Human Resources Assistant

Scratch Restaurants Group; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Join a dynamic and innovative team as a Human Resources Assistant at a forward-thinking company dedicated to a unique hospitality approach. This fully remote position offers the opportunity to support a fast-growing organization while working independently across multiple time zones. Your role will involve managing HR documentation, assisting with payroll, and providing exceptional customer service to employees. Ideal candidates will have a strong background in HR practices, excellent communication skills, and a passion for fostering a supportive work environment. Embrace the chance to be part of a collaborative team that values detail and hospitality.

Benefits

Employee discounts

Health insurance

Paid time off

Wellness resources

401(k)

401(k) matching

Qualifications

• 2-3 years of experience as an HR Assistant or higher.
• Experience working with an HRIS and managing employee documentation.

Responsibilities

• Assist in payroll processing and maintain employee files.
• Respond to employee inquiries and maintain confidentiality.

Skills

HRIS Management

Customer Service

Communication Skills

Attention to Detail

Remote Work Adaptability

Education

Human Resources Certification (aPHR, PHRca, PHR, or SHRM-CP)

Tools

MS Office

G-Suite

Video Conferencing Platforms

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Wellness resources
• 401(k)
• 401(k) matching

Scratch Restaurants started when Chefs Phillip Frankland Lee and Margarita Kallas-Lee decided they wanted to put their personal spin on what a restaurant concept could be. Although each of their concepts are independent and unique from one another, the constant thread that ties all of Scratch Restaurants together is the dedication to the artisanal “from scratch” approach to hospitality. Currently featuring and expanding our Sushi | Bar and Pasta | Bar tasting menu concepts.

Scratch Restaurants Group is seeking a Human Resources Assistant to join the team and provide the support to the fast growing national and international company!

This position will report to the Director of Human Resources. The ideal candidate will enjoy working with people, be patient, tactful, diplomatic, and approachable. This position will have a "can-do" approach to accomplishing tasks in a dynamic working environment. When working with the team, the HR Assistant will also be able to stay calm in difficult situations and have good spoken and written communication skills and demonstrates a high level of customer service excellence with on-site teams.

This is a fully remote position. Previous remote experience is required.

Job Duties:

• Demonstrate hospitality and attention to detail
• Create and maintain complete and confidential files on each employee. Process, verify and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications through the HRIS.
• Respond to applicant inquires in-person, over the phone and via email.
• Process and review employment applications to evaluate qualifications and eligibility of applicants.
• Assist in payroll processing and practices
• Assist in managing workers’ compensation injury claims. Work with properties and injured employee, maintain accident information and monitor progress.
• Collaborate with the Human Resources team through online weekly meetings.
• Maintain Confidentiality and discretion of information
• Record and maintain data for certifications for various state compliance
• Answer questions regarding eligibility, salaries, benefits and other pertinent information.
• Assist in Benefit Administration including Open Enrollment and participant eligibility.
• Demonstrate a high level of customer service and hospitality.
• Respond to employee inquiries withing in timely manner
• Be able to work with various time zones
• Be able to work independently on various projects
• Be able to adapt to changing prioritized tasks
• Perform other duties as assigned.

Some travel may be required for training.

Schedule: 9 - 6 pm CST, some weekend work may occur

Requirements:
- 2-3 years of experience as an HR Assistant or higher
- 1-2 years previous remote work experience
- Must be able to work independently with minimal direction·
- Experience working with an HRIS

- Must available to work across multiple time zones
- High Speed Internet access

Preferred qualifications:
- Knowledge of multi state employment laws
- Human Resource Certifications: aPHR, PHRca, PHR or SHRM-CP or higher
- Restaurant Experience
- Bilingual in Spanish
- Experience in MS Office, G-Suite, Video conferencing platforms

This is a remote position.