Human Resources Manager

InterDent Service Corporation; El Segundo (CA); Hybrid; USD 90,000 - 100,000; Full time

Job summary

InterDent Service Corporation seeks a Human Resources Manager to oversee HR operations for ~70 offices across its Southwest Regions (Arizona, Nevada, California, Oklahoma, Kansas). The role emphasizes employee relations, collaboration with Operations leadership, and multi-site HR strategies.

You will guide performance management, talent reviews, policy interpretation, and change initiatives while ensuring regulatory compliance. Hybrid work options available at corporate centers or nearby offices.

Qualifications

• Minimum seven years of HR experience, preferably in a multi-site environment.
• Bachelor’s degree or HR certification preferred.
• Strong employee relations, policy interpretation and compliance knowledge.

Responsibilities

• Develop and maintain understanding of supported business units and manage employee relations across the region.
• Build positive relationships with employees, managers, directors and executives.
• Support regional leadership in implementing performance improvement strategies.
• Coach leaders on performance management and policy interpretations.
• Lead change management projects and HR communications.
• Develop and deliver HR-related training and recognition programs.

Skills

Employee relations

Relationship building

Coaching

Policy interpretation

Conflict mediation

Change management

Training delivery

Education

High School Diploma

Bachelor’s Degree / HR certification

Job description

InterDent Service Corporation is a scaled, multi-state dental support organization (DSO) that provides centralized, non-clinical management and administrative services to affiliated dental practices. InterDent supports approximately 165 practices, employing 400+ dentists and more than 2,000 team members across eight states, operating under established regional brands including Gentle Dental.

In addition to its predominantly fee-for-service platform, InterDent operates Capitol Dental Care (CDC), a capitated, value-based care model in Oregon. CDC partners with Coordinated Care Organizations to deliver dental services under the Oregon Health Plan, with a long-standing focus on preventive care and improving oral and overall health outcomes for children and underserved populations since 1994.

Through centralized infrastructure, disciplined operating models, and shared services, InterDent enables clinicians to remain focused on patient care while the organization drives scale, consistency, and operational excellence across a complex, multi-payer, multi-market platform.

Our mission is simple and meaningful: provide exceptional, lifelong, integrated oral healthcare — making it accessible to every patient we serve, because we believe oral health is foundational to overall wellbeing. We do that by building teams that are clinically excellent, operationally sharp, and deeply committed to the communities they work in.

Our Values

• Commitment to Patient Care: Dedicated to delivering high-quality care while building trust and respect through education and communication.
• Operational & Clinical Excellence: Continuously evolving tools and processes to advance a culture of empowerment and engagement.
• Personal Accountability: Adheres to the highest ethical and professional standards, enhancing the company’s reputation and brand.
• Building Relationships: Fosters collaboration and takes ownership in establishing productive relationships to prioritize organizational goals.
• Creativity & Judgment: Innovates while exercising sound judgment and adaptability to improve effectiveness and overcome challenges.

The Human Resources Manager is directly responsible for the overall administration, coordination and evaluation of the HR function for all dental and support offices in our Southwest Regions. This position is heavy on employee relations in a multi-site environment as the Human Resources Manager partners with Operations leadership and HR colleagues to develop strategies and support to meet the HR needs of the organization in the short and long term.

Locations

In total, this position supports ~70 offices in our Southwest Regions of Arizona, Nevada, California, Oklahoma, and Kansas. It can work out of our corporate support centers in the region or within the nearest dental office in a hybrid structure.

Essential Duties And Responsibilities

Performs a combination, but not necessarily all, of the following duties:

• Develop and maintain a thorough understanding of the business units being supported and manage all employee relations issues throughout the region
• Build and maintain positive relationships with employees, managers, directors and executives
• Support Regional Vice President and Director of Operations in implementing performance improvement strategies
• Work with Operations leadership regarding regional development needs
• Coach leadership on performance management, behavioral issues, policy interpretations and terminations to minimize legal exposure
• Facilitate and mediate interventions in order to resolve conflict
• Lead change management projects and manage HR related communications
• Develop and deliver HR related training
• Provide direction and leadership on employee recognition programs
• Facilitate talent review and succession planning process
• Ensure compliance with Federal, State and Local laws governing employment
• Conduct investigations to resolve complaints of harassment, discrimination or retaliation
• Review and approve disciplinary actions to ensure fairness and consistency
• Partner with leaders to plan workforce reductions, including selection process and communicationCommunicate with legal counsel as necessary, may appear at legal proceedings on behalf of the Company
• Participate in departmental planning; goals, budget review, system upgrades and/or implementation
• Evaluate reports, decisions and results of initiatives to ensure continuous improvement and efficient operations
• Other duties as may be assigned or modified as business needs dictate

Education And/Or Experience

• A High School Diploma or GED is required
• A Bachelor’s Degree in a related field and/or HR certification are preferred
• At least seven years of HR experience, preferably in a multi-site, cross functional business unit

Compensation

$90,000 - $100,000