Human Resources Coordinator

Paycom - ATS; San Antonio (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Paycom - ATS in San Antonio, TX seeks an HR Coordinator to provide administrative and operational HR support across the employee lifecycle, including recruiting coordination, onboarding, records maintenance, and compliance. The role serves a 24/7/365 organization and supports multiple shifts with confidentiality and strong communication.

Requirements include a High School diploma or GED and 2+ years of HR experience; preferred is an Associates degree and SHRM-CP or aPHR certification.

Qualifications

• High School Diploma or GED required.
• 2+ years HR experience, or equivalent.
• Experience handling employee relations investigations and corrective actions.
• Experience supporting a 24/7/multi-shift or residential workforce preferred.
• Bilingual skills (Spanish or other languages) a plus.

Responsibilities

• Maintain employee records in HRIS and HR documentation.
• Coordinate recruitment process, schedule interviews and maintain records.
• Assist with onboarding, orientation, and new-hire paperwork.
• Support benefits enrollment and payroll-related tasks.
• Prepare and coordinate HR reporting and compliance activities.
• Assist with stay interviews, surveys, and employee feedback initiatives.

Skills

HR coordination

Recruiting coordination

Onboarding

Employee relations

Confidentiality

Education

High School Diploma or GED

Associates degree in HR or related field

SHRM-CP or aPHR Certification

Tools

HRIS systems

ATS

Microsoft Office Suite

Job description

POSITION SUMMARYThe HR Coordinator provides administrative and operational support to the HR team within a 24/7/365 mission-driven organization. This role supports managers and employees across various shifts with day-to-day HR needs throughout the employee lifecycle, including recruiting coordination, onboarding, employee records, leave and license tracking, training coordination, HR reporting, and compliance activities. The HR Coordinator maintains accurate and confidential employee information, follows established policies and procedures, and works closely with the HR team to ensure timely completion of HR processes and employee requests. This individual demonstrates a commitment to serving a diverse workforce and supporting the organization’s second-chance employment philosophy and mission.ESSENTIAL DUTIES AND RESPONSIBILITIESHR Administration & Employee RecordsMaintain employee files and HR documentation.Process routine employee status changes and forms.Enter and update employee information in the HRIS.Ensure documentation is complete and organized.Respond to routine employee questions or direct questions to the appropriate HR resource.Recruiting & Hiring CoordinationPost approved job openings using established templates and procedures.Schedule interviews and communicate with candidates.Maintain applicant and recruiting records.Assist with background checks and pre-employment requirements.Coordinate recruiting events and job fairs.Provide administrative support during the hiring process.New Hire & Onboarding SupportCoordinate new-hire paperwork and onboarding requirements.Schedule and assist with new-hire orientation.Prepare onboarding materials and resources.Track completion of required onboarding activities.Assist with employee badges, system access, and other routine onboarding tasks, as applicable.Benefits & Payroll SupportProvide employees with routine benefits information using established resources.Assist with benefits enrollment documentation and related administrative tasks.Submit routine payroll or timekeeping information to the appropriate HR/payroll resource.Assist with resolving routine documentation or information discrepancies.Training & Development CoordinationSchedule training sessions and communicate training information to employees and managers.Prepare training materials and attendance records.Track required training completion.Maintain training records in accordance with established procedures.Employee Engagement & HR ProgramsCoordinate and support employee recognition and engagement activities.Support and support employee events and HR initiatives.Prepare and distribute Haven Happening emails and other HR communicationsCreate and post HR updates and information on company-wide TV displaysAssist with stay interviews, surveys, or other established employee-feedback activities.Compile and organize employee feedback for review by HR leadership.HR Reporting & Compliance SupportTrack and maintain records of employee licenses, certifications, driver’s licenses, and other required credentialsPrepare routine HR reports and spreadsheets.Gather information for HR metrics and audits.Maintain required HR documentation.Monitor completion of assigned compliance-related activities.Escalate questions or potential concerns to the appropriate HR team member.Separation & Offboarding SupportCoordinate routine offboarding activities and documentation.Update HRIS records following established procedures.Schedule exit interviews and maintain related documentation.Track completion of offboarding checklists.Other DutiesMaintain confidentiality of employee and HR information.Follow established HR policies, procedures, and processes.Maintain flexibility to support routine HR needs that arise outside of standard hours in support of the organization's 24/7/365 operations.Perform other duties as assigned.Education & ExperienceRequired:High School Diploma or GEDMinimum 2 years of HR experience , or equivalent HR experienceDemonstrated experience managing employee relations matters including investigations and corrective action processesExperience working in or supporting a 24/7, multi-shift, or residential workforce preferredPreferred:Associates degree in Human Resources, Business Administration, or a related fieldSHRM-CP or aPHR certificationExperience in a nonprofit, social services, residential care, or mission-driven organizationBilingual skills (Spanish or other languages spoken by the populations served)Experience with second-chance, reentry, or inclusive hiring practicesKnowledge/Skills/AbilitiesBasic knowledge of federal, state, and local employment laws and regulations, with a willingness to learn and apply HR policies and procedures.Strong interpersonal and communication skills with the ability to work effectively with employees across all roles, shifts, and backgrounds.Strong organizational skills with the ability to manage multiple HR tasks, deadlines, and employee requests in a timely manner.Ability to exercise good judgment, identify issues, and seek guidance when handling sensitive employee matters.Proficiency with HRIS systems and Microsoft Office Suite; experience with an ATS is a plus.Ability to maintain strict confidentiality when handling sensitive employee and company information.Commitment to supporting an inclusive workplace, second-chance employment, and the organization’s mission.MANAGERIAL RESPONSIBILITIES.No formal direct supervisory responsibilitiesWORK ENVIRONMENT & PHYSICAL DEMANDSStandard office environment with regular interaction with program staff and supervisors across multiple departments and shiftsMust maintain availability to support urgent HR needs that arise outside of standard hours given the organization's 24/7/365 operationsOccasional travelProlonged periods of sitting and computer useOccasional lifting of materials up to 15 pounds