HUMAN RESOURCES MANAGER

Compass Group USA; Portland (OR); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Parental Leave

Holiday Time Off

Personal Leave

Employee Assistance Program

Flexible Spending Accounts

Job summary

Compass Group USA is seeking an HR Manager to provide field and corporate support with emphasis on associate relations, frontline recruitment, training, and diversity across a multi-site portfolio. Travel to multiple sites is required.

You will partner with operations to ensure HR best practices, culture, and compliance to meet client and employee expectations. The ideal candidate has multi-unit HR experience and strong communication.

Qualifications

• Three to five years of multi-unit HR generalist and associate relations experience.
• Experience in a high customer-contact setting (food & beverage, hospitality HR preferred).
• Demonstrated success partnering with leadership as a trusted, consensus-building HR practitioner who stays close to operations.
• Exceptional emotional intelligence and proactive, tactful communication with all levels of associates.
• SPHR/PHR certification preferred.

Responsibilities

• Coordinates and conducts management training related to terminations, sexual harassment, performance management, interviewing, selection, and hiring.
• Investigates and advises management on associate relations issues and resolves them appropriately.
• Coordinates exit interviews to understand reasons for separations.
• Recommends actions to reduce absenteeism and turnover.
• Represents the organization at personnel-related hearings and investigations.
• Supports internal customer survey and associate satisfaction interpretation/feedback process.
• Attends operational meetings to increase HR visibility, conduct classroom training, provide assistance, and implement account HR initiatives.
• Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
• Provides support and tools to unit management for building relations and presenting opportunities at schools, organizations, community associates, and job fairs.
• Identifies critical needs areas and takes appropriate steps to rectify problems.
• Coordinates new-hire orientation and management training.
• Serves as a key culture champion for the operations portfolio.
• Prepares and presents HR-related topics at field operations workshops for HR training and development.
• Conducts regular HR training (sexual harassment, progressive discipline, HR 101, etc.).
• Supports Preferred Employer objectives and HR business plan by attending operational meetings.

Skills

HR generalist

Associate relations

Recruitment

Training

Diversity & inclusion

Leadership partnership

Emotional intelligence

Communication

Education

Bachelor's degree

Job description

Overview

A Family Of Companies And Experiences. Compass Group USA is a leading foodservice and support services company known for great people, great service, and great results. We operate award‑winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more across all 50 states, and we are continuously expanding to shape the industry.

Job Summary

Position Title: [[title]] | Salary: $100,000 - $105,000 / yr

Job Summary: Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, frontline associate recruitment, training, and diversity. You will support a multi‑site portfolio and partner with our operations teams to ensure HR best practices, culture efforts, and compliance initiatives are in place. You are key to meeting and exceeding client and employee expectations. We are hospitality‑centric; only those passionate about PEOPLE and PERFORMANCE should apply. This role is open to candidates based in Alaska, Washington, and Oregon, and requires regular travel to multiple sites.

Key Responsibilities

• Coordinates and conducts management training related to terminations, sexual harassment, performance management, interviewing, selection, and hiring.
• Investigates and advises management on associate relations issues and resolves them appropriately.
• Coordinates exit interviews to understand reasons for separations.
• Recommends actions to reduce absenteeism and turnover.
• Represents the organization at personnel‑related hearings and investigations.
• Supports internal customer survey and associate satisfaction interpretation/feedback process.
• Attends operational meetings to increase HR visibility, conduct classroom training, provide assistance, and implement account HR initiatives.
• Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
• Provides support and tools to unit management for building relations and presenting opportunities at schools, organizations, community associates, and job fairs.
• Identifies critical needs areas and takes appropriate steps to rectify problems.
• Coordinates new‑hire orientation and management training.
• Serves as a key culture champion for the operations portfolio.
• Prepares and presents HR‑related topics at field operations workshops for HR training and development.
• Conducts regular HR training (sexual harassment, progressive discipline, HR 101, etc.).
• Supports Preferred Employer objectives and HR business plan by attending operational meetings.

Preferred Qualifications

• Bachelor’s degree (B.A.)
• Three to five years of multi‑unit HR generalist and associate relations experience.
• Experience in a high customer‑contact setting (food & beverage, hospitality HR preferred).
• Demonstrated success partnering with leadership as a trusted, consensus‑building HR practitioner who stays close to operations.
• Exceptional emotional intelligence and proactive, tactful communication with all levels of associates.
• Diligence and follow‑through, committed to excellence in communication and work product.
• SPHR/PHR certification preferred.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal‑opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions based on business necessity. We consider employment for all qualified applicants, including those with a criminal history, in compliance with all federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history to apply.

Compass Corporate maintains a drug‑free workplace.

Applications are accepted on an ongoing basis.

Req ID: 1534949

Compass Corporate

Juliet Morning

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