HR Admin Support

Paycom - ATS; San Juan (PR); On-site; USD 42,000 - 56,000; Full time

Job summary

Paycom - ATS is seeking a detail-oriented HR Administrative Support professional to join our Human Resources team in a multi-state environment. You will assist with audits, reporting, and HR processes while handling confidential employee information and responding to agency correspondence.

You will support day-to-day HR administration, maintain HRIS records (Paycom), and collaborate with payroll and HR leadership to resolve agency-related issues.

Qualifications

• Attention to detail with ability to handle confidential information.
• Experience in HR administration and multi-state compliance preferred.
• Strong written and verbal communication skills.

Responsibilities

• Assist with HR audits, reporting, and processes.
• Respond to routine HR inquiries or escalate as appropriate.
• Support special HR projects as assigned.
• Pull and organize employee files for legal or audit requests.
• Manage state & agency correspondence and compliance.
• Process and administer wage garnishments in compliance with regulations.
• Process employment verification requests and maintain HRIS records.

Skills

Attention to detail

Confidentiality

Multi-state compliance

Communication

HR compliance

Tools

Paycom

Excel

Microsoft Office

Job description

About the RoleSeeking a detail-oriented HR Administrative Support professional to join our Human Resources team. This role plays a critical part in ensuring compliance with core HR administrative functions, state and federal agency reporting, and payroll-related obligations. The ideal candidate is organized, dependable, and comfortable handling confidential employee information in a multi-state environment.You will support day-to-day HR administration by managing reports, responding to agency correspondence, maintaining records, and keeping HR communications organized.Key ResponsibilitiesHR Administrative SupportAssist with HR audits, reporting, and processesRespond to routine HR inquiries or escalate as appropriateSupport special HR projects as assignedPull and organize employee files for legal or audit requestsState & Agency Correspondence & Compliance SupportManage reporting and correspondence with state and government agencies, including but not limited to:Unemployment insurance claims and inquiriesState disability and paid leave claimsNew hire reporting requirementsEmployment and wage verification requests from authorized agenciesTrack agency deadlines and maintain documentation to support compliance and auditsCoordinate with payroll and HR leadership to resolve agency-related issues or discrepanciesPayroll & Compliance SupportProcess and administer wage garnishments, including child support orders, tax levies, and creditor garnishments, in compliance with federal and state regulationsMonitor garnishment notices, calculate withholdings, and ensure timely remittance and responsesEmployee Records & VerificationsProcess employment verification requests (income, job title, employment dates) in accordance with company policy and privacy lawsMaintain accurate and up-to-date employee records within the HRIS (Paycom)Ensure proper documentation, retention, and audit readinessPrevious experience in HRIS, HR administration, or data management. Ticketer experience preferred.Strong attention to detail and ability to manage multiple tickets efficiently.Comfortable handling confidential and sensitive employee information.Excellent written and verbal communication skills.Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).