Human Resource Generalist

Champlain Group; Manchester (NH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Bonus opportunity

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Holidays

401k matching

Relocation reimbursement

Job summary

Champlain Insurance Group is seeking a Human Resources Generalist to support employees and managers from our Manchester, NH office. The role covers day-to-day HR operations, employee relations, performance management, leave administration, onboarding, and policy guidance.

The ideal candidate balances compliance with a positive employee experience and thrives in a growing organization. This full-time position offers a competitive compensation package, bonus potential, health/dental/vision, life

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–5+ years of HR experience, generalist role preferred.
• Strong knowledge of HR practices, employment law and compliance.
• Excellent written and verbal communication; discretion with sensitive information.
• Organizational skills and attention to detail; able to manage multiple priorities.

Responsibilities

• Act as primary HR contact for policies, benefits, and procedures.
• Guide managers on employee-related matters and resolve concerns.
• Administer leave programs (FMLA and other leaves) and ensure compliance.
• Lead recruitment, onboarding, and internship programs; coordinate interviews.
• Draft company-wide HR communications and policy updates.
• Update HR policies and handbook; identify process improvements.

Skills

Employee relations

Communication

Discretion

Organization

Proactive mindset

Education

Bachelor’s degree in HR/Business or related field

Job description

Champlain Insurance Groupis a fast-growing, specialty, surplus and excess lines insurance enterprise. Which, through our affiliates, Champlain Specialty Insurance Company,WestCongressInsurance Services LLC, andWestCongressRisk Services LLC, offers primary and excess general liability insurance solutions and claims administration throughout the United States`Weare in need ofaHuman Resource Generalist. The position is a fulltime commitment in our Manchester, NH office.

TheHuman Resources Generalistserves as a key point of contact for all HR-related matters, supporting employees and managers across the organization. This role is responsible for managing day-to-day HR operations, including employee relations, performance management, leave administration, onboarding, and policy guidance. The ideal candidate is proactive, detail-oriented, and able to balance compliance witha positiveemployee experience.

Key Responsibilities

Employee Relations & HR Support

• Act as the primary contact for employee questions regarding HR policies, benefits, and procedures

• Provide guidance and support to managers on employee-related matters

• Assist in resolving employee concerns with professionalism and confidentiality

• Promote a positive workplace culture and employee engagement

Performance Management

• Coordinate and support the annual performance review process

• Guide managers through review completion, documentation, and employee discussions

• Ensure consistency and fairness in evaluation practices

• Assist with performance improvement plans and ongoing feedback processes

Leave of Absence & Compliance

• Administer leave programs including FMLA and other leaves of absence

• Communicate requirements, documentation, and timelines to employees

• Ensure compliance with company policies and applicable employment laws

• Maintain accurate and confidential employee records

Recruitment & Onboarding

• Support recruiting efforts including job postings, candidate communication, and interview coordination

• Assist with internship and early career program initiatives

• Lead onboarding processes, including new hire orientation and company-wide announcements

• Partner with hiring managers to ensure a smooth candidate and onboarding experience

HR Communications

• Draft and distribute company-wide communications, including new hire announcements, policy updates, and employee notices

• Create clear, professional, and engaging messaging for a variety of HR topics

• Support internal communication efforts to enhance transparency and engagement

Policy & Process Administration

• Interpret and apply company policies and procedures consistently

• Assist in updating HR policies and employee handbook as needed

• Identify opportunities to improve HR processes and efficiency

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)

• 2-5+ years of HR experience, preferably in a generalist role

• Strong knowledge of HR practices, employment law, and compliance requirements

• Excellent written and verbal communication skills

• Ability to handle sensitive information with discretion

• Strong organizational skills and attention to detail

• Proactive, resourceful, and able to manage multiple priorities

Preferred Qualifications

• Experience with HRIS systems

• Familiarity with leave administration (FMLA, ADA, etc.)

• Experience supporting performance management processes

• Prior experience in a fast-paced or growing organization

Compensation:

• We offer a competitive compensation package.We also offer a bonus opportunity, health, dental, vision, life and disability insurance, paidtime off and holidays, and a matching 401k retirement plan. Relocationexpensereimbursementmay apply.