Human Resources Manager

Mainsail Lodging & Development; Macon (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Mainsail Lodging & Development, owner of Hotel Forty Five, is seeking an experienced and people‑focused Human Resources Manager to lead the property's day‑to‑day HR operations and partner with hotel leadership.

The role covers employee relations, talent acquisition, performance management, compliance, and employee engagement, with a focus on creating a positive workplace culture while upholding company policies.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or related field preferred.
• Minimum of three (3) years of progressive HR experience, preferably in hospitality.
• Experience managing employee relations, investigations, recruiting, onboarding, and performance management.
• Experience supporting a Marriott-branded property or other branded hotel preferred.

Responsibilities

• Serve as the primary HR partner for hotel leadership and associates.
• Guide managers on employee relations, coaching, performance management, investigations, and conflict resolution.
• Conduct workplace investigations and administer disciplinary actions in line with policy and law.
• Manage full-cycle recruitment, including sourcing, interviewing, hiring, and onboarding.
• Coordinate orientation, compliance training, leadership development, and learning initiatives.
• Ensure timely performance evaluations and coach on feedback quality.
• Maintain accurate HR records and ensure regulatory compliance.
• Support payroll processes and benefits coordination.
• Monitor employment law compliance and postings.
• Plan and execute engagement, recognition, wellness, and culture initiatives.

Skills

Employee relations

Talent acquisition

Performance management

Compliance

Employee engagement

HR communications

Education

Bachelor's degree in HR, Business Administration, Hospitality Management

Tools

HRIS

MS Office

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Hotel Forty Five is seeking an experienced and people-focused Human Resources Manager to lead the property's day-to-day HR operations. This role serves as a trusted partner to hotel leadership, providing guidance on employee relations, talent acquisition, performance management, compliance, and employee engagement.

The ideal candidate is an approachable, hands‑on HR professional who thrives in a fast‑paced hospitality environment, builds strong relationships with leaders and associates, and is committed to creating a positive workplace culture while ensuring compliance with employment laws and company policies.

What you have

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
• Minimum of three (3) years of progressive Human Resources experience, preferably in hospitality, hotels, resorts, or service‑focused industries.
• Experience managing employee relations, investigations, recruiting, onboarding, and performance management required.
• Experience supporting a Marriott‑branded property or other branded hotel is preferred.
• Ability to communicate effectively in person, over the telephone, and through written correspondence. This includes having the ability to influence leadership when appropriate.
• Ability to occasionally work long hours, weekends, or holidays to support hotel operations, recruiting events, investigations, or associate activities, as required.
• Strong organizational, problem‑solving, and analytical skills.
• Proven ability to handle multiple projects and meet deadlines.
• SHRM-CP, or PHR certification, ideal but not required.

What you’ll do

• Serve as the primary Human Resources partner for hotel leadership and associates.
• Provide guidance and support to managers on employee relations matters, including coaching, performance management, corrective action, investigations, and conflict resolution.
• Conduct workplace investigations and administer disciplinary actions and employment terminations in accordance with Mainsail's policies and applicable employment laws.
• Manage the full‑cycle recruitment process, including sourcing, interviewing, selecting, hiring, and onboarding new associates.
• Partner with department leaders to identify staffing needs and implement effective recruiting strategies.
• Coordinate and facilitate new hire orientation, compliance training, leadership development, and other learning initiatives.
• Ensure timely completion of performance evaluations and coach managers on providing meaningful performance feedback.
• Interpret and consistently apply company policies, procedures, and employment practices while ensuring legal compliance.
• Maintain accurate employee records and HR documentation in accordance with company standards and regulatory requirements.
• Partner with corporate HR on leave administration, accommodations, benefits, compensation, and other HR initiatives.
• Support payroll processes by ensuring personnel actions are processed accurately and on time.
• Monitor compliance with federal, state, and local employment laws and maintain required workplace postings and records.
• Plan and execute employee engagement, recognition, wellness, and culture‑building initiatives that promote associate satisfaction and retention.
• Analyze turnover, staffing, and engagement trends and recommend strategies for continuous improvement.
• Maintain confidentiality while handling sensitive employee and business information.
• Perform other Human Resources duties as assigned.

Physical Demand

• Ability to work on‑site in a hotel environment.
• Ability to move throughout the property for extended periods, including guest and associate areas.
• Frequently required to stand, walk, bend, reach, and use hands to operate office equipment.
• Ability to lift and carry up to 20 pounds occasionally.
• Ability to travel on occasion for meetings

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.