HUMAN RESOURCES MANAGER

Compass Group, North America; Redmond (WA); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Job summary

Compass Group North America is seeking an HR Manager to provide field and corporate support with a focus on associate relations, recruitment, training, and diversity. This role supports a multi-site portfolio and requires travel across Alaska, Washington, and Oregon to partner with operations and ensure HR best practices.

The position emphasizes culture, compliance, and collaboration with operations to meet client and employee expectations.

Qualifications

• Bachelor’s degree (B.A.) required.
• Three to five years multi-unit HR generalist and associate relations experience.
• Experience in a high customer contact setting (food & beverage, hospitality HR experience preferred).
• SPHR/PHR Certification preferred.

Responsibilities

• Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
• Investigates and advises management in appropriate resolution of associate relations issues.
• Coordinates/conducts exit interviews to determine reasons behind separations.
• Makes recommendations to reduce absenteeism and turnover.
• Represents organization at personnel-related hearings and investigations as is needed.
• Supports internal customer survey and associate satisfaction interpretation/feedback process.
• Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.

Skills

Emotional intelligence

Communication

Leadership

People management

Strategic partnering

Education

Bachelor’s degree (B.A.)

Job description

Compass Corporate

Position Title: [[title]]

Salary: $100,000 - $105,000 / yr

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [e-mail].

Job Summary

Job Summary:

Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training, and diversity. Our HR Manager will support a multi-site portfolio and must effectively partner with our operations teams to ensure HR best practices, culture efforts, and compliance initiatives are in place. They are a key partner to ensuring we meet (and exceed!) client AND employee expectations. We are hospitality-centric, food & beverage managed services company; only those passionate about PEOPLE and PERFORMANCE need apply! We are open to candidates based in Alaska, Washington, and Oregon. Must be able to travel regularly to multiple sites in these states.

Key Responsibilities:

• Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).

• Investigates and advises management in appropriate resolution of associate relations issues.

• Coordinates/conducts exit interviews to determine reasons behind separations.

• Makes recommendations to reduce absenteeism and turnover.

• Represents organization at personnel-related hearings and investigations as is needed.

• Supports internal customer survey and associate satisfaction interpretation/feedback process.

• Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.

• Coordinates and conducts management training related to the areas of interviewing, selection and hiring.

• Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.

• Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.

• Identifies critical needs area’s and takes appropriate steps to rectify problems.

• Coordinates and conducts new hire orientation and management training

• Serves as a key culture champion for the operations portfolio

• Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.

• Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).

• Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

Preferred Qualifications:

• Bachelor’s degree (B.A.)

• Three to five years multi-unit HR generalist and associate relations experience.

• Experience in a high customer contact setting (food & beverage, hospitality industry HR experience preferred)

• Demonstrated success partnering with leadership - you're a trusted, consensus building HR practitioner who learns the business and stays close to operations (and operational needs)

• Exceptional emotional intelligence - you're a proactive, tactful communicator and you effectively engage with all levels of associates.

• Diligence and follow thru - you are committed to excellence in your communications and work product.

• SPHR/PHR Certification preferred

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Paid Parental Leave

• Holiday Time Off (varies by site/state)

• Personal Leave

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Certain positions may require Florida Level 2 background screening.