance. Where appropriate provide options to clients for alternative courses of action
• Educate and advise management and team members with regard to employment laws, HR policies and procedures and state and federal laws
• Partner/advise management on the resolution of employee relations, corrective action and performance issues
• Mediate employee disputes, ensure proper documentation is followed, and corrective actions are implemented
• Investigate allegations of harassment, discrimination, wrongful termination, improper conduct and other matters
• Provide consultation and guidance to management regarding compensation and benefits, including incentive plan design, management of health benefits broker, and salary benchmarking
• Ensure compliance as it relates to federal and state labor laws. Identify potential legal risk to the client and make recommendations on next steps to minimize risk and ensure compliance
• Build and maintain healthy relationships with all team members
• Other duties as assigned

Required Education, Experience, Skills and Abilities:

• Bachelor's Degree in HR, Business Administration or related field with 6+ years of successful HR experience in multiple industries Amazing written and verbal communication
• Demonstrated track record of establishing relationships and earning credibility and respect with client groups
• Strong consultation skills and proven track record in a client facing, matrixed role, including the ability to influence leaders to align people processes and practices with business objective
• Deep employee relations expertise
• Experience processing payroll is preferred
• Expert knowledge of California and Federal labor laws
• Comfort with HR systems/technology
• Smart and a quick learner
• Self-motivated
• Adaptable
• Able to be productive working from a remote home office