Human Resources Coordinator

TOWN HOUSE SPECIALTY CLEANING CO; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Town House Specialty Cleaning Co. in NYC is seeking an organized HR Administrative Coordinator to support employees, HR administration, and daily office operations.

The role handles front desk duties, onboarding, records management, scheduling, and routine HR transactions. You will be the first point of contact for applicants, employees, visitors, and vendors, coordinating interviews, updating HR systems, assisting with payroll questions, and ensuring confidential records are maintained.

Qualifications

• Two+ years of administrative/HR support experience; hourly workforce experience preferred.
• Comfort using HR systems, email, calendars, and electronic recordkeeping tools.
• Bilingual English and Spanish communication skills required.

Responsibilities

• Manage day-to-day front desk coverage, greet applicants, employees, visitors, and vendors; direct to the appropriate person or department.
• Answer and route incoming phone calls and general emails professionally and promptly; take accurate messages and follow up as needed.
• Sort and distribute incoming mail; prepare outgoing mail and maintain related logs.
• Schedule interviews, employee meetings, orientations, and other HR or office-related meetings.
• Support recruitment administration with job postings, prescreening, interview scheduling, candidate records, and applicant tracking updates.
• Coordinate new-hire onboarding paperwork and orientation logistics; update employee information in HR systems.

Skills

Bilingual English/Spanish

HR systems

Time management

Communication

Tools

Microsoft Office

Job description

Company OverviewTown House Specialty Cleaning Co. has provided janitorial and specialty cleaning services in NYC since 1969, serving offices, residential buildings, hotels, and healthcare facilities. We are seeking an organized HR Administrative Coordinator to support employees, HR administration, and daily office operations.Position SummaryThe HR Administrative Coordinator is primarily an administrative support role with responsibility for front desk and office coordination, employee assistance, onboarding support, records management, scheduling, and routine HR transactions. The position serves as a first point of contact for applicants, employees, visitors, and callers; handles routine questions and administrative requests; and refers more complex HR, payroll, benefits, leave, or employee-relations matters to the appropriate team member. The role works closely with HR, Payroll, Operations, supervisors, and office staff to keep processes organized, accurate, timely, and confidential.Key ResponsibilitiesManage day-to-day front desk coverage, greet applicants, employees, visitors, and vendors, and direct them to the appropriate person or department.Answer and route incoming phone calls and general emails professionally and promptly; take accurate messages and follow up as needed.Sort and distribute incoming mail, deliveries, and courier items; prepare outgoing mail and maintain related logs when required.Schedule interviews, employee meetings, appointments, orientations, and other HR or office-related meetings.Support recruitment administration by assisting with job postings, applicant prescreening, interview scheduling, candidate records, and applicant tracking updates.Coordinate new-hire onboarding paperwork and orientation logistics; enter and update employee information in HR systems and internal tracking tools.Review employment eligibility documentation and provide administrative support for I-9 compliance and employee record maintenance.Assist employees with routine payroll, timekeeping, time-off, benefits, policy, and system questions; research basic discrepancies and route complex matters to HR or Payroll.Support administrative processing for leave of absence, unemployment, employment verifications, employee separations, and collection of company property.Coordinate required training assignments, employee meetings, and follow-up documentation.Maintain confidential, organized, and audit-ready personnel and HR files, including electronic records and routine logs.Assist with uniform distribution and inventory, office supply ordering, and maintenance of the reception, kitchen, and common office areas.Maintain appropriate records of office supplies and routine office expenses and help keep purchases within established budgets.Partner with HR, Payroll, Operations, supervisors, and office staff to follow up on administrative items and ensure requests are completed timely.Assist with HR and office projects, reports, document preparation, data entry, filing, scanning, and other administrative tasks as assigned.Review routine administrative processes and recommend practical improvements to organization, tracking, and workflow.At least two years of administrative, HR support, payroll support, front desk, or office coordination experience; experience supporting an hourly workforce is preferred.General familiarity with onboarding, employee records, timekeeping, and common HR administrative processes is preferred.Comfort using HR systems, Microsoft Office, email, calendars, and electronic recordkeeping tools.Strong organization, attention to detail, customer service, communication, and follow-through.Ability to manage multiple administrative priorities and interact professionally with employees, applicants, visitors, supervisors, and vendors.Ability to handle confidential and sensitive information with discretion and sound judgment.Bilingual English and Spanish communication skills are required.Role ScopeThis position is designed as an administrative HR support role. It is not expected to independently make high-level HR, payroll, benefits, leave, compliance, disciplinary, or employee-relations decisions. Matters requiring interpretation, approval, investigation, or management-level judgment should be escalated to the Human Resources Director or appropriate department leader.Equal Employment OpportunityWe are an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to any status protected by applicable law.This description summarizes the primary responsibilities of the position. Duties may be adjusted as business needs evolve.