Human Resources - Human Resources Coordinator

Halepuna; Honolulu (HI); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks an HR Coordinator to enhance team member experiences through exceptional service and administrative support. This role involves maintaining employee files, assisting with recruitment, and fostering positive team dynamics. The ideal candidate will possess strong organizational and communication skills, ensuring confidentiality and professionalism. Join a team committed to excellence in hospitality, where your contributions will significantly impact the overall employee experience. If you are passionate about human resources and dedicated to service, this opportunity is perfect for you.

Qualifications

• 1+ years of HR experience, preferably in an upscale hotel.
• Bachelor's degree in Human Resource Management preferred.

Responsibilities

• Provide clerical and administrative support to improve team member experience.
• Maintain employee files and departmental records, ensuring confidentiality.
• Assist with recruitment, benefits, safety, and training programs.

Skills

Interpersonal Communication

Organizational Skills

Attention to Detail

Customer Service

Confidentiality

Education

Bachelor in Human Resource Management

1+ years in Human Resources

Tools

Microsoft Office

Job description

Halekulani, 2199 Kalia Road, Honolulu, Hawaii, United States of America Req #1181

Thursday, April 10, 2025

LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."

POSITION SUMMARY

As an integral part of a team, the HR Coordinator is responsible for continuously looking for ways to improve each team member’s experience from providing exceptional service to providing clerical and administrative support. This will include, but not limited to, office administrative duties, printing reports, payroll, maintaining employee files, departmental records/logs, recruitment, benefits, safety and training. Provides guidance, support and coordination in the consistent application of policies, procedures and practices of human resources.

ESSENTIAL FUNCTIONS

• Anticipate team members’ needs, respond promptly and acknowledge all team members, however busy and whatever time of day.
• Maintains positive employee relations at all times. Resolves complaints, ensuring team member satisfaction.
• Maintains complete knowledge of, and complies with all departmental policies, service procedures, and hotel standards.
• Fosters positive teamwork by working closely within the HR Division to review processes and offer suggestions to champion change.
• Establishes, develops, maintains and updates filing system for the department. Retrieves information from files when needed.
• Maintains confidentiality and security of specified hotel information, correspondence, reports and files.
• Sorts and distributes departmental mail. Coordinates delivery/messenger services. Prepares and sends faxes; distributes faxes to appropriate personnel.
• Prepares IDs and nametags as requested for new hires or existing team members.
• Assists with Benefits, COBRA, Safety, Workers Compensation and Training programs, as needed or assigned.
• Maintains and tracks required certifications for respirator program, liquor commission, spa licenses, drivers’ licenses.
• Maintains an inventory of supplies and required forms, ordering replenishments as necessary.
• Maintain locker room availability inventory.
• Processes reports for birthdays, perfect attendance awards, parking program and other requested items.
• Accurately maintains a cash bank for sales of movie tickets and other miscellaneous sales.
• Perform all other duties as may be required or assigned.

SUPERVISORY REQUIREMENTS

Reports To: Director of Human Resources

EDUCATION/EXPERIENCE

• Minimum one (1) year experience in Human Resources, preferably an upscale hotel with a large number of team members.
• Bachelors in Human Resource Management preferred.
• Any combination of education and experience which would provide the necessary knowledge, skills, and abilities to meet the minimum qualifications to perform the essential functions of this position.

LICENSES/CERTIFICATIONS

• None

KNOWLEDGE, SKILLS, & ABILITIES

• Able to anticipate team member needs; respond promptly and acknowledge all team members. Familiar with all hotel services/features and activities to respond to team member inquiries accurately.
• Possess strong collaborative, interpersonal communication and organizational skills with attention to detail.
• Strong proficiency in use of Microsoft Office programs such as Word, Excel, Outlook, and PowerPoint.
• Ability to maintain positive team member relations at all times.
• Able to maintain a high level of confidentiality as position will have access to sensitive information.
• Able to maintain a high level of professionalism and demonstrate superior customer service.
• Able to arrive to work on time and be ready to work as scheduled.

PHYSICAL DEMANDS

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to transport up to 40 pounds.
• Ability to endure various physical movements throughout the work areas.
• Ability to stand/walk for up to 1 – 2 hours throughout work shift.
• Maintain a stationary position for up to 8 hours throughout work shift.

WORK ENVIRONMENT

• Indoor, air-conditioned office
• Exposure to variable temperature conditions.
• Exposure to variable noise levels.
• Exposure to dust, chemicals, fumes, mites, and/or odor hazards.

Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.