Human Resources Coordinator

National Association of State Workforce Agencies; United States; Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Retirement contributions

Educational assistance

Job summary

NASWA is seeking a Human Resources Coordinator to provide operational and administrative support across the employee lifecycle, with a focus on recruiting coordination for a remote workforce. The role emphasizes maintaining accurate records, benefits administration, and ensuring compliance with applicable laws.

The ideal candidate will excel in detail-oriented, service-driven work, managing multiple requisitions and deadlines while collaborating with supervisors and staff across NASWA.

Qualifications

• Bachelor’s degree or at least 2 years of related work experience.
• Experience coordinating recruitment and applicant tracking.
• Experience with onboarding and offboarding processes.
• Familiarity with benefits and leave administration.
• Ability to handle confidential information with HIPAA sensitivity.
• Excellent verbal and written communication.
• Strong organization and time-management skills.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).

Responsibilities

• Coordinate recruiting efforts: scheduling interviews, applicant communication.
• Assist with onboarding and HRIS data entry, documentation, orientation, and buddy program.
• Assist with employee offboarding, documentation, and exits.
• Assist benefits administration and annual enrollment activities.
• Maintain HRIS data accuracy and perform data reviews.
• Coordinate employee engagement activities and virtual events.
• Support compliance with employment laws; track deadlines and review policies.
• Assist with performance review processes for staff and supervisors.
• Respond to inquiries from applicants and staff; escalate complex matters to HR Manager.
• Help review monthly insurance invoices and related tasks.
• Possibly develop and present training programs for staff.
• Perform other duties as assigned.

Skills

Recruiting coordination

HRIS proficiency

HIPAA compliance

Communication skills

Microsoft Office

Time management

Remote teamwork

Education

Bachelor’s degree

HR-related degree preferred

Tools

ADP Workforce Now

Employee Navigator

Job description

The National Association of State Workforce Agencies (NASWA) is the national organization representing all 50 state workforce agencies, D.C., and U.S. territories. These agencies deliver training, employment, career, and business services, in addition to administering unemployment insurance (UI), veteran reemployment, and labor market information programs. NASWA provides policy expertise, shares promising state practices, and promotes state innovation and leadership in workforce development.

Position Overview

The Human Resources Coordinator provides operational and administrative support across the employee lifecycle, with an immediate emphasis on recruiting coordination. This role manages recurring HR processes, maintains accurate records and systems, supports benefits and leave administration, and helps create meaningful employee experiences for a remote workforce. The ideal candidate is energized by detail-driven work, passionate about supporting employees across the organization and brings a positive, service-oriented approach to the workplace.

Roles and Responsibilities

• Assists with the coordination of recruiting efforts including scheduling interviews, communicating with applicants, checking references, and providing candidates and hiring managers with clear, timely communication.
• Supports new hire onboarding, including HRIS and benefits-system data entry, handling documentation, scheduling and holding orientation, new hire communications, and coordination of the new hire buddy process.
• Assists with employee offboarding by coordinating documentation, system updates, exit interviews, and related administrative steps.
• Assists with benefits administration, including annual open enrollment activities and maintaining benefits data.
• Processes routine HRIS updates, occasionally conducting data reviews to identify missing, inconsistent, or outdated information.
• Helps coordinate employee engagement activities, including virtual events and recognition initiatives.
• Supports NASWA compliance with federal, state, and local employment laws and regulations; tracking compliance deadlines and reviewing policies and practices.
• Assists with operational tasks for the annual performance review process for NASWA staff and supervisors.
• Responds to day-to-day employment-related inquiries from applicants, staff, and supervisors, referring complex and/or sensitive matters to the HR Manager.
• Assists HR Manager in reviewing monthly insurance invoices.
• May help develop and/or present training and/or informational programs to staff.
• Performs other duties and tasks as assigned.
• Strong attention to detail and commitment to accuracy in high-volume, deadline-driven work.
• Comfort with routine, repetitive, and process-oriented tasks, with the ability to sustain consistent quality and follow-through.
• Ability to handle confidential and sensitive information, most importantly HIPAA and employee relations matters.
• Excellent organization, prioritization, and time-management skills, including the ability to manage multiple open requisitions and recurring deadlines.
• Entrepreneurial and resourceful approach to work, with the ability to independently identify problems, research options, and move routine matters forward.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Ability to be productive working remotely. Experience working on a virtual team preferred.
• Positive, service-oriented approach with an interest in creating engaging experiences for staff.
• Ability to develop collaborative relationships with supervisors and staff members.
• Excellent verbal and written communication skills.
• Ability to act with integrity and professionalism.
• Ability to work during core business hours with some overlap for time zones, when necessary.
• At least 2 years proven work experience in an HR role for an organization with at least 100 employees; nonprofit experience is a plus.
• Demonstrated experience coordinating recruitment and applicant tracking.
• Experience maintaining confidential records, entering and auditing data, and managing recurring administrative processes with a high degree of accuracy.
• Experience supporting employee onboarding and offboarding processes.
• Hands-on experience with Human Resources Information and Benefits Systems (HRIS); ADP’s Workforce Now and Employee Navigator are a plus.
• Familiarity with benefits and leave administration.
• Excellent verbal and written communication skills.
• Strong working knowledge of Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.

Education:

• Required: Bachelor’s degree or at minimum 2 years related work experience.
• Preferred: Bachelor’s degree in Human Resources, Psychology, Business Administration with an emphasis on Human Resources, or other related fields is a plus.

Location: Remote: U.S.-based

Report to: Manager, Human Resources

Salary Range:$60,000-$75,000, commensurate with skills and experience.

Benefits: NASWA offers a comprehensive benefits package, including medical, dental, and vision coverage; employer retirement contributions; educational assistance; paid annual and sick leave; and additional benefits designed to support your health, financial well-being, and work-life balance.

Travel:Occasional travel (1-3 trips per year) for 2-3 days each will be required.

Employment Opportunity Statement

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

NASWA is an equal opportunity employer. NASWA does not unlawfully discriminate on the basis of race, color, religion, national origin, sex, age, marital status, military status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation or any other characteristic protected by federal or District of Columbia law. Our non-discrimination policy applies to all facets of employment, including recruiting, hiring, employment, promotion, demotion, dismissal, compensation, and training opportunities.