Human Resources Manager

Compass Group USA; Seattle (WA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Compass Group USA is seeking an HR Manager to provide field and corporate support with emphasis on associate relations, frontline recruitment, training, and diversity across a multi-site portfolio. The role partners with operations to ensure HR best practices, culture initiatives, and compliance are in place.

Travel across Alaska, Washington, and Oregon is required. The position focuses on HR training, recruitment, employee relations, and performance management within a hospitality-centric

Qualifications

• Three to five years multi-unit HR generalist and associate relations experience.
• Experience in a high customer contact setting (food & beverage, hospitality HR preferred).
• Demonstrated success partnering with leadership and operations.

Responsibilities

• Coordinate and conduct management training on HR topics (terminations, harassment, performance).
• Investigate and advise on associate relations issues.
• Conduct exit interviews to understand turnover drivers.
• Support recruitment plans to increase qualified applicant flow.

Skills

HR generalist

associate relations

leadership partnership

emotional intelligence

excellent communication

Job description

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As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Job Summary:

Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training, and diversity. Our HR Manager will support a multi-site portfolio and must effectively partner with our operations teams to ensure HR best practices, culture efforts, and compliance initiatives are in place. They are a key partner to ensuring we meet (and exceed!) client AND employee expectations. We are hospitality-centric, food & beverage managed services company; only those passionate about PEOPLE and PERFORMANCE need apply! We are open to candidates based in Alaska, Washington, and Oregon. Must be able to travel regularly to multiple sites in these states.

Key Responsibilities:

• Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
• Investigates and advises management in appropriate resolution of associate relations issues.
• Coordinates/conducts exit interviews to determine reasons behind separations.
• Makes recommendations to reduce absenteeism and turnover.
• Represents organization at personnel-related hearings and investigations as is needed.
• Supports internal customer survey and associate satisfaction interpretation/feedback process.
• Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.
• Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
• Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
• Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.
• Identifies critical needs area’s and takes appropriate steps to rectify problems.
• Coordinates and conducts new hire orientation and management training
• Serves as a key culture champion for the operations portfolio
• Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.
• Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).
• Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

Preferred Qualifications:

• Three to five years multi-unit HR generalist and associate relations experience.
• Experience in a high customer contact setting (food & beverage, hospitality industry HR experience preferred)
• Demonstrated success partnering with leadership - you're a trusted, consensus building HR practitioner who learns the business and stays close to operations (and operational needs)
• Exceptional emotional intelligence - you're a proactive, tactful communicator and you effectively engage with all levels of associates.
• Diligence and follow thru - you are committed to excellence in your communications and work product.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.