Human Resources Coordinator

VIVA; Moline (IL); Hybrid; USD 42,000 - 60,000; Full time

Job summary

VIVA USA Inc. is seeking a Human Resources Coordinator to deliver high-quality HR support across talent acquisition, employee records, and organizational management.

Hybrid work arrangement: four days in the office and one day remote, with remote day flexibility. The role emphasizes confidentiality, process improvement, and strong communication within a collaborative HR team.

Training is provided during the initial 2–3 months to ensure smooth onboarding.

Qualifications

• Strong attention to detail and accuracy in HR tasks.
• Ability to multitask across HR processes and priorities.
• Excellent written and verbal communication.
• Experience with HR systems and data confidentiality.
• Proven problem-solving and process improvement mindset.
• Experience collaborating in a team environment.

Responsibilities

• Deliver timely, professional customer service to internal customers.
• Administer HR processes including talent acquisition, transfers, and employee records.
• Maintain strict confidentiality of information.
• Support continuous improvement and process enhancements.
• Ensure service level agreements are met or exceeded.
• Collaborate with Employee Experience Specialists on improvements.

Skills

Attention to detail

Multi-tasking

Analytical skills

Organizational skills

Communication skills

Change management

Team collaboration

Problem-solving

Education

Bachelor's degree in Human Resources, Business, or related field

Tools

SuccessFactors

Job description

4 days in office 1 day remote. Day remote is flexible.

Human Resources Coordinator

Your Responsibilities:

• Deliver exceptional customer service to customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner
• Administer HR processes such as tactical processes related to the talent acquisition process, internal transfer activities, company organizational management, employee record maintenance, and class administration
• Maintain a high degree of confidentiality
• Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees
• Ensure Service Level Agreements are met or exceeded
• Collaborate with Employee Experience Specialists within the HROC on process improvements and escalation resolution

What Skills You Need (Required skills/experiences):

• Exceptional attention to detail
• Proven ability to multi-task, manage concurrent tasks, and change priorities
• Strong analytical and organizational skills, excellent problem-solving capabilities
• Experience collaborating in a team environment
• Exceptional written, oral, and interpersonal communication skills
• Demonstrated ability to promote and implement changes in support of major processes

What Makes You Stand Out (Desired skills/experiences):

• Experience in HR processes or HR operations role
• Excellent customer service skills
• Experience working within Success Factor system modules (i.e., Learning Administration, Employee Profile, Recruiting, Onboarding, etc.)
• Proficiency with Microsoft Excel Education
• Bachelor’s Degree in Human Resources, Business, or similar discipline

Notes:

Hybrid – 4 days in office 1 day remote. Day remote is flexible.

In-office training, should last 2–3 months.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status