Director of HR Operations & Shared Services

Leoforce; Town of Jackson (WI); On-site; USD 180,000 - 195,000; Full time

Job summary

Leoforce in Jackson, WI is seeking a Director of HR Operations & Shared Services to lead benefits, payroll, HRIS, talent acquisition, and employee services across multiple locations. This strategic role oversees five direct reports and partners with executive leadership to shape HR service delivery in a manufacturing environment.

The ideal candidate has 10+ years HR experience including benefits and HRIS, strong leadership, vendor management, and Paylocity experience.

Qualifications

• 10+ years of HR experience with at least 5 years in corporate benefits and HRIS.
• Experience leading an HR services function and building teams.
• Experience implementing or upgrading HRIS, with Paylocity preferred.
• Experience supporting employees across multiple locations and states; travel occasionally.
• SHRM or HRCI certification is a plus.

Responsibilities

• Lead corporate HR operations across benefits, payroll, HRIS, talent acquisition, and employee services.
• Establish HR priorities, service standards, and consistent processes across multiple locations.
• Oversee benefits administration, open enrollment, employee education, and leave administration.
• Manage broker and vendor relationships, including RFPs, negotiations, service performance, and renewal support.
• Optimize HR systems, preferably Paylocity, to improve automation, reporting, data accuracy, and employee self-service.
• Oversee accurate, timely multi-state payroll and support compliance across HR programs.
• Guide salaried recruiting, workforce planning, onboarding, and recruiting vendor partnerships.
• Develop the team, manage budgets, oversee performance and merit cycles, and support HR integration during acquisitions.

Skills

Benefits administration

HRIS

Payroll

Vendor management

Leadership

Communication

Project management

Microsoft 365

Analytical skills

Education

Bachelor’s degree in Human Resources or related field

Tools

Paylocity

HRIS platforms

Job description

Director of HR Operations & Shared Services

6940494

Location: Jackson,WI, US

Date Posted: 10-05-2026

Experience: Director

Salary: $180,000 - $195,000 per year

Job Details

We are seeking a Director of HR Operations & Shared Services with strong benefits administration experience and a track record of leading centralized HR services in a manufacturing environment. This role combines strategic leadership with hands-on execution and oversees five direct reports.

What you’ll do:

• Lead corporate HR operations across benefits, payroll, HRIS, talent acquisition, and employee services.
• Establish HR priorities, service standards, and consistent processes across multiple locations.
• Oversee benefits administration, open enrollment, employee education, and leave administration.
• Manage broker and vendor relationships, including RFPs, negotiations, service performance, and renewal support.
• Optimize HR systems, preferably Paylocity, to improve automation, reporting, data accuracy, and employee self-service.
• Oversee accurate, timely multi-state payroll and support compliance across HR programs.
• Guide salaried recruiting, workforce planning, onboarding, and recruiting vendor partnerships.
• Develop the team, manage budgets, oversee performance and merit cycles, and support HR integration during acquisitions.

What you’ll bring:

• Bachelor’s degree in Human Resources, Business, or a related field.
• At least 10 years of HR experience, including five years focused on corporate benefits and HRIS.
• Experience leading an HR services function and developing teams.
• Strong benefits administration expertise, including broker management, vendor selection, RFPs, and negotiation.
• Experience implementing or improving HRIS platforms; Paylocity strongly preferred.
• Experience supporting employees across multiple locations and states, ideally within a large or complex manufacturing organization.
• Strong communication, project management, analytical, and Microsoft 365 skills.
• Self-funded health plans, California HR requirements, acquisition integration, and SHRM or HRCI certification.
• Occasional travel to company locations is required.

A bit about us:

We are an established, growing manufacturing organization seeking an experienced HR leader to strengthen our people programs and lead corporate HR operations. This is an opportunity to partner with executive leadership, develop a talented team, and improve the systems and services that support employees across multiple locations.

Why join us?

• Competitive compensation plus strong bonus opportunity
• Leadership impact: Report directly to the CHRO and help shape HR strategy.
• Meaningful ownership: Lead HR services, benefits, payroll, HRIS, and talent acquisition.
• Opportunity to build: Improve processes, modernize systems, and support business growth.
• Team leadership: Develop an established team and collaborate with leaders across the organization.