Human Resources Business Partner (HRBP)

Medplus Solutions; San Juan (PR); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Medplus Solutions is seeking an experienced Human Resources Business Partner (HRBP) to align people strategies with business goals. You will partner with leaders across Puerto Rico and Colombia, guiding employee relations, performance management and organizational development while fostering a high‑performing culture.

Reporting to the People & HR Strategy Director, you will oversee HR operations, recruitment and core people processes, drive data‑driven decisions, and champion responsible use of

Qualifications

• Bachelor's degree in HR, business administration or related field.
• 5+ years of HR experience in strategic roles.
• Experience leading or mentoring HR professionals.
• Strong knowledge of Puerto Rico employment laws and HR best practices.
• Hands-on with ADP Workforce Now and Bizneo HRIS.
• Proficient in Microsoft Office 365 (Excel, PowerPoint, Teams).
• Experience using Canva for internal communications.
• Knowledge of AI tools to improve productivity and data analysis.
• Bilingual in English and Spanish.
• Analytical, organized and discreet.

Responsibilities

• Partner with business leaders to align people strategies with goals and drive performance.
• Advise on employee relations, performance management, organizational effectiveness and leadership development.
• Lead HR operations, Talent Acquisition and core people processes for consistency.
• Oversee complex employee relations matters and workplace investigations in PR and Colombia.
• Collaborate with Organizational Development and People Analytics to translate insights into strategies.
• Drive continuous improvement of HR processes, compliance and employee engagement.

Skills

Bilingual English/Spanish

AI proficiency

Analytical thinking

Discretion & integrity

Education

Bachelor's degree in Human Resources, Business Administration or related field

MBA in Business Administration or HR (preferred)

SHRM-CP, SHRM-SCP, PHR or SPHR certification (preferred)

Tools

ADP Workforce Now

Bizneo HRIS

Microsoft Office 365 (Excel, PowerPoint, Teams)

Canva

Job description

Join the Medplus Solutions Team as a Human Resources Business Partner (HRBP)!

At Medplus Solutions, we believe people are our greatest competitive advantage. We are building an HR function that goes beyond traditional Human Resources. We partner with leaders, strengthen organizational capability, and create an environment where people and business grow together.

We're looking for a Human Resources Business Partner (HRBP) who combines strategic thinking with operational excellence and is passionate about helping leaders make better people decisions.

The Human Resources Business Partner (HRBP) is professional who embraces technology, leverages AI responsibly and continuously seeks innovative ways to enhance the employee experience, streamline HR operations and support better business decisions.

This is an opportunity to join a growing organization where your expertise, judgment and leadership will directly influence employee experience, organizational effectiveness and business success.

Position Summary

The Human Resources Business Partner serves as a trusted advisor to leaders and a key member of the People team, partnering across the organization to deliver people strategies that support business objectives.

Reporting directly to the People & HR Strategy Director, this role ensures the consistent execution of HR initiatives, strengthens organizational capability and supports a high-performing employee experience. The HRBP provides day-to-day leadership to the Talent Acquisition and HR Operations teams, fostering collaboration, accountability and continuous improvement. This position also partners closely with Organizational Development and People Analytics to align talent strategies, workforce insights and organizational priorities that support business growth.

This role provides leadership across Employee Relations, HR Operations, Talent Acquisition, Compliance, Performance Management and organizational initiatives, ensuring consistent execution of HR programs while fostering a positive, high-performing workplace.

Success in this position requires strong business acumen, sound judgment, emotional intelligence and the ability to build trusted relationships at every level of the organization.

Key Responsibilities

• Partner with business leaders to align people strategies with organizational goals and drive business performance.
• Serve as a trusted advisor on employee relations, performance management, organizational effectiveness and leadership development.
• Serve as a key leadership resource within the People team, ensuring continuity of operations and decision-making when required.
• Lead complex employee relations matters, workplace investigations and ensure compliance with Puerto Rico employment laws and company policies.
• Oversee key HR functions, including HR Operations, Talent Acquisition and core people processes, ensuring operational excellence and a consistent employee experience.
• Coach and support leaders through talent management, performance conversations, succession planning and organizational change.
• Collaborate closely with Organizational Development and People Analytics to translate workforce insights into actionable business strategies.
• Analyze HR metrics and workforce trends to provide data-driven recommendations that support strategic decision-making.
• Drive continuous improvement initiatives that strengthen HR processes, compliance and employee engagement.
• Champion Medplus' culture and values while fostering a high-performing, collaborative and accountable work environment.
• Partner with cross-functional teams and senior leadership to execute strategic HR initiatives that support organizational growth.
• Provide guidance and support across People functions in Puerto Rico and Colombia while maintaining alignment with organizational priorities and leadership direction.

What We're Looking For:

• Bachelor's degree in Human Resources, Business Administration or a related field.
• 5+ years of progressive Human Resources experience in strategic HR roles.
• Previous experience leading, supervising or mentoring HR professionals or cross-functional HR teams is required.
• Demonstrated success in Employee Relations, HR Operations and HR Compliance.
• Proven experience partnering with business leaders on employee relations, performance management, organizational development and talent initiatives.
• Strong knowledge of Puerto Rico employment laws and HR best practices.
• Experience leading or mentoring HR professionals.
• Hands-on experience with ADP Workforce Now and Bizneo HRIS is required.
• Advanced proficiency in Microsoft Office 365, particularly Excel, PowerPoint and Teams.
• Experience using Canva to create engaging internal communications, presentations and HR-related content.
• Strong knowledge and practical experience using Artificial Intelligence (AI) tools such as Microsoft Copilot, ChatGPT, Gemini or similar platforms to improve productivity, data analysis, content development and process optimization.
• Comfortable learning and adopting emerging HR technologies and digital solutions.
• Bilingual in English and Spanish.
• Strong analytical, organizational and problem-solving skills.
• High level of professionalism, discretion, confidentiality and integrity.

Preferred Qualifications:

• MBA Business Administration or Human Resources completed.
• SHRM-CP, SHRM-SCP, PHR or SPHR certification.
• Experience in healthcare, pharmacy or other highly regulated industries.
• Experience supporting multi-site or multi-country organizations.
• Familiarity with HRIS platforms and HR analytics.