Human Resources Generalist I – HRIS and Benefits Administration

Med-El-Corporation; Durham (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Med-El-Corporation in Durham, NC seeks a detail-oriented HR Generalist I focused on HRIS and benefits administration. You will support HR operations, ensure data accuracy, manage benefits enrollments, and provide guidance to employees.

Responsibilities include HRIS maintenance, reporting, compliance, and collaboration with brokers and IT to improve processes. A Bachelor’s degree and 3–5 years of experience are required.

Qualifications

• Bachelor’s degree required with 3–5 years of experience in HR operations.
• Experience with HRIS systems and benefits administration.
• Strong knowledge of compliance programs and reporting requirements.

Responsibilities

• Maintain accurate employee data in HRIS and process HR transactions (hiring, promotions, leaves, terminations).
• Administer employee benefits programs, enrollments, changes, and open enrollment activities.
• Create and distribute HR reports, dashboards, and analytics on headcount, turnover, and trends.
• Support leave programs (FMLA, ADA) and employee relations matters.
• Ensure compliance with ACA, COBRA, HIPAA, ERISA and regulatory reporting.
• Work with IT/vendors to troubleshoot HRIS issues and implement improvements.

Skills

HRIS administration

Benefits administration

Reporting

Compliance

Data analysis

Education

Bachelor's degree

Tools

Paylocity

Job description

Description

Human Resources Generalist I – HRIS & Benefits Administration

Location: Durham
Department: Human Resources

About the Role

We are seeking a detail-oriented and service-focused Human Resources Generalist I – HRIS & Benefits Administration to support key HR operations, including HRIS administration, employee benefits, leave programs, reporting, compliance, and employee support.

Key Responsibilities

HRIS & Reporting

• Maintain accurate employee information and process HR transactions, including hires, transfers, promotions, compensation changes, leaves, and terminations.
• Perform routine data audits and quality checks to ensure accuracy and compliance.
• Serve as a subject matter resource for HRIS functionality, workflows, and employee/manager self-service.
• Troubleshoot system issues and partner with IT and vendors on resolutions, updates, testing, and enhancements.
• Maintain HRIS documentation and identify opportunities for process improvement and automation.
• Create and distribute HR reports, dashboards, and workforce analytics related to headcount, turnover, absenteeism, hiring, and other workforce trends.

Benefits Administration

• Administer employee benefit programs, including enrollments, qualifying life events, changes, and terminations.
• Respond to employee benefit questions and provide education regarding plans and eligibility.
• Coordinate annual open enrollment activities and employee communications.
• Partner with brokers, carriers, and third-party administrators to resolve issues and maintain accurate records.
• Reconcile benefit invoices and eligibility reports and maintain accurate payroll deductions.
• Support retirement plan administration, benefit audits, and compliance requirements, including ACA, COBRA, HIPAA, and ERISA.

Leave, Employee Relations & Compliance

• Support administration of FMLA, ADA accommodations, parental, military, jury duty, and company leave programs.
• Maintain accurate leave records and coordinate with employees, managers, and third-party administrators.
• Provide guidance to employees regarding HR policies, procedures, and workplace practices.
• Assist the HR Manager with employee relations matters and investigations.
• Maintain personnel records and support HR audits, regulatory reporting, record retention, and compliance activities.

Requirements

• Bachelor’s Degree plus a minimum of 3-5 years of experience.
• Paylocity Experience huge +