Human Resources Coordinator

CROSSROADS CONTINUUM INC; Hudson (MA); On-site; USD 56,000 - 58,000; Full time

Benefits offered by this job

Health and Dental Insurance

403(b) Retirement Plan

Long-Term Disability, Short-Term DI, &

Generous PTO

Flexible Spending Accounts

Tuition reimbursement

Professional development

Job summary

Crossroads Continuum Inc. is seeking a detail-oriented Human Resources Coordinator to support personnel functions onsite in Hudson, MA (with Marlborough, MA as needed).

Under the Director of Human Resources, you will maintain HR files, handle onboarding, payroll and benefits tasks, and ensure confidentiality and accuracy in all records. The full-time role requires at least 2 years’ HR/recruiting experience and a bachelor’s degree preferred.

Qualifications

• Bachelor’s degree preferred.
• Minimum 2 years HR/Recruiting and admin experience.
• Experience with LinkedIn, Indeed, Microsoft Office.
• Minimum 2 years of experience with ADP Workforce Now.

Responsibilities

• Maintains current HR files, including personnel, payroll, and benefits files.
• Updates HRIS homepage monthly with birthdays, anniversaries, etc.
• Records I-9, CORI, and MVR as required.
• Records expiration dates for CPR and First Aid in HRIS.
• Distributes and tracks employee performance evaluation dates and scores in HRIS.
• Manages recruitment onboarding tasks and new hire documents.

Skills

Detail oriented

Communication

Confidentiality

Time management

Interpersonal skills

Teamwork

Independent work

Education

Bachelor’s degree preferred

Tools

ADP Workforce Now

LinkedIn

Indeed

MS Office

Excel

Outlook

Word

PowerPoint

Job description

Full Time Clerical Headquarters, Hudson, MA, US

Salary Range: $56,000.00 To $58,000.00 Annually

Human Resources Coordinator Job Description

Reports to: Director of Human Resources

*This position is based onsite in Hudson and Marlborough, MA, five days per week. There may be an opportunity for a hybrid schedule in the future, based on business needs and role eligibility.

Summary:

Under general supervision of the Director of Human Resources, the Human Resources Coordinator performs a variety of administrative duties relating to personnel functions and programs.

General Responsibilities:

• Fosters the ideals of Crossroads Continuum by setting an example for employees with adherence to the established philosophy, objectives, policies, and standards.
• Completes high-quality work with minimal errors.
• Follows and is familiar with the policies in the Employee Handbook.
• Maintains calm and objectivity in challenging situations.
• Maintains excellent organizational & communication skills.
• Maintains high level of confidentiality.
• Sets appointments and meetings.
• Performs other duties as assigned.

Record Maintenance:

• Maintains current HR files, including personnel, payroll, and benefits files.
• Updates HRIS home page monthly with birthdays, anniversaries, special announcements, and other important information.
• Maintains up to date I-9, CORI, and MVR records
• Records certificates, certifications, licensure paperwork and other paperwork and files in personnel files.
• Records expiration dates for CPR and First Aid certifications in HRIS.
• Tracks policy acknowledgments in HRIS.
• Distributes, collects, and tracks all employee performance evaluation dates and scores in HRIS

Other Administrative Responsibilities:

• Administrative and clerical tasks such as scanning, printing, preparing emails, letters, arranging meetings and other support duties as assigned
• Manages all work injuries, informs worker’s compensation carrier, keeps OSHA log updated
• Manages the Service Awards program for all staff
• Learns about recent graduates and sends congratulations email to all staff

Recruitment and Onboarding Responsibilities:

• Assembles all new hire orientation packets
• Covers and assists in areas of recruitment and onboarding, including job fairs
• Assists with the collection of new hire documents
• Creates new hire file folders and files documents accordingly

HRIS, Payroll and Benefits Administration Responsibilities:

• Assists with entry of new employee information into HRIS
• Maintains and updates employee information in HRIS
• Assists all staff with ADP issues or concerns
• Reviews all insurance invoices and ensure they match what is in ADP

Communication:

• Follows lines of communication specified in the Organizational Chart.
• Shares relevant information with colleagues and supervisors.
• Asks questions when something is unknown or unclear.
• Actively recognizes the accomplishments and contributions of others.
• Accepts performance feedback gracefully.
• Checks and responds to email daily.
• Practices confidentiality and maintains a high standard of ethics.

Attendance, Participation, and Timeliness:

• Demonstrates punctuality and an appropriate attendance record.
• Completes timecards according to protocol.
• Meets assigned deadlines with minimal prompts.
• Attends and actively participates in meetings.
• Attends Crossroads Continuum events when able (e.g., Open House, Annual 5K Walk/Run).

Educational and Experiential Requirements:

• Bachelor’s degree in business administration or related degree preferred.
• Minimum of 2 years of related HR/Recruiting and admin experience.
• Experience with LinkedIn, Indeed, Microsoft Office.
• Minimum 2 years of experience with ADP Workforce Now.

Skill and Ability Requirements:

• Maintains employee confidence and protects operations by keeping information confidential.
• Must be detail-oriented and work well in a fast-paced environment.
• The verbal communication skills to communicate with a diverse applicant group.
• The written communication skills to produce succinct correspondence and reports.
• Demonstrated ability to take initiative.
• Must possess strong interpersonal skills.
• Ability to work independently as well as collaboratively with professional staff.
• Strong work ethic in a mission-based organization.
• Strong computer proficiency: strong knowledge of MS Office, Excel, Outlook, Word, and PowerPoint
• Dependable, punctual, caring, and compassionate.

Why Join Crossroads Continuum?

We believe supporting our clients starts with supporting our staff. At Crossroads Continuum, you'll find a mission-driven culture that values collaboration, growth, and work-life balance.

Benefits include:

• Health and Dental Insurance (effective first day of employment)
• 403(b) Retirement Plan with 50% employer match
• Long-Term Disability, Short-Term Disability, and Life Insurance
• Generous paid time off
• Flexible Spending Accounts
• Tuition reimbursement, including 20% preferred tuition reduction for Regis College graduate, doctoral, and certificate programs
• Ongoing professional development and training opportunities

Equal Employment Opportunity Statement

Crossroads Continuum is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.