Human Resources Manager

JEVS Human Services Career Center; Philadelphia (Philadelphia County); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

JEVS Human Services Career Center is seeking anHuman Resources Manager to provide full-cycle HR support across designated programs. You will partner with leaders on employee relations, talent acquisition, performance management, and HR initiatives aligned with our mission.

The role combines strategic advisory work with hands-on execution and requires maintaining compliance with federal, state, and local employment laws.

Qualifications

• Bachelor's degree in HR or related field required.
• 3+ years of HR experience, including employee and labor relations.
• Knowledge of employment laws and compliance.
• Strong communication and advisory skills.

Responsibilities

• Provide guidance to managers on day-to-day employee and labor relations matters.
• Advise on HR policies, procedures, and legal considerations for employee relations.
• Conduct and support HR investigations as needed.
• Develop and maintain positive labor-management relations with union representatives.
• Utilize HR metrics to identify trends and improve workforce planning.
• Guide managers on performance management, disciplinary matters, and employee concerns.
• Partner with Talent Acquisition to develop recruitment strategies and compensation recommendations.
• Assist with onboarding, offers, background checks, and new hire paperwork.
• Educate managers on HR policies and employment laws to promote compliance.
• Ensure HR programs align with company policies and applicable laws.
• Support organizational change and performance initiatives.

Skills

Employee relations

Labor relations

Talent acquisition

Performance management

Education

Bachelor's degree in Human Resources

Job description

At JEVS, we help the people we serve lead self-determined, connected, and hopeful lives that strengthen themselves, their families, and their communities. With more than 1,000 employees and over 80 years of service, our programs are designed to help individuals improve their quality of life. We support individuals with disabilities and those facing challenging socio-economic circumstances, helping people access meaningful employment, educational opportunities, and essential services.

Position Summary

The Human Resources Manager is a strategic and hands-on HR professional who provides comprehensive, full-cycle Human Resources support to designated programs and/or support departments. This role partners with leaders to address employee and labor relations matters, support talent acquisition and retention, guide performance management, and implement HR initiatives that align with organizational and operational goals.

The Human Resources Manager serves as a trusted advisor to managers and employees, provides excellent internal customer service, supports organizational change, and identifies opportunities to improve HR processes and practices.

This is a hybrid position requiring a minimum of three days onsite and two days remote each week.

Responsibilities

• Provide guidance and consultation to managers and employees on day-to-day employee and labor relations matters, as well as more complex workplace issues.
• Advise leaders on relevant HR policies, procedures, employment practices, and legal considerations when addressing employee relations matters.
• Conduct and/or support employee and labor relations investigations as needed.
• Develop and maintain effective working relationships with union representatives and support positive labor-management relations.
• Utilize HR metrics and business performance data to identify trends, assess workforce needs, and develop strategies for continuous improvement.
• Provide guidance and resources to managers on positive employee relations, performance management, disciplinary matters, and other workplace concerns.
• Partner with program leaders and Talent Acquisition to develop effective recruitment strategies, including reviewing open positions and job descriptions, identifying target talent markets and recruitment sources, developing advertising strategies, and providing compensation recommendations.
• Participate in onsite interviews and support the selection and hiring process, including extending offers and coordinating new hire paperwork and background checks in partnership with Talent Acquisition.
• Partner with program managers to monitor and support new employee performance during the initial probationary period.
• Educate managers on HR policies, procedures, and employment laws to promote consistent and compliant employment practices.
• Ensure HR programs and practices are implemented in accordance with JEVS policies and applicable federal, state, and local employment laws.
• Partner with leaders to foster a high-performance culture focused on quality, efficiency, goal attainment, employee engagement, and alignment with JEVS' Core Principles and Mission.
• Support organizational and cultural change initiatives by assessing workforce needs and helping leaders identify changes in roles, competencies, behaviors, and skills required to meet evolving business needs.
• Partner with program leadership to establish and support performance management goals and initiatives.
• Provide support and coverage to other HR team members as needed.
• Perform other duties as assigned.