Human Resources Associate

NYC Taxi & Limousine Commission; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Human Resources Associate to support vital HR functions, including recruitment, onboarding, and employee management. In this role, you will engage in various personnel activities, manage employee leaves, and serve as a liaison for customer service. If you are passionate about human resources and eager to make a difference in a dynamic environment, this opportunity offers the chance to contribute to a team that serves over one million passengers daily in New York City. Join us to help shape the future of transportation services in the city!

Qualifications

• Support HR functions including recruitment, onboarding, and employee programs.
• Manage leave eligibility and administration for various employee leaves.

Responsibilities

• Perform recruitment, onboarding, and personnel activities using HR management systems.
• Handle new hire processing, orientations, and exit interviews.

Skills

Recruitment

Onboarding

HR Management Systems

Employee Programs

Analytical Skills

Customer Service

Education

Bachelor's Degree in Human Resources or related field

Tools

NYCAPS

CHRMS

PMS

WCS

PRISE

Job description

New York City Taxi and Limousine Commission (TLC) Human Resources Associate

The New York City Taxi and Limousine Commission (TLC) regulates for-hire vehicle industries in NYC, including taxis, limousines, and other transportation services serving over one million passengers daily.

The Human Resources Associate will support HR functions such as personnel services, recruitment, classification, benefits, leaves, and employee programs, along with analytical and reporting duties.

Responsibilities include:

1. Perform recruitment, onboarding, and personnel activities using HR management systems (NYCAPS, CHRMS, PMS, WCS, PRISE).
2. Handle new hire, promotion, transfer, and separation requests; conduct pre-employment processing, orientations, and exit interviews.
3. Manage leave eligibility and administration (FMLA, PFL, sick, parental, military, workers' compensation, etc.).
4. Process verification of employment, transfer of leave balances, and ensure adherence to workflow procedures.
5. Attend external hiring events, facilitate internal hiring pools, and issue employee IDs and access cards.
6. Track, report, escalate issues, and serve as a customer service liaison.
7. Assist with employee orientation, documentation, research, and records management.
8. Coordinate special programs and serve as back-up team member.

Work Hours: Monday-Friday, 9:00 am - 5:00 pm.

To Apply:

*Only candidates with a permanent civil service title or similar are eligible.*
*Proposed salary based on experience and skills.*

Visit cityjobs.nyc.gov, search for Job ID# 712451, or click the