Supported Employment Manager

JEVS Human Services; Gloucester Township (NJ); On-site; USD 58,000 - 69,000; Full time

Benefits offered by this job

401(k) with company match

Tuition assistance

Health, Dental, Vision coverage

Paid vacation and sick time

10-12 paid holidays per year

Pre-tax commuter benefits

Continuing education and training

Holiday party and office outings

Wellness workshops and EAP

Dress-down Fridays

Employee referral bonus

Mileage reimbursement

Job summary

JEVS Human Services seeks a Supported Employment Manager for the JEVS hireAbility program in New Jersey. This leadership role oversees Supported Employment and Pre-Employment Transition Services, guiding staff and ensuring high-quality participant outcomes.

The role champions Employment First, builds partnerships with employers and community organizations, and aligns program goals with funder requirements. Strong supervision and data-driven decision making are essential to success.

Qualifications

• Bachelor’s degree in business, human services, behavioral sciences, human resources, or a related field.
• A minimum of five years of demonstrated leadership experience in disability employment, including experience with program development and program management.
• Experience supervising, coaching, or developing staff.
• Experience working with individuals with disabilities and/or employment services.
• Strong organizational, communication, problem-solving, and relationship-building skills.
• Ability to use data and performance measures to monitor program effectiveness and drive continuous improvement.

Responsibilities

• Lead day-to-day operations of Supported Employment, Pre-Employment Transition Services, and other programs.
• Champion Employment First principles and promote competitive, integrated employment opportunities for individuals with disabilities.
• Establish and monitor program goals, objectives, and performance measures in collaboration with leadership.
• Coordinate staffing and resources to meet participant, program, and funder needs.
• Identify opportunities for program growth, innovation, and continuous improvement.

Skills

Leadership experience

Staff supervision

Communication

Relationship building

Problem-solving

Data-driven decisions

Disability employment experience

Organization

Education

Bachelor’s degree in business, human services, behavioral sciences, human resources, or a related field

Job description

At JEVS, we help the people we serve lead self-determined, connected, and hopeful lives that strengthen themselves, their families, and their communities. With more than 1,000 employees and over 80 years of service, our programs are designed to help individuals improve their quality of life. We support individuals with disabilities and those facing challenging socio-economic circumstances, helping people access meaningful employment, educational opportunities, and essential services.

Location: New Jersey

Department: JEVS hireAbility

Position Summary

The Supported Employment Manager provides leadership and oversight for JEVS hireAbility’s Supported Employment and Pre-Employment Transition Services programs in New Jersey. This position is responsible for coordinating day-to-day program operations, supporting high-quality service delivery, developing staff, and ensuring programs achieve strong employment and participant outcomes.

The Supported Employment Manager will champion an Employment First approach and build strong relationships with individuals with disabilities, employers, community partners, provider agencies, and other stakeholders. The Manager will work closely with program leadership to establish goals, monitor performance, identify opportunities for growth, and continuously improve program quality and outcomes.

This role provides direct supervision to Community Employment Specialists and Lead Community Employment Specialists and plays an important role in fostering a collaborative, inclusive, and innovative team culture.

Key Responsibilities

Program Leadership & Operations

• Lead the day-to-day operations of Supported Employment, Pre-Employment Transition Services, and other assigned programs.
• Champion Employment First principles and promote competitive, integrated employment opportunities for individuals with disabilities.
• Establish and monitor program goals, objectives, and performance measures in collaboration with leadership.
• Coordinate staffing and resources to effectively meet participant, program, and funder needs.
• Identify opportunities for program growth, innovation, and continuous improvement.
• Stay informed of changes in the disability employment field, funding environment, regulations, and best practices.

Staff Leadership & Development

• Supervise, coach, and develop Community Employment Specialists and Lead Community Employment Specialists.
• Foster a culture of collaboration, accountability, creativity, continuous learning, and professional growth.
• Provide training and professional development opportunities to strengthen staff knowledge, skills, and service delivery.
• Support recruitment, onboarding, performance management, and other employee relations activities in partnership with Human Resources and program leadership.
• Promote effective communication, conflict resolution, and positive team relationships.

Program Quality & Compliance

• Ensure program data is accurate, complete, and entered within required timelines.
• Monitor program performance and use data to identify trends, address challenges, and improve outcomes.
• Ensure required reports are completed accurately and submitted on time to funders and internal departments.
• Monitor staff compliance with required training and applicable state and federal regulations.
• Ensure adherence to funder requirements, organizational policies, and applicable union contract provisions.
• Promote high standards of customer service and participant satisfaction.

Employer & Community Partnerships

• Develop and maintain strong relationships with employers, community organizations, provider agencies, and other stakeholders.
• Expand employer networks and identify opportunities that increase competitive, integrated employment for job seekers with disabilities.
• Collaborate with other JEVS programs and community partners to strengthen employment services and outcomes.
• Represent JEVS hireAbility in relevant professional networks, associations, and community activities.

Fiscal & Performance Management

• Monitor program billing, accounts receivable, and other financial indicators to support fiscal stability.
• Ensure billing information is entered accurately and within required timelines.
• Assist with budget development and monitor financial performance against established goals.
• Prepare and provide timely operational and financial reports to program leadership.
• Develop and implement corrective action plans when performance or financial goals are not being met.
• Bachelor’s degree in business, human services, behavioral sciences, human resources, or a related field and demonstrated leadership experience in disability employment or a related human services field; or
• A minimum of five years of demonstrated leadership experience in disability employment, including experience with program development and program management.
• Experience supervising, coaching, or developing staff.
• Experience working with individuals with disabilities and/or employment services.
• Strong organizational, communication, problem-solving, and relationship-building skills.
• Ability to use data and performance measures to monitor program effectiveness and drive continuous improvement.

What’s In It For You

• 401(k), with company match
• Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
• Health, Dental, and Vision coverage
• Ample paid vacation and sick time
• 10-12 paid holidays per year
• Pre-tax commuter benefits
• Continuing education, professional development opportunities, retreats, and training
• Annual holiday party and office outings
• Wellness workshops and activities and access to the Employee Assistance Program
• Dress-down Fridays
• Employee referral bonus
• Reimbursement of eligible mileage and travel expenses.

The base pay for this position ranges from $58,000 to $69,000 and will vary based on factors such as skills and experience. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/.

JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.