Human Resource Business Partner

Symbiotic Services, LLC; Conover (NC); On-site; USD 75,000 - 105,000; Full time

Job summary

Symbiotic Services, LLC is seeking an HR Business Partner to partner with the HR Manager in delivering comprehensive HR support across assigned business units and plant locations. The role focuses on implementing HR programs, ensuring compliance, and acting as a liaison among employees, management, and HR.

The HRBP will drive policy consistency, manage recruitment, maintain job descriptions, and support payroll and benefits activities while promoting a culture aligned with company values.

Qualifications

• Bachelor's degree and at least five years of HR experience.
• Experience partnering with managers and handling employee relations.
• Knowledge of payroll, benefits, and HRIS processes.

Responsibilities

• Partner with HR Manager to execute HR initiatives and ensure policy consistency.
• Manage full recruitment lifecycle from posting to offers.
• Maintain accurate job descriptions reflecting responsibilities and business needs.
• Oversee timekeeping, payroll deadlines, and compliance with policies.
• Provide translation support as needed for clear workplace communication.
• Advise management on HR policies and programs and assist with Open Enrollment.

Skills

HR policies

Employee relations

Recruitment lifecycle

HRIS/payroll knowledge

Compliance

Education

Bachelor's degree in HR or related field

Job description

Department: Human Resources – On-site Reports To: Human Resources Manager FLSA Status: Exempt

Position Summary

Partnering with the Human Resources Manager, the Human Resources Business Partner (HRBP) provides HR support to assigned business units and/or plant locations. The HRBP administers and communicates the company's HR programs and serves as a liaison between employees, management, and Human Resources to support business objectives and ensure compliance with applicable laws and regulations.

Essential Functions & Responsibilities

• Partner closely with the HR Manager to execute HR initiatives, maintain compliance, and provide guidance on day-to-day people matters. Drive consistency in the application of policies and programs across the organization to optimize structure, processes, and culture.
• Manage the full recruitment lifecycle as a key priority, including job postings, applicant screening, interview coordination, candidate selection, offers, and pre-employment activities.
• Partner with managers to develop, review, and maintain accurate and current job descriptions that reflect position responsibilities, qualifications, and business needs.
• Maintain accurate and timely employee information within HRIS and payroll systems, including employee data entry, updates, and record maintenance.
• Ensure supervisors review and approve employee timecards by established payroll deadlines; perform a cursory review for apparent errors, omissions, and compliance with company policies; and finalize timecards for payroll processing.
• Identify and resolve timekeeping discrepancies in partnership with employees, supervisors, and payroll to support accurate and timely payroll processing.
• Provide translation and interpretation support for employees and management as needed to facilitate clear and effective workplace communication.
• Ensure employee-related decisions support, sustain, and reinforce the organization's culture and values.
• Serve as a readily available resource for employees with questions related to benefits, payroll, and compensation matters, including supporting Open Enrollment.
• Assist with employee engagement activities, including planning, implementation, and participation.
• Provide HR support to Health, Safety, Security, and Environment (HSSE), as needed, with return-to-work coordination and related employee matters. HSSE retains responsibility for safety training, incident reporting, investigations, follow-up, and safety documentation.
• Oversee leave administration processes, including FMLA, ADA accommodations, and other state or company leave programs.
• Counsel and advise all levels of management in all areas of Human Resources, including recommending and reviewing integrated HR plans and programs.
• Assist with payroll and associated benefit programs to ensure they are processed on schedule, including handling new hires, terminations, and changes in employee status.
• Assist with various research projects, special projects, and company initiatives.
• Investigate and respond to employee concerns regarding general employee matters.
• Propose, interpret, and administer personnel policies.
• Assist the HR Manager in setting personal goals and objectives, including professional development.
• Maintain the overall integrity of information systems, documentation, and historical information for employee personnel files, employee information forms, job performance evaluations, changes in pay status, tax changes, EEOC application records, I-9 forms, and inactive personnel files.
• Assist with employee training and orientation.
• Escalate complaints, resolve problems, and seek management input and collaboration when appropriate.
• Ensure proper personal protective equipment (PPE) and safety procedures are followed.
• Carry out responsibilities in accordance with company policies and applicable laws.
• Perform other assigned duties necessary for the smooth and efficient operation of the organization.

Knowledge, Skills & Abilities

• Knowledge of current Human Resources, payroll, and safety regulations, including applicable state and federal laws, principles, and practices.
• Knowledge of manufacturing processes and environments, including nuances related to exempt and non-exempt workforces.
• Strong business acumen with the ability to make decisions from an enterprise-wide perspective.
• Skilled in consultative methods, including coaching, negotiation, positive influence, and stakeholder leadership.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Forward-thinking, customer-oriented, and solution-focused mindset.
• Ability to conduct business in compliance with organizational policies, procedures, and internal controls.
• Ability to establish credibility, build relationships, and motivate and influence others.
• Strong execution skills, a sense of urgency, and the ability to balance competing priorities.
• Ability to maintain a pleasant and tactful manner, demonstrate openness with employees, and navigate difficult conversations.
• Ability to work cross-functionally, particularly with Finance, Plant Managers, and Corporate Leadership.

Experience & Education Requirements

• Bachelor's degree (B.A.) from a four-year college or university.
• Minimum of five years of progressive Human Resources experience, preferably in a generalist or HR Business Partner capacity.
• Demonstrated ability to partner with managers, influence decision-making, handle sensitive situations with discretion, and balance strategic thinking with day-to-day execution.
• Demonstrated experience handling employee relations, conducting investigations, and coaching supervisors.
• Ability to independently manage day-to-day HR matters and recognize when to involve the HR Manager.
• Substantial experience supporting multiple facilities and working within organizations with a large hourly workforce.
• Strong understanding of manufacturing or operational environments preferred, including familiarity with attendance management, shift structures, and frontline leadership support.
• A safety-first mindset, with the ability to actively promote a culture of compliance and injury prevention.
• Experience navigating the unique employee relations and engagement dynamics of production-based environments is highly valued.
• Experience working with employees across different educational backgrounds, work styles, and employment histories.

Certificates, Licenses & Registrations

- PHR or SPHR certification preferred.

• Bilingual proficiency in English and Spanish preferred, including speaking, reading, and writing skills necessary to complete complex compliance and vendor documentation.
• Ability to effectively present information to groups, lead and facilitate meetings, and respond to questions from employees and leadership.
• Proficiency with Microsoft Office Suite and/or similar software.
• Knowledge of HR reporting, benefits administration systems, and related software.

Travel & Other Requirements

• Approximately 10% local travel within the state.
• Occasional weekend and evening availability may be required for company events, travel, or deadline-sensitive projects.

Physical Requirements & Work Environment

The physical and environmental demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Duties are performed primarily in an office environment at a desk and computer, with the ability to remain in a stationary position for approximately 90% of the time.
• Work environment includes moderate noise levels and minimal adverse conditions.
• Must be able to operate general office equipment.
• Regularly required to walk, stand, bend, twist, reach with hands and arms, stoop, kneel, and crouch.
• Must be able to lift or move objects weighing less than 15 pounds.
• Good eyesight (corrected if necessary) and hand-eye coordination are required.
• Occasional visits to manufacturing facilities and production areas may involve exposure to moving mechanical parts, dust, weather conditions, and standard manufacturing hazards.
• Appropriate safety precautions and personal protective equipment must be maintained at all times.
• Facilities and offices maintain good housekeeping practices to minimize workplace hazards and encourage proper hygiene.