LABOR RELATIONS MANAGER (HYBRID-NEW ENGLAND)

Compass Group USA; Connecticut; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus eligible

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Job summary

Compass Group USA is seeking a Labor Relations Manager for a hybrid role covering New England. The position focuses on strategic labor objectives, CBA negotiation, and employee relations across multiple sites.

Ideal candidates will have 5+ years in labor relations within a unionized, multi-site environment, experience with CBAs, and strong negotiation skills. Willingness to travel up to 40%+ is required, with residency in the supported region preferred.

Qualifications

• Bachelor’s degree in Labor Relations, Business, or Human Resources; JD or advanced degree preferred.
• 5+ years of dedicated labor relations experience in a unionized, multi-site environment including direct responsibility for negotiating CBAs.
• Ability to manage multiple CBAs simultaneously with a track record of cost-competitive outcomes.
• Experience in objective investigations, grievance handling, and arbitration preparation.
• Strong negotiation, written, and verbal communication skills.

Responsibilities

• Identify and implement strategic labor objectives aligned with business goals.
• Collaborate with HR and Operations to educate employees on organized labor issues and company policies.
• Support CBA negotiation and management, including planning and execution.
• Assist in grievance and arbitration processes; represent the company in mediation/arbitration as needed.
• Provide training to management on CBA compliance and labor relations best practices.
• Administer multiple labor agreements concurrently and ensure adherence to terms.
• Offer training and guidance on employee relations and CBA compliance for supervisors.

Skills

Negotiation

Written communication

Verbal communication

Bilingual capability

Remote communication tools

Education

Bachelor’s degree in Labor Relations/Business/HR

JD or advanced degree preferred

Tools

Remote negotiation tools

Job description

LABOR RELATIONS MANAGER (HYBRID-NEW ENGLAND)

Other Forms of Compensation: Bonus eligible

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary:

Compass Group, the world’s leading contract foodservice company, is seeking aLabor Relations Managerto join our team. This role offers a fantastic opportunity for career development and growth.

Responsibilities:

• Strategic Labor Objectives: Assist in identifying and implementing strategic labor objectives that align with business goals.
• Union Partnership & Education: Collaborate with HR and Operations to educate employees on organized labor issues, providing insight into company policies, procedures, and labor-related best practices.
• CBA Negotiation & Management: Support the negotiation and management of labor agreements, including planning, strategy development, and execution to achieve competitive and cost-effective labor agreements that align with Compass Group’s standards.
• Grievance and Arbitration Oversight: Assist in managing grievance and arbitration processes to maintain labor relations integrity; represent the company in mediation and arbitration proceedings as needed.
• Internal Consultation & Training: Provide training and advice to operational management on compliance with CBAs and help foster a positive labor relations environment, aiming to minimize litigation.
• CBA Administration: Administer multiple labor agreements concurrently, ensuring adherence to negotiated terms and effective issue resolution.
• Employee Relations Support: Offer training and guidance on employee relations and CBA compliance for supervisory and management teams.

Qualifications:

• Educational Requirements: Bachelor’s degree in Labor Relations, Business, or Human Resources; JD or advanced degree preferred.
• Labor Relations Experience: 5+ years of dedicated labor relations experience in a unionized, multi-site environment, including direct responsibility for negotiating collective bargaining agreements. Human resources or employee relations experience as a key member of bargaining committees may be considered, but is not equivalent.
• Volume CBA Negotiation Experience: Ability to manage and negotiate multiple CBAs simultaneously, with a track record of achieving cost-competitive, strategic outcomes.
• Disciplinary and Grievance Experience: Experience in objective investigations, grievance handling, and preparing for arbitration proceedings.
• Communication Skills: Strong negotiation, written, and verbal communication skills.
• Travel Requirements: Willing and able to travel 40%+ by air and automobile. Frequent travel and obligations for on site presence required. Residency in geographic support region strongly preferred
• Industry Knowledge: Experience in food, vending, and support services is advantageous, along with current knowledge of National Labor Relations Act rules and precedents.
• Bilingual Capability: Preference for bilingual candidates (e.g., Spanish).
• Technical Skills: Proficiency in remote communication and negotiation technology.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely.