Human Resources Generalist

Mercy Urgent Care & Occupational Medicine; Asheville (NC); On-site; USD 105,000 - 120,000; Full time

Job summary

A healthcare organization in Asheville, NC is looking for a Human Resources Generalist to manage core HR functions like recruitment, onboarding, and employee records. Key responsibilities include supporting full-cycle recruitment, maintaining employee documentation, and ensuring compliance with HR regulations. The ideal candidate should have a Bachelor's degree in HR, two years of experience, and strong communication skills. This full-time role offers a salary range between $105,000 and $120,000.

Qualifications

• Bachelor’s degree in Human Resources or a related field.
• Minimum of two years of human resources experience.
• PHR or SHRM-CP certification preferred.

Responsibilities

• Support the full-cycle recruitment process.
• Evaluate candidates during the interview process.
• Maintain applicant tracking system records.
• Assist with new hire onboarding.
• Administer Family and Medical Leave Act (FMLA).

Skills

Strong communication and interpersonal skills

Knowledge of state and federal employment laws

Understanding of HR policies and best practices

High level of discretion

Strong organizational skills

Ability to analyze information

Proficiency with Microsoft Office

Education

Bachelor’s degree in Human Resources or related field

Minimum of two years of human resources experience

PHR or SHRM-CP certification preferred

Tools

Microsoft Office

HRIS and talent management systems

Job description

Apply for the Human Resources Generalist role at Mercy Urgent Care & Occupational Medicine. Support the People Behind the Care. Our mission to serve the community starts with supporting our employees; as a Human Resources Generalist, you’ll play a key role in managing the employee lifecycle and fostering a positive, compliant, people‑centered workplace culture.

Role Overview

The Human Resources Generalist manages and supports core HR functions including recruitment, onboarding, training, employee records, and leave administration. This role works closely with leadership and staff to ensure HR policies are applied consistently, regulatory requirements are met, and employees are supported throughout their employment journey. It also exercises independent judgment, manages highly confidential information, and contributes to efficient day‑to‑day HR operations.

Key Responsibilities

• Support the full‑cycle recruitment process including job postings, candidate screening, interview coordination, and hiring documentation.
• Proactively assess and anticipate workforce and hiring needs in partnership with leadership, maintaining a robust pipeline of qualified candidates to support timely recruitment.
• Partner with supervisors to assess hiring needs and provide guidance on interview practices.
• Evaluate candidates during the interview process and provide hiring recommendations to department supervisors.
• Maintain applicant tracking system (ATS) records and ensure recruitment documentation is complete and compliant.
• Track and report HR data related to recruitment, onboarding, and leave administration.
• Prepare offer letters and coordinate pre‑employment requirements including background checks and screenings.
• Serve as liaison between supervisors, employees, the organization, and an ambassador for healthy culture.
• Assist with new hire onboarding and conduct new hire orientation sessions.
• Ensure completion of employment documentation and onboarding requirements.
• Coordinate with departments to ensure new employees receive appropriate access, training, and resources.
• Support supervisors with training needs by identifying gaps and assisting with implementation of training solutions.
• Assist in the development, coordination, monitoring, and delivery of HR‑related training programs, including onboarding, compliance, and mandatory training.
• Administer Family and Medical Leave Act (FMLA) and other applicable leave programs in accordance with federal and state regulations.
• Track leave usage, maintain required documentation, and communicate leave status with employees and supervisors.
• Serve as a point of contact for employee questions regarding leave eligibility and processes.
• Assist HR leadership with routine employee relations matters, including documentation, personnel actions, and policy interpretation.
• Support supervisors and employees with HR‑related questions and requests.
• Maintain accurate and confidential employee personnel files, both electronic and paper.
• Process personnel changes including new hires, terminations, status changes, and employee data updates.
• Ensure compliance with record retention requirements and confidentiality standards.
• Process and file HR paperwork in a timely and organized manner.

Education & Experience

• Bachelor’s degree in Human Resources or a related field.
• Minimum of two years of human resources experience (or equivalent combination of education, training, and experience).
• PHR or SHRM‑CP certification preferred.

Knowledge, Skills & Abilities

• Strong communication and interpersonal skills with the ability to build trusted relationships.
• Working knowledge of state and federal employment laws, personnel records, privacy, and HIPAA.
• Understanding of HR policies, procedures, and best practices.
• High level of discretion and ability to manage confidential information.
• Strong organizational skills and attention to detail.
• Ability to analyze information, prepare reports, and improve processes.
• Proficiency with Microsoft Office; ability to learn HRIS and talent management systems.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Human Resources
• Hospitals and Health Care
• Non‑profit Organizations

Asheville, NC $105,000.00‑$120,000.00

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