Human Resources Generalist

Continuserve; Chicago (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k)

Paid time off

Health insurance

Job summary

Quatrro Business Support Services is seeking an experienced HR Generalist for a hybrid role in Chicago. You will handle talent acquisition, employee relations, and HR development while serving multiple clients. The ideal candidate has a Bachelor's degree and at least 4 years of HR experience, alongside strong communication and problem-solving skills. The position offers a comprehensive benefits package including health insurance and a starting salary range of $65,000 – $80,000 annually.

Qualifications

• 4+ years of progressive HR experience, with success in employee relations.
• Strong knowledge of employment law and workers’ compensation.
• Ability to handle complex workplace issues professionally and confidentially.

Responsibilities

• Lead full-cycle recruitment efforts collaborating with the talent acquisition team.
• Provide guidance on all employee life cycles from onboarding to career development.
• Manage and optimize HR processes including performance management.

Skills

HR principles

Employee relations

Communication skills

Problem-solving

Interpersonal skills

MS Office proficiency

Education

Bachelor’s Degree in Human Resources, Business, or related field

Tools

HRIS systems

Project management tools

Applicant tracking systems

Job description

Quatrro Business Support Services is seeking a hands‑on HR Generalist to join a mission‑driven team in our nonprofit division.

This dynamic role spans the full spectrum of HR functions, from talent acquisition and retention to compensation, benefits, and compliance.

We’re looking for a proactive professional ready to dive into performance management, employee relations, and HR development.

As a key advocate for both client management and employees, you’ll interpret policies, administer programs, and provide creative solutions.

This is a client‑facing role in which you will be required to build and maintain close working relationships with multiple Quatrro clients and serve as the subject matter expert in all things HR.

This hybrid position requires client site visits and on‑site support in the Chicagoland area 3‑4 days/week.

If you’re passionate about delivering comprehensive HR solutions and making a real difference in a fast‑paced, nonprofit environment, we want to hear from you!

Key Responsibilities:

• Partner with senior generalists, managers, and directors to execute client workflows, deliverables, and policies; lead full‑cycle recruitment efforts, collaborating with our talent acquisition team to attract top talent.
• Provide expert guidance on employees’ life cycles, from onboarding to career development and beyond.
• Manage and optimize HR processes, including performance management, leave of absence, and workers’ compensation.
• Serve as a trusted advisor to employees and management on HR policies and best practices.
• Conduct investigations and resolve complex workplace issues with professionalism and confidentiality.

Qualifications:

• Bachelor’s Degree in Human Resources, Business, or a related field.
• 4+ years of progressive HR experience, with demonstrated success in all areas of employee relations (hiring practices, training and onboarding, development, mediation, investigations, benefits enrollment, etc.).
• Strong knowledge of HR principles, employment law, and HRIS systems, including workers’ compensation and risk management.
• Excellent communication and interpersonal skills.
• Advanced problem‑solving and conflict‑resolution abilities.
• Proficiency in MS Office.
• Experience with project management tools and applicant tracking systems.
• Ability to build strong relationships across all levels of the organization, as well as with multiple clients.
• Adaptability to handle the evolving needs of a dynamic workforce.
• Strategic thinking with a focus on continuous improvement.
• Passion for creating an exceptional employee experience.
• Nice to have: SHRM, HRCI, or similar professional HR certification.
• Previous experience with a nonprofit organization and/or knowledge of the health and human services sector.
• Compensation & Benefits – Starting salary range: $65,000 – $80,000 annually, commensurate with experience.

Benefits:

• Comprehensive benefits package including paid time off, paid holidays, 401(k), and health insurance coverage, including medical, dental, vision, and life insurance.

Legal/EEO Statement:

• Quatrro Business Support Services is an Equal Opportunity Employer committed to a culturally diverse workforce.
• We are committed to providing an inclusive environment based on mutual respect for all candidates and team members.
• All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law.