Human Resources Director

Muskegon Lakeshore Chamber of Commerce; Muskegon (MI); On-site; USD 100,000 - 120,000; Full time

Job summary

The City of Muskegon is seeking an experienced Human Resources Director to coordinate and oversee HR services for the City and its Civil Service Commission. You will lead recruitment, testing and selection, interpret Civil Service Rules, and advise senior leadership on personnel matters.

This role directs daily HR operations, manages budgets and policies, supervises staff and contractors, and serves as Civil Service Director.

Qualifications

• Bachelor’s degree in Personnel Administration, Human Resource Management, Business or Public Administration or related field is required, with at least five years of progressively responsible HR leadership experience.
• Master’s degree in HR, Labor Relations or related field is preferred, or SHRM certification or ability to obtain within one year of hire.

Responsibilities

• Coordinate, implement and manage human resource services for the City of Muskegon and the Civil Service Commission.
• Oversee recruitment, testing and selection procedures used in hiring City employees.
• Interpret Civil Service Commission Rules and Regulations and advise senior leadership on personnel matters.
• Plan, organize and direct daily HR operations, including budgets, policies and procedures.
• Serve as Civil Service Director and supervise assigned staff and contractors.

Skills

HR leadership

Labor relations

Public administration

Personnel administration

Education

Bachelor's degree in Personnel Administration, Human Resource Management, Business or Public Administration or related field

Master’s degree in HR, Labor Relations or related field

SHRM-CP / SHRM-SCP or similar HR certification

Job description

Salary: $99,816.59 - $120,165.38 Annually

Application Deadline: Sep 29, 2026

Government & Education

Description of Work

Under the general administrative direction of the Deputy City Manager, coordinates, implements and manages human resource services for the City of Muskegon and the Civil Service Commission. Oversees recruitment, testing and selection procedures used in hiring City employees; is the primary contact for administering and interpreting the Civil Service Commission Rules and Regulations; serves as the key liaison to address policy, practice and advisement to the senior leadership team and staff on the City’s personnel matters. Plans, organizes and directs the day-to-day activities of the human resource department and is responsible for assigned employees and contractors, systems/needs assessments, budget preparation assistance and policy and procedure creation and implementation. This employee also performs as the Civil Service Director and performs other work-related activities as required.

Required Minimum Entrance Qualifications

Required Experience and Training:

• Bachelor’s degree from an accredited college or university with a major in Personnel Administration, Human Resource Management, Business or Public Administration or a related field; AND
• Have a minimum of five years of progressively responsible HR leadership, supervisory and administrative experience with a strong focus on labor relations.

Additional Education and Training Preferred:

• Master’s degree in HR, Labor Relations or a related field; OR
• SHRM-CP, SHRM-SCP, or similar HR certification or ability to obtain within one year of hire.

Physical Conditions / Work Location

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in an office setting with a controlled climate where they sit and work on a computer, communicate by telephone, email, or in person, move around the office to travel to other departments or travel by vehicle to other locations. The employee must occasionally lift and/or move items of light to moderate weight (less than 35 pounds). The noise level in the work environment is usually quiet.

Additional Information

EVALUATION CONTENT:

• Oral Exam - 100%

The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a City appointed physician before the first day of employment. An offer of employment is contingent upon the results of the medical examination and drug screening test. Applicants for City employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.

APPLICANT REVIEW PROCEDURE

Any applicant is entitled to a review of any determination or action taken by the City regarding the applicant's employment application. Inquiries should be directed to the Muskegon County Human Resources Department.

PURPOSE

The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the City system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for up to one year unless exhausted or extended.

THE CITY OF MUSKEGON IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER