Human Resources Generalist

swipejobs; Crest Hill (IL); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

401K

Insurance package

Job summary

SwipeJobs is seeking a driven Staffing Manager to lead branch operations, drive business growth, and oversee recruiting performance in a fast-paced staffing environment.

You will coach recruiters and sales teams, manage daily activity, build client partnerships, and ensure compliance, onboarding, and workforce planning across hiring functions.

Qualifications

• 3+ years of staffing, recruiting, or branch leadership experience.
• Experience with high-volume staffing and onsite management preferred.
• Proven ability to develop client relationships and grow accounts.
• Strong communication, organization, and problem-solving skills.
• Bachelor’s degree preferred but not required.

Responsibilities

• Lead and manage daily branch operations to meet performance targets.
• Develop and maintain client relationships and drive account growth.
• Coach and motivate recruiting and sales teams to hit hiring and revenue goals.
• Oversee sourcing, interviewing, onboarding, and placement activities.
• Monitor KPIs, recruiting metrics, and customer satisfaction.
• Partner with clients to understand workforce needs and provide staffing solutions.
• Ensure compliance with policies, laws, and onboarding procedures.
• Collaborate on strategic initiatives and market expansion.
• Maintain reporting and workforce data in ATS and CRM systems.

Skills

Staffing & recruitment

Branch leadership

Business development

Client relationship management

Team coaching

Communication

Organizational skills

ATS/CRM proficiency

Problem-solving

Education

Bachelor’s degree

Tools

ATS

CRM platforms

Microsoft Office Suite

Job description

Schedule: 7am-4pm or8am-5pm, Monday-Friday

Pay Range: $55,000/year+ benefits (Plans offered: 401K, medical/dental/vision/disability/accidental/life insurance)

About Us:

At swipeJobs, we’re reshaping the future of staffing through technology. With operations in 48 states across the U.S., our platform connects job seekers with employers through our intuitive mobile and desktop applications. We’re a high-growth, tech-enabled company backed by a strong vision and a dynamic leadership team.

We are seeking a driven and relationship-focused Staffing Manager to lead branch operations, drive business growth, and oversee recruiting performance within a fast-paced staffing environment. This role is responsible for managing daily branch activity, developing client partnerships, coaching recruiters and sales teams, and ensuring operational excellence across hiring and workforce management functions.

The ideal candidate is a strong leader with experience in staffing, recruiting, business development, and team management who thrives in a performance-based environment.

Responsibilities

• Lead and manage daily branch operations to ensure performance, productivity, and profitability goals are achieved
• Develop and maintain strong client relationships while identifying opportunities for account growth and new business development
• Manage, coach, and motivate recruiting and sales teams to achieve hiring, retention, and revenue targets
• Oversee recruiting strategies including sourcing, interviewing, onboarding, and placement activities
• Monitor branch KPIs, recruiting metrics, fill rates, and customer satisfaction to drive continuous improvement
• Partner with clients to understand workforce needs and provide staffing solutions
• Ensure compliance with company policies, employment laws, safety standards, and onboarding procedures
• Support employee relations, attendance management, and issue resolution for temporary workforce
• Collaborate with leadership on strategic initiatives, market expansion, and operational planning
• Maintain accurate reporting, documentation, and workforce data within ATS and CRM systems

Qualifications

• 3+ years of staffing, recruiting, workforce management, or branch leadership experience preferred
• Prior experience in temporary staffing, high-volume recruiting, or onsite management strongly preferred
• Proven success in business development, account management, and team leadership
• Strong communication, organizational, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with ATS, CRM platforms, and Microsoft Office Suite
• Results-driven mindset with strong attention to customer service and operational performance
• Bachelor’s degree preferred but not required based on experience