Human Resources Administrative Support Coordinator

California State University, Fresno; Fresno (CA); On-site; USD 48,735 - 70,999; Full time

Job summary

California State University, Fresno invites applications for an HR Administrative Support Coordinator in the Human Resources and Payroll Department. This full-time, 40-hour-per-week position supports benefits, employment, recruitment, classification, compensation, and payroll processes, coordinating admin support for multiple HR programs and handling budget and front-line customer service.

The role requires strong written and spoken English, excellent communication, discretion with sensitive

Qualifications

• Completion of a high school program or equivalent.
• Four years of progressively responsible administrative support experience.
• Bachelor's degree preferred and knowledge of HR systems.

Responsibilities

• Coordinate administrative support for multiple HR and Payroll programs.
• Assist with department budget responsibilities and front-line customer service.
• Develop and enhance documents using advanced software (Adobe, DocuSign).
• Perform project work and coordinate university program policies and procedures.

Skills

Customer service

Communication

Problem-solving

Confidentiality

Training student assistants

Policy interpretation

Financial data analysis

Multitasking

Teamwork

Data reporting

Education

High school diploma

Bachelor's degree

Tools

PeopleSoft HR

PageUp

Microsoft Office

Adobe Sign

DocuSign

Job description

Job no: 560306 | Work type: Staff | Location: Fresno | Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Human Resources

Compensation and Benefits

The anticipated salary hiring range is $4,367-$4,543 per month (Steps 1–3), commensurate with qualifications and experience. The salary range for this classification is $4,367-$6,362 per month. This is a full‑time (equivalent to 40 hours per week), probationary, non‑exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental, and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee‑waiver education program.

Job Summary

The HR Administrative Support Coordinator performs a variety of routine to complex administrative responsibilities to support the Human Resources and Payroll Department. The incumbent must be familiar with the basic workflow of Human Resources functions including benefits, employment, recruitment, classification, compensation, and payroll processes. Primary responsibilities include coordinating administrative support functions for multiple HR and Payroll programs; department budget responsibilities; front‑facing customer service responsibilities; developing and enhancing documents involving the use of advanced software (i.e., Adobe programs and/or DocuSign); and performing administrative duties and project work and coordination related to university programs, policies, and procedures.

The incumbent serves as primary contact and/or resource to the public and university constituents and regularly interacts with a variety of campus and community constituents, including working with students, faculty, and staff to assist them or resolve problems; networking to build campus relationships to coordinate work and projects in an accurate and efficient manner. Day‑to‑day work is performed independently and under general direction with minimal supervision. The incumbent is expected to set their own priorities and is assigned varied tasks requiring judgment and discretion in interpreting and applying university, systemwide, and department policies and procedures.

Key Qualifications

• Functional knowledge of and skill in standard office methods, procedures and standard practices, including principles of providing customer service.
• Thorough knowledge of English grammar, spelling, and punctuation and the ability to communicate professionally both orally and in writing.
• Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages (i.e., Microsoft Office Suite, Adobe Sign, Google email and calendar, etc.).
• Skill/Ability includes:
• Excellent communication, interpersonal and problem‑solving skills to serve as front‑line for a variety of high‑level campus and community individuals.
• Ability to maintain confidentiality with regard to sensitive written and electronic records.
• Ability to coordinate clerical and administrative support functions including training student assistants.
• Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist, with the ability to problem‑solve as needed or refer such issues to higher authority as appropriate.
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
• Attention to detail and the ability to accurately draft and compose correspondence and standard reports and/or prepare and deliver presentations.
• Ability to work in a fast‑paced environment with frequent interruptions, multiple shifting priorities, and critical deadlines while consistently providing quality customer service.
• Ability to work effectively with faculty, staff, students and the general public from diverse ethnic, cultural and socio‑economic backgrounds.
• Ability to work effectively in a team‑oriented environment.
• Provide accurate information and data for review regarding program service delivery and activities in meeting programmatic goals and enhancing processes.

Education and Experience

• Completion of a high school program, technical/vocational program, or equivalent.
• Four years of progressively responsible administrative support experience or related.

Preferred Qualifications

• Bachelor's degree from an appropriately accredited college.
• Knowledge of PeopleSoft Human Resources and/or PageUp software.
• Working knowledge of multiple HR functions and processes.

Department Summary

Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well‑being.

Equal Opportunity Statement

California State University, Fresno is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self‑disclose by contacting the Human Resources Department at [phone].

Clery Act Information

The ASR contains the current security and safety‑related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Fresno State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at [e-mail].

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

COVID‑19 Vaccination Policy

Per the CSU COVID‑19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID‑19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to [e-mail].

Background Check

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

Education Code 89521 Requirements

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.