Human Resources Coordinator

Partner Community Capital; Charles Town (WV); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Partner Community Capital (PCAP) is seeking an experienced human resources coordinator to support the COO and help maintain a compliant, employee-centered workplace in Charles Town, WV. This full-time, hybrid role covers recruitment, onboarding, records, HR systems, performance management, training, and communications.

The ideal candidate has a Bachelor’s in HR or related field and at least 3 years of HR experience, including core HR practices and employment compliance.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Organizational Management, Administration, or related field is required.
• A minimum of 3 years of progressively responsible experience in human resources, HR administration, talent acquisition, employee services, or related functions.
• Experience with core HR practices including recruitment, onboarding, benefits, employee records, performance management, and employment compliance required.

Responsibilities

• Coordinate day-to-day HR activities and serve as a resource for employees on HR policies, benefits, systems, and questions.
• Maintain confidential personnel files and employment records in compliance with laws and PCAP retention rules.
• Assist in implementing and administering HR policies, procedures, and employee programs.
• Identify opportunities to streamline and automate HR administrative processes.
• Coordinate recruitment activities: posting roles, applicant tracking, interviews, and candidate communications.
• Support development and maintenance of job descriptions and recruitment materials.
• Coordinate onboarding to provide a welcoming, consistent experience for new employees.
• Collaborate with supervisors, IT, Administration, Finance, and PEO to ensure equipment, access, training, and workspace on hire.
• Coordinate new employee orientation on PCAP policies, benefits, and HR systems.
• Coordinate payroll-related employee information with Finance and PEO; review accuracy for hires, separations, and changes.
• Assist with compensation research, benchmarking, and maintaining PCAP's compensation structure.
• Respond to routine payroll and compensation questions and escalate as needed.
• Serve as the HRIS administrator and point of contact for employee platforms.
• Coordinate performance management cycles with notifications, timelines, forms, and documentation.
• Assist leadership with employee development, succession planning, and organizational development projects.
• Provide professional, responsive first-line support for employee questions and concerns.

Skills

Recruitment

Onboarding

HRIS

Payroll coordination

Employee records

Performance management

Policy administration

Employee communications

Compliance

Education

Bachelor's degree in HR

Tools

Microsoft Office

Job description

Partner Community Capital (PCAP) is a CDFI and a 501(c)(3) non-profit community lender that uses a triple-bottom-line framework, meaning we seek to generate financial returns along with social and environmental good. We work with businesses and nonprofit organizations that create local jobs, address community needs, and contribute to sustainable economic development. PCAP is a small business loan fund that supports entrepreneurs who are creating jobs and businesses in underserved communities in central Appalachia and the Southeast.

PCAP is seeking to hire an experienced human resources coordinator to collaborate with our Chief Operating Officer. The ideal candidate will leverage their demonstrated sexperience to support the effective administration of Partner Community Capital’s human resources functions and contribute to a positive, organized, compliant, and employee-centered workplace. The position serves as a primary point of coordination for day-to-day human resources activities, including recruitment and onboarding, employee records, HR systems, performance management processes, training, policy administration, and employee communications.

This is a full-time, hybrid position located in Charles Town, West Virginia.

Responsibilities

• Coordinate day-to-day human resource activities and serve as an accessible resource for employees regarding routine HR policies, procedures, benefits, systems, and employment related questions.
• Maintain accurate and confidential personnel files, employment documentation, organizational records, and other HR records in accordance with applicable laws and PCAP record retention requirements.
• Support implementation and ongoing administration of PCAP HR policies, procedures, and employee programs.
• Identify opportunities to streamline, automate, and improve HR administrative processes.
• Coordinate recruitment activities for open positions, including posting positions, maintaining applicant information, scheduling interviews, communicating with candidates, and supporting hiring managers throughout the selection process.
• Support development and maintenance of job descriptions and recruitment materials.
• Coordinate a consistent and welcoming onboarding experience for new employees.
• Coordinate with supervisors, Information Technology, Administration, Finance, PCAP’s PEO, and other functions to ensure employees have appropriate equipment, system access, training, workspace, and resources upon hire.
• Conduct or coordinate new employee orientation regarding PCAP policies, benefits, workplace practices, and HR systems.
• Coordinate employee information and changes affecting payroll with Finance and PCAP’s PEO.
• Review HR-related payroll information for completeness and accuracy, including new hires, separations and compensation changes.
• Assist with compensation research, salary benchmarking, position classification, and maintenance of PCAP's compensation structure.
• Respond to routine employee questions regarding payroll and compensation and coordinate resolution with Finance or PCAP’s PEO as necessary.
• Serve as a primary coordinator for PCAP's Human Resources Information System and related employee platforms.
• Coordinate PCAP's performance management cycle, including employee and supervisor notifications, timelines, forms, documentation, and completion tracking.
• Assist leadership with employee development initiatives, succession planning activities, and organizational development projects.
• Serve as a professional and responsive first point of contact for routine employee questions and concerns.

Required Education and Experience

Bachelor’s Degree in Human Resources, Business Administration, Organizational Management, Administration, or closely related field is required. A minimum of 3 years of progressively responsible experience in human resources, HR administration, talent acquisition, employee services, or a related function needed. Experience with core human resources practices, including recruitment, onboarding, benefits, employee records, performance management, and employment compliance required. An equivalent combination of education and experience may be considered.

Preferred Education and Experience

• Professional HR certification, such as SHRM-CP or PHR, or demonstrated progress toward certification.
• Experience working in a nonprofit, community development financial institution, financial services organization, or mission driven organization.
• Experience supporting employees working across multiple states.
• Experience with HRIS implementation, process automation, or HR technology optimization.
• Experience coordinating performance management and employee training programs.
• Familiarity with compensation administration and salary benchmarking.

Technical Skills

To perform this job successfully, the employee should have strong proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams. Must have the ability to learn other computer software programs as required by assigned tasks.