Human Resources Assistant

POAH Communities; Boston (MA); Hybrid; USD 45,000 - 60,000; Full time

Job summary

POAH Communities seeks a Human Resources Assistant to support HR functions in its Boston office. The ideal candidate will be organized, customer-service oriented, and able to handle sensitive information, contributing to the mission of providing essential HR support. This hybrid role offers flexibility while managing essential HR tasks, from benefits administration to employee onboarding.

Benefits

Medical, dental, and vision insurance

401(k) with up to 4% company match

15 days of PTO, 2 personal days, and 11 paid holidays annually

12 weeks Parental Leave

Tuition reimbursement and professional development opportunities

Qualifications

• 0-1 year of related experience required.
• Preferably candidates should have strong organizational skills.
• Excellent communication and customer service skills are essential.

Responsibilities

• Provide HR support in areas like HRIS, benefits administration, and new employee orientation.
• Respond to employee inquiries and assist with recruitment processes.
• Coordinate employee information management and ensure data accuracy in HRIS.

Skills

Organizational skills

Customer service skills

Communication skills

Ability to handle confidential information

Proficiency in Microsoft Word, Excel, PowerPoint and Outlook

Education

Some college preferred

Job description

About Us

Human Resources Assistant

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

About The Role

We are seeking a self-driven, organized, customer-service oriented Human Resources Assistant for our Boston Central Office. The Human Resources Assistant will provide support to the department and the company as a whole in areas of HRIS, benefits administration, new employee orientation, reporting, file maintenance, and other human resource functions. This role also provides HR support to Preservation of Affordable Housing (POAH). We are currently on a hybrid schedule which allows up to three days working from home each week.

About Your Impact

• Respond to employee inquiries and route or escalate as appropriate
• Monitor shared inbox and respond or route emails as appropriate
• Perform data entry in HRIS such as status changes, employee transactions, benefit changes, etc.
• Assist with preparations for in-person/virtual recruitment events
• Coordinate candidate screening process, including any position-related testing, pre-employment background and motor vehicle checks, pre-employment physicals and drug/alcohol screenings
• Circulate employee information to relevant departments for system access, update, and removal
• Coordinate tuition reimbursement and employee referral bonus programs
• Prepare and distribute offer letters and new hire information to managers
• Collect and review new hire documentation submitted by hiring managers for accuracy, and follow up with hiring managers as appropriate
• Process annual Motor Vehicle Record checks
• Provide technical support to employees for HRIS
• Prepare and distribute correspondence including position and status change letters, benefit paperwork, notices, and end-of-employment packets
• Submit HR invoices and chargeback information for processing
• Create and maintain electronic employee files
• Respond to employment verification requests
• Respond to unemployment claim information requests
• Provide support for HR special projects, research and reporting
• Other related tasks as assigned
  
  
  

About You

• 0-1 year of related experience
• Some college preferred
• Strong organizational skills with a keen ability to prioritize competing deadlines
• Ability to work with a sense of urgency
• Ability to monitor own work to ensure quality and accuracy
• Experience in handling sensitive, confidential information preferred
• Excellent communication skills, both oral and written
• Excellent customer service skills
• Possess an aptitude for software systems
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
  
  
  

Benefits At Poah Communities

POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
  
  
  

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

Stay connected with POAH and POAH Communities:

Instagram

Linkedin