Human Resources Generalist

trak group; Cincinnati (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Onsite work environment

Job summary

TRAK Group is seeking a Human Resources Generalist to maintain a strong, visible HR presence on the Cincinnati manufacturing floor and support frontline employees.

You will partner with leadership to improve engagement, resolve workplace concerns, and implement HR initiatives across onboarding, records, and training. A proactive, approachable candidate with 3+ years of HR experience is preferred.

Qualifications

• 3+ years of hands-on HR experience with frontline support.
• Experience handling employee relations and workplace concerns.
• Strong communication, listening, and interpersonal skills.

Responsibilities

• Maintain visible HR presence on the manufacturing floor across shifts.
• Build trust with production staff and leadership; address concerns.
• Partner with supervisors to enforce policies and improve attendance.
• Support onboarding, recruiting, HRIS processes, and record accuracy.
• Assist with training coordination and documentation.

Skills

HR generalist experience

employee relations

communication skills

on-site engagement

problem solving

Education

Bachelor's degree in HR or related field

Tools

HRIS

ATS

LMS

onboarding systems

Job description

Human Resources Generalist Setting/Hours: 100% In-Office | 8-5 or 9-6

The ideal candidate brings 3+ years of HR experience, strong employee relations skills, and a proactive, approachable personality.

This opportunity is well suited for someone who enjoys being visible on the manufacturing floor, supporting frontline employees, resolving workplace concerns, and partnering with leadership to improve employee engagement and retention.

Working closely with the Director of Human Resources, this individual will help implement HR initiatives, improve internal processes, and support a positive, productive workplace culture.

Employee Relations & Manufacturing Floor Engagement

• Maintain a consistent, visible HR presence throughout manufacturing operations and across assigned shifts.
• Build trusted relationships with production employees, team leaders, supervisors, and management.
• Serve as an accessible first point of contact for employee questions, concerns, and workplace issues.
• Support employee relations activities, including initial fact-finding, routine conflict resolution, and timely follow-up.
• Document employee concerns while maintaining confidentiality and escalating sensitive matters appropriately.
• Partner with supervisors to reinforce company policies, improve communication, and address attendance or performance concerns.
• Conduct new-hire check-ins to support employee engagement, satisfaction, and retention.
• Identify workplace trends and recommend improvements to employee morale and communication.
• Assist with employee recognition and engagement initiatives.

HR Operations & Process Improvement

• Review existing HR procedures and identify opportunities to improve efficiency, consistency, and accuracy.
• Support process improvements involving onboarding, employee records, attendance tracking, employee changes, and offboarding.
• Maintain accurate employee information within the Human Resources Information System (HRIS).
• Process employee status changes, position updates, personnel documentation, and policy acknowledgments.
• Manage electronic onboarding workflows and ensure required documentation is completed.
• Conduct periodic employee record audits to maintain accuracy and compliance.
• Support HRIS reporting, system enhancements, testing, and workflow improvements.
• Develop and maintain standardized HR procedures, documentation, and process guidelines.
• Collaborate with HR, Payroll, Operations, and Training teams to implement sustainable improvements.

Recruiting & Employee Onboarding

• Support recruiting efforts for hourly manufacturing and other assigned positions.
• Assist with job postings, resume screening, phone interviews, and interview scheduling.
• Coordinate candidate communication and maintain accurate recruiting records.
• Partner with hiring managers and staffing agencies to support hiring needs.
• Coordinate pre-employment requirements, orientation materials, and onboarding documentation.
• Monitor new-hire progress and follow up to improve employee integration and retention.
• Identify opportunities to streamline recruiting and onboarding processes.

Training, Compliance & HR Administration

• Partner with HR leadership and production teams to coordinate employee training and development initiatives.
• Support new-hire training, employee communication programs, and supervisor and team leader development.
• Assist with training schedules, materials, attendance tracking, and program implementation.
• Maintain employee training records, certifications, completion documentation, and renewal schedules.
• Support future Learning Management System (LMS) implementation and adoption.
• Assist with benefits inquiries, attendance administration, policy acknowledgments, and corrective-action documentation.
• Maintain confidential employee information and ensure compliance with established HR policies.
• Support HR audits, compliance documentation, and employee record management.
• Track assigned HR projects and provide regular progress updates to the Director of Human Resources.

Must-Haves

• 3+ years of hands-on Human Resources experience, including employee relations and direct support of frontline employees.
• Experience handling routine employee relations concerns, workplace issues, and conflict resolution.
• Strong relationship-building skills and ability to establish trust with employees at all organizational levels.
• Experience supporting recruiting, onboarding, HR systems, and employee records management.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.
• Strong active listening, communication, and interpersonal skills.
• Experience maintaining accurate HR documentation and employee information.
• Ability to independently manage multiple priorities and follow through on commitments.
• Strong organizational skills, attention to detail, and problem-solving abilities.
• Ability to work collaboratively with supervisors, managers, and HR leadership.
• Proactive, approachable personality with a strong employee service mindset.
• Comfortable spending significant time on the manufacturing floor, engaging directly with production employees.
• Ability to follow manufacturing safety requirements and wear appropriate PPE.
• Ability to work onsite Monday–Friday, 8: 00 AM–5: 00 PM, with flexibility to support additional manufacturing shifts as needed.

Preferred

• Preferred Manufacturing or industrial HR experience, particularly supporting hourly production employees.
• Experience supporting employees across multiple manufacturing shifts.
• Background improving HR processes through workflow mapping, standard operating procedures (SOPs), root-cause analysis, Lean, or Kaizen.
• Experience implementing or optimizing HRIS, Applicant Tracking Systems (ATS), electronic onboarding, or LMS platforms.
• Experience developing employee engagement, retention, and workplace communication initiatives.
• Familiarity with employee training coordination and supervisor development programs.
• Associate's or bachelor's degree in Human Resources, Business, or a related field.
• SHRM-CP or PHR certification.

Position Details

• Position: Human Resources Specialist
• Industry: Manufacturing
• Reports To: Director of Human Resources
• Schedule: Monday–Friday, 8: 00 AM–5: 00 PM
• Work Arrangement: Onsite
• Shift Flexibility: Additional availability to support manufacturing shifts as needed
• Work Environment: Office and active manufacturing floor
• Primary Focus: Employee Relations, HR Operations, Recruiting, Onboarding, and Process Improvement