Human Resources Administrator

AVID Technical Resources; Boston (MA); Hybrid; USD 45,000 - 60,000; Full time

Job summary

A leading technical recruitment agency seeks a Human Resources Assistant to support their Talent Acquisition Team in Boston. This hybrid role involves providing support for recruitment, onboarding, and compliance activities. You will assist with I-9 related inquiries, schedule interviews, and perform reference checks. The ideal candidate has effective communication skills, experience in HR functions, and familiarity with HR systems like Workday. Join us to enhance our staffing processes and deliver exceptional service to stakeholders.

Qualifications

• Effective organization and planning skills.
• Ability to perform transactions with accuracy.
• Strong business judgement and collaboration.

Responsibilities

• Provide tier 1 support for I-9 related questions.
• Assist with troubleshooting issues within the I-9 platform.
• Schedule interviews and perform reference checks.
• Respond to inquiries from HR Administrators and stakeholders.

Skills

Effective written communication

Effective verbal communication

Effective interpersonal skills

Time management

Critical thinking

Collaboration

Service orientation

Education

Previous experience within an HR function

Tools

Workday

Job description

Location: Hybrid in Boston MA (9am-5pm Monday – Friday)

Job Summary

The Human Resources Assistant supports the University Talent Acquisition Team and business process support across all human resources activities, including recruitment, onboarding support, and compliance. The HR Assistant interacts with the University’s Human Resources Administration as well as faculty and staff, answering inquiries and directing them to resources.

Responsibilities

Serving as tier 1 support for I-9 related questions via email and ServiceNow including:

• Assisting Managers of HR Administration/Faculty HR with troubleshooting issues within the I-9 platform including Everify issues
• Direct I-9 administrators to the correct existing resources in the HRSC
• Initiate I-9 corrections in the Service Center
• Initiate manual I-9s links upon request
• Maintain the users of the I-9 Service Center
• Liaise with our vendor when defects are identified and track fixes
• Supports the Talent Acquisition Partners with scheduling of interviews and phone screens both in-person and via web conference
• Performs reference checks on behalf of the university for newly hired staff members
• Providing excellent customer service by responding to inquiries from HR Administrators and other university stakeholders such Office of Student Employment and Office of General Counsel
• Assisting with compliance administrative tasks as needed including review of background check results and I-9 records maintenance

Qualifications

• Effective written, verbal and interpersonal skills
• Effective organization, planning and time management to follow through on commitments
• Critical thinking: ability to use logic and reasoning to identify and resolve issues as they arise
• Ability to perform business transactions with a high degree of accuracy and ability to exercise strong business judgement
• Ability to develop and maintain workplace relationships built on collaboration, integrity and discretion
• Collaboration & service orientation: ability and willingness to look for ways to help people.
• Previous experience within an HR function including HR systems such as Workday and knowledge of processing I-9s is strongly preferred