Human Resources Business Partner (11AM - 8PM)

AOI; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

AOI is seeking an experienced HR Business Partner to lead frontline HR for production managers and supervisors as manufacturing operations scale. This role builds trust across the production floor to improve engagement, resolve investigations, and coach management with disciplined execution and sound judgment.

You will partner with executives and HR teams to drive risk-aware, fair outcomes across office, warehouse, and clean-room environments at multiple Sugar Land/Pearland sites.

Qualifications

• Bachelor's degree in Human Resources, HR Development, Business Administration, or related field
• 5+ years of progressive HR experience with a focus on employee relations, engagement, and talent development
• Experience supporting hourly, production, or manufacturing employee populations
• Experience leading investigations and managing conflict from intake to resolution
• Experience with diverse and multicultural employee populations
• Strong interpersonal, coaching, influencing, and problem-solving skills
• Solid understanding of employment law, HR policies, and regulatory requirements
• Ability to manage multiple priorities in a fast-paced environment
• Active discretion, integrity and confidentiality

Responsibilities

• Serve as the primary HR Partner to frontline managers and supervisors, guiding on employee relations, performance management, and leadership practices.
• Provide coaching and training on conflict resolution, effective communication, talent development, and handling sensitive situations.
• Lead workplace investigations to ensure timely, fair, and compliant resolutions across complaints and policy violations.
• Collaborate with executive leadership, legal, and compliance to drive initiatives and manage escalated matters.
• Analyze employee relations and engagement data to surface trends and drive proactive solutions.
• Co-lead employee engagement surveys, focus groups, and feedback sessions to improve culture and retention.
• Work with Talent Acquisition to identify talent gaps and advise on development and headcount strategy.
• Design and manage training programs for production, operations, and office staff.
• Support day-to-day HR Operations and projects as needed.

Skills

Employee Relations

Coaching

Investigations

Performance Management

Talent Development

Cross-cultural Communication

Regulatory Knowledge

Ambiguity Handling

Confidentiality

Education

Bachelor's degree in HR / related field

Tools

Microsoft Excel

HRIS systems

Job description

We are seeking an experienced HR Business Partner to serve as the frontline HR leader for production managers and supervisors as our manufacturing operations scale. This role builds trust across the production floor to drive real improvements in employee engagement, conflict resolution, investigations, and management coaching. To be successful, the HR Business Partner pairs empathy with disciplined execution and sound judgment. You will serve as a trusted, accessible resource and colleague to all employees in the organization, including hourly employees and temporary staff.

Our workforce spans office, warehouse, and clean-room manufacturing environments across multiple sites. The ideal candidate thrives in ambiguity, navigates cross-cultural dynamics with curiosity and respect, and adapts their approach to different audiences while maintaining consistent standards and fair outcomes. You will coach supervisors through sensitive situations, resolve complex employee issues, lead fair and well-documented investigations, and apply risk management as we grow and formalize processes.

Job Responsibilities

• Serve as the primary HR Partner to frontline managers and supervisors, providing day-to-day guidance on employee relations issues, performance management, and leadership practices.
• Provide coaching and training to frontline managers on conflict resolution, effective communication, talent development, and handling sensitive employee situations.
• Lead and manage workplace investigations that vary across complaints, grievances, and policy violations to ensure timely, fair, and compliant resolution
• Collaborate with executive leadership, legal, and compliance teams to drive initiatives and manage escalated employee matters.
• Analyze employee relations and engagement data to surface trends and drive proactive solutions.
• Co-lead employee engagement surveys, focus groups, and feedback sessions, and turn results into strategies that improve culture and retention.
• Work with Talent Acquisition to identify talent gaps and advise managers on development and headcount strategy.
• Design, implement, and manage Just-In-Time Training and other employee learning and development programs for production, operations, and office employees.
• Support day-to-day HR Operations and projects as needed.

Qualifications

Required

• Bachelor's degree in Human Resources, Human Resources Development, Business Administration, or related field
• 5+ years of progressive HR experience with a strong focus on employee relations, engagement, and talent development
• Previous experience supporting an hourly, production, or manufacturing employee population
• Demonstrated experience leading employee investigations and managing conflict resolution from intake through resolution
• Experience working with diverse and multicultural employee populations
• Strong interpersonal, coaching, influencing, and problem-solving skills
• Solid understanding of employment law, HR policies, and regulatory requirements
• Proven ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to work through ambiguity and take initiative
• High level of integrity, discretion, and confidentiality

Preferred

• Professional proficiency in Mandarin Chinese, Vietnamese, and/or Spanish.
• Holds a SHRM-CP, PHR, or equivalent certification.
• Proficiency in Microsoft Suite for project documentation and reporting.
• Experience supporting a multilingual, multicultural production workforce.
• Experience creating dashboards, data analysis, or AI tools highly preferred.
• Experience designing leadership and hourly training a plus.

This position is full-time and 100% onsite in Sugar Land, Texas or Pearland, Texas. The location includes office, warehouse, and cleanroom manufacturing work environments.

Expected hours for this position are 11 AM to 8 PM CT, Monday through Friday.

Regional travel within the Houston Metro Area up to 10% as needed.