Human Resources Coordinator - Internal Support

DecisionHR, Inc; Saint Petersburg (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

DecisionHR, Inc is seeking an HR Coordinator to provide essential administrative support across onboarding, offboarding, HRIS data entry, and benefits enrollment. This role supports internal staff and reports to the HR Specialist and HR Generalist, serving as the welcoming first point of contact for employee questions.

You will manage new hire documentation, maintain Paycom records, assist with benefit elections, and help ensure HIPAA and privacy compliance.

Qualifications

• 1–2 years in HR or administrative support.
• Strong organizational and attention to detail.
• Professional, approachable communication across levels.
• Experience handling confidential information (PHI/PII).
• Paycom or HRIS experience is a plus.

Responsibilities

• Provide HR administrative support across onboarding and offboarding.
• Enter and maintain employee records in Paycom; run standard HR reports.
• Assist with benefits enrollment, time-off tracking, and leave administration.
• Support compliance workflows and maintain audit-ready HR files.
• Escalate sensitive issues to HR Specialist/HR Generalist as needed.

Skills

Organizational skills

Communication

Discretion

Education

Associate's or Bachelor's degree in HR or related field

Tools

Paycom HRIS

Microsoft Office Suite

Job description

COMPANY VALUE STATEMENTSChoose Your AttitudeMake Someone's DayBe PresentHave FunPOSITION SUMMARYThe HR Coordinator is the entry point into DecisionHR's internal HR function, providing administrative and operational support across onboarding, offboarding, HRIS data entry, benefits enrollment assistance, and day-to-day employee services. This role supports DecisionHR's internal employee population exclusively and is not a client-facing position.The HR Coordinator works under the direction of the HR Specialist and HR Generalist, handling the foundational administrative layer of the HR function - maintaining records, processing documentation, supporting compliance workflows, and ensuring every internal employee interaction with HR is accurate, organized, and welcoming. This is an excellent starting point for someone building an HR career in a dynamic PEO environment, with a clear growth path to HR Specialist and beyond.ESSENTIAL FUNCTIONSHR Administrative Support & Employee ServicesServe as a first point of contact for day-to-day internal employee HR questions; provide accurate, timely, and professional responses to inquiries about HR policies, benefits, onboarding, payroll processes, and general HR procedures.Maintain the HR shared inbox and calendar; organize incoming requests, route items to the appropriate HR team member, and ensure timely follow-up on all open items.Draft and distribute routine HR communications including new hire announcements, policy reminders, and general employee updates as directed by the HR Specialist or HR Generalist.Provide general administrative support to the HR team; assist with special projects, HR initiatives, and department priorities as directed.Onboarding & Offboarding SupportSupport new hire onboarding logistics: assist with preparing new hire paperwork, coordinating Day One schedules, and partnering with IT and department managers to ensure equipment and access are ready before each start date.Assist with facilitating new hire orientation: help present HR materials, collect completed documentation, and ensure a welcoming and organized first-day experience.Process I-9 verification and E-Verify for new hires accurately and within required timeframes; maintain compliance documentation.Assist with employee separations: support offboarding workflows, collect equipment coordination, and ensure offboarding documentation is complete; escalate all involuntary separations and separations involving sensitive circumstances to the HR Specialist or HR Generalist before taking action.Maintain and monitor onboarding and offboarding checklists in Paycom; follow up with employees, managers, and vendors to ensure all required steps are completed on time.HRIS Data Entry & Record MaintenanceEnter and maintain employee records in Paycom accurately and in a timely manner; process new hires, terminations, job changes, and other basic employee record updates as directed.Assist with routine HRIS data audits to identify and correct discrepancies; flag data quality issues to the HR Specialist or HR Generalist.Pull standard HR reports from Paycom as requested; compile and organize data for review by the HR Specialist or HR Generalist.Benefits & Leave Administration SupportAssist with processing new hire benefit enrollments and open enrollment elections; verify that elections are entered accurately in Paycom and carrier systems.Respond to routine employee benefits questions; escalate complex, disputed, or sensitive situations to the HR Specialist or HR Generalist.Support open enrollment logistics including employee communications, enrollment reminders, and deadline tracking.Assist the HR Specialist with leave of absence case initiation and tracking; communicate timelines and documentation requirements to employees and managers as directed. All leave eligibility determinations and approvals remain with the HR Specialist, HR Generalist, or third-party administrator.Handle all benefits-related data - including PHI and PII accessed through carrier portals and billing systems - in strict compliance with HIPAA Privacy and Security standards and DecisionHR's data confidentiality policies.Compliance & DocumentationMaintain organized, complete, and audit-ready HR files and documentation for internal employee records.Ensure all HR activities and documentation comply with applicable federal and state employment laws, DecisionHR policies, and internal HR standards.Escalate the following to the HR Specialist or HR Generalist immediately and without independent resolution: any complaint or allegation involving harassment, discrimination, or hostile work environment; any leave of absence or ADA accommodation request; any performance or conduct matter that may lead to termination; and any situation where an employee has retained or threatened legal action. When in doubt, escalate.Follow company policies and procedures required to comply with applicable data privacy and confidentiality requirements, including but not limited to SOC controls and HIPAA Privacy and Security regulations.Other duties and responsibilities as assigned.REQUIRED EDUCATION AND EXPERIENCEHigh school diploma or GED required; Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.1-2 years of experience in an HR, administrative, or office support role.Strong organizational skills and attention to detail; ability to manage multiple tasks and maintain accuracy across documentation and systems.Professional and approachable communication style; comfortable interacting with employees at all levels in person, by phone, and in writing.Demonstrated ability to handle confidential information - including PHI, PII, and sensitive employment matters - with discretion and professionalism.Proficiency in Microsoft Office Suite including Excel, Word, Outlook, and Teams.PREFERRED EDUCATION AND EXPERIENCEAssociate's or Bachelor's degree in Human Resources, Business, or a related field.Experience with HRIS systems; Paycom experience a plus.Familiarity with I-9/E-Verify administration, benefits enrollment processes, or HR onboarding workflows.Experience in a PEO, HR outsourcing, or professional services environment.Interest in pursuing aPHR or SHRM-CP certification.