Human Resources Manager for Labor & Employee Relations

CSU; Fresno (CA); On-site; USD 95,000 - 126,000; Full time

Benefits offered by this job

Medical, Dental, Vision

CalPERS

15 paid holidays

Fee waiver education program

Job summary

California State University, Fresno (Fresno State) is seeking a Labor & Employee Relations Manager to lead labor and employee relations for the university. You will oversee contract administration, grievances, and workplace investigations, and guide managers with expert advice on complex labor matters.

The role requires deep knowledge of employment laws, CBAs, and policies while fostering a fair, inclusive work environment.

Qualifications

• Bachelor's degree in HR or related field.
• Minimum five years in HR.
• Experience in a collective bargaining environment.
• Experience with conflict resolution.

Responsibilities

• Administer employee relations and labor relations functions.
• Oversee labor contract administration and grievances.
• Conduct and oversee workplace investigations.
• Develop programs to help managers handle labor matters.
• Collaborate with campus and systemwide stakeholders to foster a fair work environment.

Skills

Communication

Time management

Critical thinking

Negotiation

Mediation

Employment law

CBA administration

CBA analysis

Office productivity

HR principles

Reporting

Presentation skills

Data analysis

Leadership

Diversity & inclusion

Empathy

Education

Bachelor's degree in HR or related field

Five years HR experience

Experience in a collective bargaining environment

Conflict resolution experience

Tools

Google Suite

Zoom

Microsoft Office

Job description

Human Resources Manager for Labor & Employee Relations

The anticipated salary hiring range is $95,000 - $126,000 per year and iscommensurate with qualifications and experience. This is a CSU Management Personnel Plan (MPP) position.

Compensation and Benefits

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Under the general direction of the Associate Vice President for Human Resources, the Labor & Employee Relations Manager works independently and applies sound judgment in the development of solutions to complex labor and employee relations matters, cases, and programmatic items. To satisfactorily perform these duties, the incumbent is expected to possess advanced and comprehensive knowledge and understanding of employment laws, collective bargaining agreements (CBAs), legislation, policies and procedures, and workplace investigations.

The Labor & Employee Relations Manager is responsible for the administration of the employee relations and labor relations functions for the University. This position oversees labor contract administration, grievance/complaint processing, workplace investigations, and the development and implementation of programs to assist managers to deal effectively with employee and labor relations matters. This position provides guidance to all levels within the organization, utilizing specialized labor and employee relations experience to resolve questions, concerns, and grievances for a large complex organization in creative and effective ways. The Labor & Employee Relations Manager collaborates with campus and systemwide stakeholders to develop and implement solutions to foster a fair, respectful, and inclusive work environment.

The Labor & Employee Relations Manager serves as a resource where both employees and managers may seek support and guidance regarding workplace concerns. This position requires a comprehensive understanding of strategies such as coaching and counseling techniques, facilitation/mediation, conflict resolution, performance management, corrective action, and other approaches to address employee relations concerns.

The Labor & Employee Relations Manager is a member of the HR leadership team and supports the department’s efforts in setting a professional, caring, and human-centered tone in all interactions with the campus community.

Key Qualifications

• Excellent communication and interpersonal skills (including being a good listener) to interact and communicate effectively with campus and external constituencies, both verbally and in writing.
• Advanced time management and organizational skills with the ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions.
• Strong critical thinking, analytical, research, creative problem-solving, and conflict resolution skills.
• Strong negotiating skills to settle issues and maintain harmony in teams.
• Ability to effectively resolve disputes and complaints through mediation and negotiation.
• Working knowledge of applicable state and federal employment laws and regulations.
• Advanced knowledge of collective bargaining contract administration.
• Ability to interpret and analyze collective bargaining agreements and solve complex problems arising within the context of those agreements.
• Demonstrated proficiency and ability to effectively use common computer and technology programs and related computer software packages (e.g., Google Suite, Zoom, Microsoft, etc.).
• General knowledge of the effective methods of organizational management and the principles and practices of human resources management.
• Ability to write investigative reports, business correspondence, procedure manuals, position statements, and grievance responses.
• Ability to effectively present information and respond to questions from groups of managers, labor unions, and the general public.
• Ability to define problems, collect data, establish facts and draw valid conclusions, and to interpret applicable law.
• Ability to establish and maintain effective working relationships and to lead and motivate staff.
• Ability to understand and analyze employment concerns, maintain objectivity and fairness, and treat confidential matters responsibly.
• Deep understanding of how workplace diversity, equity, and inclusion practices influence and impact people and work environments.
• Ability to empathize and understand the perspectives of others from different backgrounds and cultures.

Education and Experience

• Bachelor's degree in Human Resources or a closely related field.
• At least five years of progressively responsible human resources experience.
• Demonstrated experience in a collective bargaining environment.
• Demonstrated experience with effective conflict resolution.

Preferred Qualifications

• Master's degree and/or law degree from an accredited institution.
• HRCI and/or SHRM professional certification(s).
• Experience in a higher education and/or public agency setting.

Department Summary

Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being.

Fresno State

California State University, Fresno is one of 22 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity

California State University, Fresno is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Human Resources Department at [phone].

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

Jeanne Clery Campus Safety ActNotification

Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://occr.fresnostate.edu/clery.html.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to [e-mail].

Mandated Reporter Per CANRA (MPP ONLY if applicable)

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest (MPP ONLY if applicable)

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

CSU Out of State Employment Policy

California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Background Check Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

Additional Information

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)