Human Resources Advisor Senior (Employee Relations) - Austin Facilities Management

City of Austin; Austin (TX); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

City of Austin’s Facilities Management team seeks a Human Resources Advisor Senior to influence workplace culture, handle employee relations, and partner with leaders on HR issues. You’ll conduct investigations and ensure a compliant, respectful work environment.

The role requires strategic advisory support, data-driven decision-making, and the ability to navigate complex HR matters across departments. On-site work with a comprehensive benefits package is provided.

Qualifications

• Bachelor’s degree in a related field with four years of HR experience.
• One additional year of HR experience may substitute for the education requirement.
• Experience conducting workplace investigations and advising supervisors is preferred.

Responsibilities

• Collaborates with senior leaders to analyze, implement, and administer HR programs.
• Resolves complex HR issues and monitors actions until resolution.
• Provides training to managers on HR topics and procedures.
• Gathers and analyzes data, maintains management reporting to support decisions.
• Maintains compliance with policies, laws, and program objectives.
• Leads or mentors others as needed.

Skills

HR analytics

Policy interpretation

Employee relations

Coaching/mentoring

Communication

Data analysis

Planning & organization

Education

Bachelor's degree in HR or related field

Tools

HR systems

Job description

About This Position

Join Austin Facilities Management as a Human Resources Advisor Senior and make a direct impact on workplace culture and employee experience. In this employee relations-focused role, you’ll partner with leaders to navigate complex workplace issues, conduct investigations, and help foster a respectful, compliant, and productive work environment.

Job Description

Purpose

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities

• Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
• Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
• Advises and influences management in making sound HR-related decisions.
• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
• Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
• Provides training to managers and supervisors on HR topics and procedures.
• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.
• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge and practices of HR program administration and management.
• Knowledge of practices and methods of coaching and leading the work of others.
• Knowledge of principles and applications of critical thinking and analysis.
• Knowledge of customer service principles.
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain knowledge in assigned specialized HR areas.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications

Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Preferred Qualifications

• Experience conducting workplace investigations into allegations of discrimination, harassment, retaliation, and other policy violations, including writing investigative summaries.
• Experience advising and supporting supervisors and managers to successfully manage employee behavior and performance issues.
• Experience partnering with management to develop and document policies and procedures.
• Experience developing and delivering training on policies and procedures.
• SHRM-CP or SHRM-SCP, or PHR or SPHR certification or the ability to obtain within six months of hire.
• Ability to travel to more than one work location.

Compensation Range

The annual hiring range for this position is $72,220.00-$90,280.00

Days and Hours

Monday through Friday: 7:30 a.m. to 4:30 p.m. This position is Non-Exempt. Evening, weekend, & holiday work may be required. Hours may vary depending on work demands and business needs.

Work Location

411 Chicon St, Austin, TX 78702 - This position will be on-site.

Work Conditions

Must have the ability to read, write and speak English fluently. A skills assessment may be required as part of the hiring process.

Veteran Preference

Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran’s preference.

Background Check

A criminal background check may be required, depending on the responsibilities of the position.

EEO Statement for City of Austin

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation’s most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward‑thinking organization that values every employee.

• Make a Difference: Join a team driving meaningful change in one of the fastest‑growing cities in the nation.
• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work‑life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike‑friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on‑site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
• By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.