Human Resources Analyst (Trainee) 9-P11 - (Disability Management Claims Analyst)

State of Michigan; Lansing (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

The State of Michigan is seeking a Human Resources Analyst to manage a disability management caseload and support leave of absence programs. The role may serve as back-up for workers’ compensation case management and involves documenting interactions in the CRM system and storing documents in the Content Manager.

The incumbent will process applications, make eligibility decisions, and provide specialized technical guidance to employees, supervisors, HR offices, and management throughout the

Qualifications

• Bachelor's degree in any major required.
• Knowledge of disability management procedures and guidelines in state government.
• Familiarity with contract language and state/federal laws.

Responsibilities

• Maintain disability management caseload and HR analyst duties related to leave of absence programs.
• Provide technical guidance to employees, supervisors and HR offices.
• Document customer interactions in CRM and store documents in Content Manager.
• Serve as backup for workers’ compensation check processing and case management.

Skills

Disability management

Laws and regulations

HR guidance

Education

Bachelor's degree

Tools

CRM system

Content Manager

Job description

This position will maintain a disability management caseload and perform Human Resource Analyst assignments related to the department’s leave of absence programs and may serve as back-up to workers’ compensation case management for assigned state departments. The incumbent will perform a full range of program area activities; including utilizing the Customer Relationship Management (CRM) system to document customer interactions and workflow and Content Manager to store and retrieve documents. The incumbent may serve as back-up for the first Workers’ Comp check processing for compensable claims. The employee will perform a full range of program area activities, including processing applications, making eligibility decisions, and providing specialized technical guidance to employees, supervisors, HR Offices, and management throughout the department. The incumbent must be knowledgeable of disability management procedures and guidelines in state government as well as contract language and related state and federal laws. Incumbent will work more independently with progression through the classification levels.

Position Description

This position generally requires the education and experience acquired through possession of a bachelor's degree in any major. Specific information on the education and experience required for different class levels is in the job specifications of the Human Resources Analyst class.