Human Resources Director

Chateau at Bothell Landing; Bothell (WA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k)/Roth IRA with company match

Paid holidays, vacation, sick time

Tuition assistance and license Reimb.

Wellness programs and employee perks

Discounted meals while on shift

Company-paid life insurance

Job summary

Chateau at Bothell Landing in Bothell, WA seeks an experienced Human Resources Director to lead community HR operations, partner with executive leadership, and foster an accountable, supportive workplace.

You will coach managers through employee relations, performance management, recruitment onboarding, compliance, and training while building strong cross-department relationships. This hands-on role requires a PHR or SHRM-CP and 5+ years HR experience.

Qualifications

• 5+ years of progressive HR experience.
• PHR or SHRM-CP certification required.
• Strong knowledge of Washington employment practices and federal employment requirements.
• Experience in senior living, healthcare, hospitality, or service-focused environment preferred.
• Experience using HRISPaycom is preferred and beneficial.

Responsibilities

• Coach and advise leaders through employee relations, performance management, attendance, corrective action, and staffing decisions.
• Lead employee relations by investigating concerns and recommending next steps with HR leadership.
• Support recruitment and onboarding with hiring managers to attract candidates and ensure a smooth onboarding.
• Oversee compliance, manage employee records, background screening, and documentation.
• Develop managers through HR training and policy reinforcement across the organization.
• Guide performance management with timely reviews, feedback, and employee development plans.
• Lead community HR support including coaching and development of the HR Coordinator.
• Coordinate across HR functions with Payroll and Benefits for changes and questions.
• Use Paycom and data trends to improve retention, engagement, and processes.
• Build a positive employee experience with recognition, communication, and engagement.

Skills

Coaching leaders

Employee relations

Investigations

HRIS

Communication

Confidentiality

Education

Bachelor’s degree in HR/Business Administration or related field

PHR or SHRM-CP certification

Tools

Paycom

Job description

Human Resources DirectorChateau at Bothell Landing, Bothell, WAJob Type: Full-timeLocation: Bothell, WaSalary: $110,000–$130,000 annually, depending on experience and qualifications, plus monthly bonusesLead with purpose. Support our people. Strengthen our community.At Chateau at Bothell Landing, caring for our residents starts with supporting the people who serve them. We are seeking an experienced Human Resources Director who brings sound judgment, approachable leadership, and the confidence to guide managers through both everyday responsibilities and challenging employee situations.As a member of the community leadership team, you will partner closely with the Executive Director and VP of Human Resources to lead community HR operations, strengthen manager capabilities, and create a positive, accountable workplace. This is a hands-on opportunity for an HR professional who enjoys building relationships, solving problems, and helping leaders grow.What You’ll DoCoach and advise leaders. Guide department heads through employee relations, performance management, attendance, corrective action, and staffing decisions, helping them confidently manage their teams.Lead employee relations. Serve as a trusted resource for employees, respond to concerns, conduct thorough and impartial investigations, and recommend appropriate next steps in partnership with the VP of Human Resources.Support recruitment and onboarding. Partner with hiring managers to attract qualified candidates and provide a welcoming, organized onboarding experience.Strengthen compliance. Oversee employee records, background screening, credential tracking, and required employment documentation. Partner with department heads to address gaps and maintain accountability.Develop managers. Facilitate HR training and reinforce consistent use of Chateau’s policies, procedures, and systems.Guide performance management. Help managers provide meaningful feedback, complete timely reviews, document concerns, and support employee development.Lead community HR support. Provide direction, coaching, and development to the HR Coordinator while ensuring responsive service and accurate work.Coordinate across HR functions. Partner with Payroll and Benefits on employee changes, leave administration, timekeeping concerns, and benefits questions.Use systems and data effectively. Maintain accurate information in Paycom, monitor HR trends, and recommend improvements to retention, engagement, and everyday processes.Build a positive employee experience. Support recognition, communication, and engagement efforts that help employees feel valued and connected to Chateau.What We’re Looking ForFive or more years of progressive HR experience, including experience independently advising managers and handling complex employee relations matters.Current HR certification required: (PHR, SHRM-CP).Strong working knowledge of Washington employment practices and federal employment requirements.Experience in senior living, healthcare, hospitality, or another service-focused environment preferred.Demonstrated ability to coach leaders, navigate difficult conversations, and follow through on expectations with professionalism and compassion.Strong investigative, organizational, and documentation skills, with careful attention to confidentiality and detail.Experience using HR information systems; Paycom experience preferred.Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or an equivalent combination of education and relevant experience.Compensation & BenefitsAnnual salary of $110,000–$130,000, depending on experience and qualifications, plus monthly bonuses.Medical, dental, and vision coverage.401(k)/Roth IRA with company match.Paid holidays, vacation, and sick time.Company-paid life insurance for full-time employees.Tuition assistance and license reimbursement.Wellness programs and employee perks.Discounted meals while on shift.Why Join Chateau at Bothell Landing?You’ll have the opportunity to make a meaningful impact on our workplace while partnering with community leaders and our HR team. We value an HR leader who is approachable, thoughtful, and willing to address challenges directly, someone who cares about our employees and helps managers become stronger leaders.Apply today and help us make Chateau a great place to live and work.Chateau Retirement Communities is an equal opportunity employer.