Human Resources Analyst II - Employee Relations

Augusta Richmond County; Augusta (GA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Less travel than 50%

Job summary

Augusta Richmond County is seeking an experienced Employee Relations Specialist to support the Human Resources Manager in Augusta, GA. The role involves monitoring HR data, maintaining records, supporting open enrollment, and advising departments on performance, compensation, and benefits.

You will work with HRIS, payroll, and reporting tools to ensure compliance with federal and state laws, while handling confidential information with care and professionalism.

Qualifications

• Bachelor’s degree plus 3+ years of related experience; OR Associate’s degree with 5+ years; OR High School diploma with 7+ years.
• 1–3 years processing employee grievances, investigations, performance improvement plans, appeals, and events.
• Familiarity with HRIS, payroll, benefits systems, and reporting requirements.
• Knowledge of employment laws and HR policies; ability to maintain confidentiality.
• Strong written and verbal communication; ability to work independently and manage multiple tasks.

Responsibilities

• Monitor, verify, and reconcile HR data with employees, departments, finance, vendors, and external agencies.
• Implement quality control to reduce errors in HR documentation and reporting.
• Prepare reports to support compliance with federal and state employment laws.
• Support HRIS processes and maintain accurate employee records.
• Audit HRIS data for accuracy and integrity across modules.
• Post vacancies, track applicants, and coordinate interviews using ATS.
• Assist with onboarding, pre-employment screenings, and I-9 processing.
• Advise departments on HR topics including performance, salary, recruitment, benefits, and discipline.

Skills

Interpersonal skills

Attention to detail

Analytical skills

Report writing

Negotiation/Conflict resolution

Independent work

Education

Bachelor’s degree

Associate’s degree

High School diploma

Tools

HRIS

Applicant tracking system

Talent management system

Microsoft Office

I-9 documentation

Job description

Serve as an advanced employee relations resource under the direction of the Human Resources Manager at Augusta Richmond County.

Responsibilities

• Monitor, verify, and reconcile HR data and documentation with employees, departments, finance, vendors, and external agencies.
• Implement quality control processes to reduce errors in HR documentation and reporting.
• Research and recommend improvements to human resources programs.
• Prepare required reports to support compliance with federal and state employment laws.
• Support HRIS processes, including creating or updating employee records or data tables as needed.
• Audit HRIS for accuracy and ensure data integrity across integrated HRIS modules.
• Serve as a primary point of contact for HR matters, explaining procedures, personnel policies, and HR programs.
• Maintain accurate records related to employee relations and HR program activities.
• Support open enrollment activities and resolve eligibility and enrollment issues with carriers, identifying root causes to prevent recurrence.
• Advise departments on HR topics that may include performance management, promotional procedures, salary offers, recruitment, employee benefits, and discipline in accordance with HR policies and procedures.
• Counsel employees on grievances, conflict resolution, and mediation; conduct research as needed for assigned programs.
• Administer surveys, perform analysis, and prepare written reports with supporting documentation for HR areas assigned.
• Use the applicant tracking system to post vacancies, track applicants, and coordinate interviews.
• Consult with employees and retirees to explain benefit programs, retirement programs, and wellness programs.
• Facilitate onboarding for new hires and transfers, including coordinating pre-employment screenings and processing I-9 documentation.
• Research, compile, and monitor administrative and statistical data for department operations; summarize findings and complete routine data analysis and reporting.
• Assist with collecting data, formulating results, and preparing reports and correspondence related to findings.
• Conduct job analysis, evaluate position duties, and recommend job classifications.
• Assist with maintaining job architecture to support consistency, internal equity, and compliance with FLSA and organizational standards.
• Support compensation administration by reviewing salary actions, analyzing market data, preparing pay recommendations, and aligning with established pay structures, policies, and budget parameters.
• Process and administer FMLA and death claims; support vendor billing reconciliations.

Requirements

• Bachelor’s degree and 3 years or more of related experience.
• OR an Associate’s degree and 5 years or more of related experience.
• OR a High School diploma and 7 years or more of related experience.
• 1–3 years processing employee grievances, conducting investigations, developing performance improvement plans, handling employee appeals, and coordinating and/or designing employee appreciation events.
• Familiarity with software supporting employee performance evaluation processes and employee relations reporting.
• Knowledge of laws, regulations, and policies governing employment practices and employment laws.
• Considerable knowledge of personnel policies and procedures, payroll systems, and benefits and insurance terminology.
• Proficiency with a human resources information system, talent management system, and Microsoft Office applications.
• Strong interpersonal skills to build and maintain effective relationships with employees, management, vendors, and the public.
• Excellent organizational skills and attention to detail.
• Excellent negotiation and conflict resolution skills, including analytical and problem-solving ability.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to write reports and make presentations before a large audience.
• Demonstrated ability to work independently.

Technologies

• Human resources information system (HRIS)
• Applicant tracking system
• Talent management system
• Microsoft Office
• I-9 documentation

Preferred Experience

• 1–3 years processing employee grievances, conducting investigations, developing performance improvement plans, handling employee appeals, and coordinating and/or designing employee appreciation events.
• Familiarity with software supporting employee performance evaluation and employee relations reporting.

Preferred Certifications

• HRCI or SHRM certification

Other

• Travel from office to other locations required less than 50% of the time.

Location: Augusta, GA (onsite) | Salary: USD 45,738 per year